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Quality Buick GMC
Albuquerque , NM
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understood problem and fixed it quickly Diagnosed and explained the the problem quickly and fixed the problem in a timely manner. The usual courteous service folks. This is what keeps me c Diagnosed and explained the the problem quickly and fixed the problem in a timely manner. The usual courteous service folks. This is what keeps me coming back for service. More
Fruad This dealership has damaged my vehicle by damaging both side fenders and the hood of my vehicle and try to hide it by fixing it and painting it withou This dealership has damaged my vehicle by damaging both side fenders and the hood of my vehicle and try to hide it by fixing it and painting it without my permission and returning it back to me without mentioning anything about the damage. They promise to do what it takes to handle this situation but it has been nothing but empty words. Now they have their lawyer involved and he is playing games. More
Friendly, thorough service My Service Writer Cord Trail was and always is a pleasure to deal with. Brought my 2017 Diesel Canyon in (no Appointment required) for second service My Service Writer Cord Trail was and always is a pleasure to deal with. Brought my 2017 Diesel Canyon in (no Appointment required) for second service since new around 2:30 pm, for Annual service, tire rotation, and two Computer updates as part of a recall item. Got a call the by 4:15 everything complete. Always a Pleasure to work with the Quality Dealership. More
Out of Warranty Work My 2014 GMC Acadia fell subject to the dreaded A/C not working problem. If you own an Acadia you should google Acadia A/C Problems, it's disturbing. My 2014 GMC Acadia fell subject to the dreaded A/C not working problem. If you own an Acadia you should google Acadia A/C Problems, it's disturbing. I was told at the dealersip my car was not under warranty and the cost would be $1,050.. plus. After some negotiations they said GMC, the mothership, would offer me a "Goodwill" warranty and I got all the work done for $400. Through all of this the people at Quality were exceptional and great to work with, they even found another major problem with the engine that was fixed under warranty. Overall I love the dealership but I am having serious doubts about GMC products. This is two significant mechanical issues on a vehicle that is only 4 years old with 21,000 miles. More
Excellent Service Team The whole process from check-in to diagnostic to repair went smoothly. Rick was respectful and honest, communication was clear and timely. Diagnosis i The whole process from check-in to diagnostic to repair went smoothly. Rick was respectful and honest, communication was clear and timely. Diagnosis indicated a problem more severe than expected and the team was able to complete the repair by the next day. Transportation was kindly provided. I will definitely return, and would highly recommend Quality Service as it is just that - quality. Based on my experience, I will probably buy my next car here! More
Great Service Team Went in on a "No Notice" service for a LOF and tire rotation, they took me in and out in 45 minutes, Great Job, Great Team! Went in on a "No Notice" service for a LOF and tire rotation, they took me in and out in 45 minutes, Great Job, Great Team! More
Quality of service is awesome They took very good care of me on all visits I am very pleased with the service I have received so far had my oil changed that was great the body work They took very good care of me on all visits I am very pleased with the service I have received so far had my oil changed that was great the body work they did on the Buick is awesome More
Ken Bash is Awesome!! We purchased a 2016 Yukon Denali from Ken, and I will send all my friends and family to see him in the future. Ken's sales style is the perfect mix b We purchased a 2016 Yukon Denali from Ken, and I will send all my friends and family to see him in the future. Ken's sales style is the perfect mix between pushing the ball forward, but not in a pushy way. Kudos to Quality for having the right guy in the right position! More
2015 GMC purchase We recently purchased a 2015 GMC Denali from quality GMC. Michael Frye was awesome! I was at the dealership with my 18 month old and He made sure both We recently purchased a 2015 GMC Denali from quality GMC. Michael Frye was awesome! I was at the dealership with my 18 month old and He made sure both of us were comfortable during the whole process. It was very comfortable and an easy car buying experience. I would recommend Michael to anyone. More
New GMC Canyon Working with Marty Sullivan was a great experience. I have never had an easier experience purchasing a car. This is my third car purchased from Qual Working with Marty Sullivan was a great experience. I have never had an easier experience purchasing a car. This is my third car purchased from Quality and in working with Marty Sullivan, Rob Hooser, and Jack Mello, I look forward to my next purchase. Thank you Marty and Quality for the great experience and first class treatment. More