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Quality Chevrolet

Escondido, CA

4.6
1,108 Reviews

1550 Auto Park Way

Escondido, CA

92029

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Showing 1,108 reviews

September 20, 2023

Waited not too long, about 10 minutes to have someone who takes care of me, then he keep me updated on time. More

by Jerome petit
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Rogelio Hernandez
Sep 22, 2023 -

Quality Chevrolet responded

Jerome, I appreciate your review and I am glad to hear that our service team was able to assist you with all of your automotive needs. Please let me know if there is anything else that I can assist you with. Lewis Singleterry III General Manager Lewiss@QualityChevy.com

September 19, 2023

Kenny was amazing ! !!! He was very helpful and we will be returning with him for another car ! Thanks Kenny! Guiselle More

by gaherreraa
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Kenny M
Sep 20, 2023 -

Quality Chevrolet responded

Thank you for leaving us this great review! I am very happy to hear that Kenny could be so helpful during your recent visit with us. I look forward to seeing you back again in the future. Take care! Lewis Singleterry III General Manager Lewiss@QualityChevy.com

September 19, 2023

Staff was helpful and friendly and got us out very quickly. I feel it was a good deal on the vehicle and we didn’t feel that we were wasting time. I feel we got the most fair deal and they worked with More

by oliviakarapanian
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Brock
Sep 20, 2023 -

Quality Chevrolet responded

I'm grateful for your kind words, Olivia! Thank you for choosing us, and I can't wait to see you again in the future. Lewis Singleterry III General Manager Lewiss@QualityChevy.com

September 19, 2023

Mike Sanchez is a Rockstar Service Advisor who provides impeccable customer service. Thank you so much for your attention to detail and taking care of my needs. It's very much appreciated! More

by COOPER.MICHELE
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mike Sanchez
Sep 21, 2023 -

Quality Chevrolet responded

Michele, thank you for the awesome feedback! You're right, Mike is an excellent service adviser and I appreciate all he does for us! I'm very happy to hear that he was there to provide you with great service. Lewis Singleterry III General Manager Lewiss@QualityChevy.com

September 19, 2023

Overall, very happy with this dealership! Always a good experience at the service department also. More

by longpngo
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Bill Smigel
Sep 20, 2023 -

Quality Chevrolet responded

Thank you so much for your feedback as well as your loyalty. I appreciate building long-term customer relationships and I truly value your business. Lewis Singleterry III General Manager Lewiss@QualityChevy.com

September 18, 2023

Kenneth, the sales person, was extremely helpful. He helped us out a lot and was very respectful More

by jesuspalomo410
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Kenneth (aka Kenny)
Sep 20, 2023 -

Quality Chevrolet responded

Thank you for taking the time to write this review. I am pleased to hear that Kenneth was able to provide an efficient and overall positive experience. Lewis Singleterry III General Manager Lewiss@QualityChevy.com

September 17, 2023

Ms. Garden was very polite, informative and professional to someone whose only knowledge is to watch oil guage and when to fill with gas.I would give her five stars. More

by SALANTHIER34
Service Price Transparency
Service Communication
Recommend Dealer
Yes
Employees Worked With
KATHLEEN GARDEN
Sep 20, 2023 -

Quality Chevrolet responded

Thank you for this amazing review! I really appreciate your business. Lewis Singleterry III General Manager Lewiss@QualityChevy.com

September 17, 2023

Great job by your sales manager Imran Shahid. I really enjoyed working with him. I will recommend it to all my friends. More

by OCTAVAVTO
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Imran Shahid
Sep 20, 2023 -

Quality Chevrolet responded

Thank you so much for giving us the opportunity to earn your business. I will certainly pass the kind words along to Imran. Please let me know if I can do anything further to help. Lewis Singleterry III General Manager Lewiss@QualityChevy.com

September 17, 2023

It seems like that staff has a passive aggressive attitude towards service. I got there at 2pm. Prior to arriving, I called the service advisor to arrange for a shuttle for me. I checked in, and More

by dsrt0901
Recommend Dealer
No
Employees Worked With
Fernando
Sep 19, 2023 -

Quality Chevrolet responded

Hello, I have seen this review and am concerned with the experience you described. It is not our team’s standard quality of service and I would like to discuss what happened in greater depth if you are available. Please contact me so we can work towards an understanding. Thank you. Lewis Singleterry III General Manager Lewiss@QualityChevy.com

September 17, 2023

Thanks Juan Gonzalez for helping with a problem on my 2015 volt. Repair was done on time and within estimate. Richard Flaig More

by hondamech
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Scott Holtz
Sep 20, 2023 -

Quality Chevrolet responded

I appreciate you working with our service department to keep your vehicle in tip-top shape. Please don't hesitate to call if I can help with anything at all. Lewis Singleterry III General Manager Lewiss@QualityChevy.com

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