Quality Chevrolet

Mikail was very knowledgeable and professional throughout the entire process. He did not pressure the sale in any way and made sure to explain every step and ask about potential discounts we might qualify f the entire process. He did not pressure the sale in any way and made sure to explain every step and ask about potential discounts we might qualify for in order to get us the best price. Most of all, we appreciated his respectful manner and that he did not act like the typical car sales rep. He was upfront and honest. More

Highly recommend! I get my car serviced here and great experience always here at Quality Chevrolet Escondido. Highly recommend! I had the pleasure of working with M I get my car serviced here and great experience always here at Quality Chevrolet Escondido. Highly recommend! I had the pleasure of working with Maria Espinosa and I couldn't be happier with the service I received. From the moment I walked into the dealer service department Maria's professionalism and knowledge is second to none. She took the time to understand my needs and inspected the car to ensure is in good conditions, checked all the boxes for any required maintenance. Maria's attention to detail and commitment to excellence, friendly approachable demeanors made the entire place seamless and stress-free. More

System for online booking is the worst that exist. I will say, however Josh at the dealership has been great and made it easy drop off and book no thanks to the GM online booking system. I will say, however Josh at the dealership has been great and made it easy drop off and book no thanks to the GM online booking system. More

Chris was great to work with. It was a very easy process from start to finish. It was a very easy process from start to finish. More

Great service, Mr Imran was excellent in attending your needs. Got us the best possible deal needs. Got us the best possible deal More

Have been there for warranty issues 2 different times on 2 different trucks and was never helped. Was blown off by the service dept each time. Useless 2 different trucks and was never helped. Was blown off by the service dept each time. Useless More

The service department especially Kathleen went over and above what I expected. They were very communicative got the job done quickly and worked extra hard with my extended warranty. above what I expected. They were very communicative got the job done quickly and worked extra hard with my extended warranty. More

The service department was great. But Chevrolet gets an F grade for no longer producing pathetic in stereo controller module for my 2018 Volt. Shame on Chevrolet. I’ll never buy anot But Chevrolet gets an F grade for no longer producing pathetic in stereo controller module for my 2018 Volt. Shame on Chevrolet. I’ll never buy another Chevrolet. Never. More

A recall should have been co pmeted, it was not. I called 5 days in advance to ensure I coukd get a loaner or rental. I explained that I cannot be without a car. The man on the phone said he would m I called 5 days in advance to ensure I coukd get a loaner or rental. I explained that I cannot be without a car. The man on the phone said he would make a note since my service rep wasn't there. I then called when I was on my to ensure I would get a car, again the man on the phone simply said we have a lot of people here ahead of you so we probably won't have any available. Once I got there I asked about a loaner or rental and my service person said there was none available and GM doesn't authorize rentals for this work. I have a case with GM and she told me it is completely up to the dealer to issue a loaner or a rental. My service person said I can get you back to work on the shuttle, where are you going. I told him Bonsall, he said that's too far. So, I had to drive away without the recall being completed due to this. Completely unacceptable since I did everything I could ahead of time to be sure I could get back to work in a timely manner. Complete fail on the dealers end. I will be taking it somewhere else for this warranty work. More

The dealership and representative worked hard to get me the best deal possible and ensure my satisfaction. the best deal possible and ensure my satisfaction. More