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Quality Chevrolet

Escondido, CA

Overview
Employees
Reviews
Vehicles
4.6
978 Reviews
Welcome to Quality Chevrolet Thank you for making your way to , your trusted new and used Chevy dealer near Oceanside! Whether you're shopping for a new Chevy, need Chevy service or parts, or just have general questions during your shopping experience, then take a moment to learn about the main services we provide and how we can help you. For everything you need and more, you can rely on the experts at Quality Chevrolet!
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1550 Auto Park Way

Escondido, CA

92029

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Showing 978 reviews

October 27, 2024

had an exceptional experience, and Ed Carr was beyond exceptional. In every way possible he made us feel like family. More

by reubenrcastaneda
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Ed Carr
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Oct 29, 2024 -

Quality Chevrolet responded

Thank you for your wonderful review! I'm thrilled to hear that you had an exceptional experience at Quality Chevrolet Escondido, and I appreciate your kind words about Ed. It's great to know he made you feel like family. I look forward to welcoming you back next time! Lewis Singleterry III General Manager Lewiss@QualityChevy.com

October 27, 2024

Mikail Crosby was great to work with and very helpful. Separate from the sales process: The usage of the customer bonus in exchange for signing up for a Chevy card was a bumpy process, although this s More

by RB
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Mikail Crosby
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Oct 29, 2024 -

Quality Chevrolet responded

Thank you for your feedback! I'm glad to hear that Mikail provided great assistance during your experience at Quality Chevrolet Escondido. I also appreciate you bringing the issue with the customer bonus to my attention; I'll certainly look into it. I'm happy that you are satisfied overall and look forward to serving you again in the future! Lewis Singleterry III General Manager Lewiss@QualityChevy.com

October 27, 2024

Customer service was excellent in and out And all of your staff was very helpful thank you John Perry More

by johnnyperry6065
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Scott Holtz
1.0
This rating includes all reviews, with more weight given to recent reviews.
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Oct 29, 2024 -

Quality Chevrolet responded

I'm thrilled to hear that you had an excellent experience with our team at Quality Chevrolet Escondido. It's always our goal to provide helpful and efficient service. I appreciate your kind words and look forward to welcoming you back in the future! Lewis Singleterry III General Manager Lewiss@QualityChevy.com

October 27, 2024

Staff is always very friendly and make it easy to come in and get my service done More

by gabes pool service
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
I don’t remember
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Oct 29, 2024 -

Quality Chevrolet responded

Thank you for your wonderful review! I truly appreciate your kind words about our friendly staff at Quality Chevrolet Escondido. It's our goal to make your service experience as smooth and enjoyable as possible. I look forward to welcoming you back next time! Lewis Singleterry III General Manager Lewiss@QualityChevy.com

October 26, 2024

A typical dealership, The wait time for financing was too long, Next time will be cash. More

by yukonkate
Sales Price Transparency
Recommend Dealer
Yes
Employees Worked With
Lewis Singleterry
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Oct 29, 2024 -

Quality Chevrolet responded

Thank you for your feedback. We appreciate you sharing your experience with Quality Chevrolet Escondido regarding the wait time for financing. We understand that a quicker process is important, and we are always looking to improve our services. If you have any further concerns or questions, please feel free to reach out to us. Lewis Singleterry III General Manager Lewiss@QualityChevy.com

October 26, 2024

They were great. Awesome customer service. And awesome price. Christian was great and attention to detail More

by sanchez_jr760
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Cristian ramirez
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Oct 29, 2024 -

Quality Chevrolet responded

Thank you so much for your wonderful review! I'm thrilled to hear that you had a great experience at Quality Chevrolet Escondido and that Christian provided you with excellent service. I appreciate your feedback on our pricing and attention to detail. I look forward to seeing you again soon! Lewis Singleterry III General Manager Lewiss@QualityChevy.com

October 26, 2024

Very half assed work. They cut corners and not friendly. They patched a hole in my tire and then put it back on my vehicle, but never refilled it to proper psi. Plus all More

by dobbinsjeramie
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Scott Holtz
3.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Oct 28, 2024 -

Quality Chevrolet responded

Thank you for sharing your experience with us. We understand your concerns regarding the tire service you received at Quality Chevrolet Escondido. Your feedback is appreciated, and we take it seriously as we strive to maintain high standards. I encourage you to contact me directly so we can address your specific issues and ensure a better experience in the future. Thank you again for your feedback. Lewis Singleterry III General Manager Lewiss@QualityChevy.com

October 25, 2024

Good communication throughout the process and listened and met the needs of the buyer. A++ More

by djasper
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Link Dixon
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Oct 28, 2024 -

Quality Chevrolet responded

Thank you for your wonderful review! We are thrilled to hear that you had a great experience with us at Quality Chevrolet Escondido. Good communication and understanding our buyers' needs are our top priorities. We hope to see you again soon! Lewis Singleterry III General Manager Lewiss@QualityChevy.com

October 25, 2024

Link and Junior worked with us to get a good deal for our truck. I thought everyone was very nice and professional. The benefits this dealership offers such as the 8 year unlimited mile powertrain warranty a More

by chrisranucci
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Junior Bernal
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Link Dixon
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Oct 28, 2024 -

Quality Chevrolet responded

Thank you for your wonderful review! We're thrilled to hear that Link and Junior were able to help you get a great deal on your truck. At Quality Chevrolet Escondido, we pride ourselves on our professional team and the exceptional benefits we offer, like our 8-year unlimited-mile powertrain warranty and lifetime maintenance. We appreciate your feedback and look forward to assisting you again in the future! Lewis Singleterry III General Manager Lewiss@QualityChevy.com

October 25, 2024

Easy scheduling, friendly customer service, decent wait time and clean waiting area with free coffee More

by marcus_calderon
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
QUIENCY BURNELL
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Oct 28, 2024 -

Quality Chevrolet responded

Thank you for your wonderful review! We appreciate your kind words about the easy scheduling, friendly customer service, and our clean waiting area at Quality Chevrolet Escondido. We're glad you enjoyed the complimentary coffee during your visit. We look forward to seeing you again soon! Lewis Singleterry III General Manager Lewiss@QualityChevy.com

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