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Quality Chevrolet

Escondido, CA

Overview
Employees
Reviews
Vehicles
4.6
1,113 Reviews
Welcome to Quality Chevrolet Thank you for making your way to , your trusted new and used Chevy dealer near Oceanside! Whether you're shopping for a new Chevy, need Chevy service or parts, or just have general questions during your shopping experience, then take a moment to learn about the main services we provide and how we can help you. For everything you need and more, you can rely on the experts at Quality Chevrolet!
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1550 Auto Park Way

Escondido, CA

92029

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Showing 1,113 reviews

September 14, 2023

This is like the 3rd time they forget about me have me waiting and forget but this time they said it I didn’t know you were here. Most of the time they offered a complimentary car wash not today they forg More

by mariomondragon48.mm
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Scott Holtz
4.0
This rating includes all reviews, with more weight given to recent reviews.
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Sep 15, 2023 -

Quality Chevrolet responded

We’d like to thank you for sharing details of your recent experience at our dealership, Mario. Above and beyond customer service is what we strive for daily with our customers. Please contact me at your earliest convenience so I can discuss your experience and learn more. I look forward to hearing from you. Lewis Singleterry III General Manager Lewiss@QualityChevy.com

September 14, 2023

I turned in a Bolt EV lease and purchased a new Chevy Equinox. The Dealership ultimately handled everything to my satisfaction. More

by gajindervij
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Lewis Singleterry
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Imran Shahid
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Sep 15, 2023 -

Quality Chevrolet responded

Thanks for the wonderful review of your recent visit to our dealership. We strive for 100% customer satisfaction for each and every experience and I hope you enjoy your vehicle for a long time to come. It was truly a pleasure working with you! Lewis Singleterry III General Manager Lewiss@QualityChevy.com

September 13, 2023

totally courteous and pleasant with everyone I met. enjoy to deal with. the whole visit was very enjoyable More

by GREGSXTN
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Scott Holtz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Sep 15, 2023 -

Quality Chevrolet responded

I'm grateful for your kind words, Greg! Thank you for choosing us, and I can't wait to see you again in the future. Lewis Singleterry III General Manager Lewiss@QualityChevy.com

September 12, 2023

Service was fast and on time. Staff was efficient and professional. Car was fixed and better than new. More

by sandiego_pat
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Scott Holtz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Sep 14, 2023 -

Quality Chevrolet responded

Thank you for your outstanding rating about our service department, Pat. We appreciate the opportunity to service your vehicle and look forward to doing so in the future. Thanks for taking the time to write this review! Lewis Singleterry III General Manager Lewiss@QualityChevy.com

September 11, 2023

Your technician cannot fix the problem, brought my wife’s traveres for nunerous times now same Problem occur, the engine light is on again after a week it got fixed. More

by gozun97
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Scott Holtz
1.0
This rating includes all reviews, with more weight given to recent reviews.
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Sep 12, 2023 -

Quality Chevrolet responded

We are not pleased to hear of the incident you've described in this review. We want nothing more than to work with you to correct this situation as soon as possible. Please feel free to contact me at your earliest convenience. Lewis Singleterry III General Manager Lewiss@QualityChevy.com

September 11, 2023

I am battling mice. Cruze is like a magnet.Have spent $1,500 within last year. Believe that wiring insulation is good food for mice. That needs fixing! More

by rikansrudrb
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Scott Holtz
3.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Sep 13, 2023 -

Quality Chevrolet responded

I would like to speak with you directly in order to better understand the circumstances you’ve described and attempt to reach a satisfactory resolution together. Please contact me directly at your earliest convenience. Thank you, I look forward to speaking with you. Lewis Singleterry III General Manager Lewiss@QualityChevy.com

September 10, 2023

Got us in and out in on an oil change. Took about an hour and a half. More

by racgc77
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Scott Holtz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Sep 12, 2023 -

Quality Chevrolet responded

Thank you for your kind words. I know servicing your vehicle takes time out of your day and I strive to make every experience a pleasant one. I am extremely happy that you left satisfied and I do appreciate your business. Lewis Singleterry III General Manager Lewiss@QualityChevy.com

September 09, 2023

Always a pleasure. Great service. Clean and friendly atmosphere. I will keep coming back for all of my service needs. More

by townertile
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Scott Holtz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Sep 11, 2023 -

Quality Chevrolet responded

I appreciate your input. I'm glad to hear that you are consistently impressed with the service we offer here at Quality Chevrolet Escondido. If there is anything more I can do for you please come back and see us any time! Take care! Lewis Singleterry III General Manager Lewiss@QualityChevy.com

September 07, 2023

I specifically asked to rotate my tires and they keep failing to do so, even though it’s part of the package they offered when purchasing the truck. More

by a.galaviz83
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Cris
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Sep 08, 2023 -

Quality Chevrolet responded

We are not pleased to hear of the incident you've described in this review. We want nothing more than to work with you to correct this situation as soon as possible. Please feel free to contact me at your earliest convenience. Lewis Singleterry III General Manager Lewiss@QualityChevy.com

September 07, 2023

The entire staff was exceptional, The facilty was cleans and well organized. I will be back for another soon. Fred Latasa More

by fjlatasa
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Lewis Singleterry
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Brock, and JR
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Sep 08, 2023 -

fjlatasa responded

The entire staff was exceptional, The facilty was cleans and well organized. I will be back for another soon.

Sep 08, 2023 -

Quality Chevrolet responded

To say thank you is not enough! I am thrilled to read your kind words about our employees, facility and overall experience with us. Please stop by Quality Chevrolet Escondido again! Lewis Singleterry III General Manager Lewiss@QualityChevy.com

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