Quality Chevrolet

The service department was great. But Chevrolet gets an F grade for no longer producing pathetic in stereo controller module for my 2018 Volt. Shame on Chevrolet. I’ll never buy anot But Chevrolet gets an F grade for no longer producing pathetic in stereo controller module for my 2018 Volt. Shame on Chevrolet. I’ll never buy another Chevrolet. Never. More

A recall should have been co pmeted, it was not. I called 5 days in advance to ensure I coukd get a loaner or rental. I explained that I cannot be without a car. The man on the phone said he would m I called 5 days in advance to ensure I coukd get a loaner or rental. I explained that I cannot be without a car. The man on the phone said he would make a note since my service rep wasn't there. I then called when I was on my to ensure I would get a car, again the man on the phone simply said we have a lot of people here ahead of you so we probably won't have any available. Once I got there I asked about a loaner or rental and my service person said there was none available and GM doesn't authorize rentals for this work. I have a case with GM and she told me it is completely up to the dealer to issue a loaner or a rental. My service person said I can get you back to work on the shuttle, where are you going. I told him Bonsall, he said that's too far. So, I had to drive away without the recall being completed due to this. Completely unacceptable since I did everything I could ahead of time to be sure I could get back to work in a timely manner. Complete fail on the dealers end. I will be taking it somewhere else for this warranty work. More

The dealership and representative worked hard to get me the best deal possible and ensure my satisfaction. the best deal possible and ensure my satisfaction. More

Vehicle was accepted and work began at the scheduled time - work was completed and vehicle returned within the expected timeframe. - work was completed and vehicle returned within the expected timeframe. More

fast and friendly for this regularly service oil change and appreciated how easy the team made it and appreciated how easy the team made it More

It was great and everyone was helpful in helping me find the issue and got my truck back fast the issue and got my truck back fast More

Good price and friendly employees. Everything went smoothly. Clean areas and free water. Good experience. Everything went smoothly. Clean areas and free water. Good experience. More

Very nice service and thank you for always checking up on me for your help God Bless you all🙏🏼🙏🏼 me for your help God Bless you all🙏🏼🙏🏼 More

There was a bit of a hiccup but the team really went out of there way to make it right. I was very pleased with hard work and dedication to making us happy as a customer. of there way to make it right. I was very pleased with hard work and dedication to making us happy as a customer. More

Was buying a surprise truck for my husband and Brock was helpful getting everything set up for me, so when we arrived the paperwork was all set and ready to go!! My husband was so surprised. Armando also h helpful getting everything set up for me, so when we arrived the paperwork was all set and ready to go!! My husband was so surprised. Armando also helped, they were both informative and wonderful to work with! More