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Quality Buick GMC

Albuquerque , NM

Overview
Reviews
Vehicles
4.6
176 Reviews
Call Dealership (505) 765-1300
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7901 Lomas Blvd

Albuquerque , NM

87110

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Showing 176 reviews

November 04, 2024

Thanks to Mario Garcia for taking ownership of the repairs to my car. I appreciate your professionalism. More

by DK
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mario Garcia
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Nov 06, 2024 -

Quality Buick GMC responded

Thank you for your wonderful review! We're thrilled to hear that you had a positive experience with Mario at Quality Buick GMC. His professionalism and dedication to customer care are truly valued. We hope to see you again soon for any future needs! Sincerely, The Quality Buick GMC Team

September 22, 2024

The service department was very professional and kept me updated with the progress of my vehicle every step of the way. I really like this dealership. More

by donham1966
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Josh, and Michael
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Sep 24, 2024 -

Quality Buick GMC responded

Thank you for your wonderful feedback! We're thrilled to hear that our service department provided you with professional support and kept you informed about your vehicle's progress. At Quality Buick GMC, we strive to offer a great experience, and your kind words mean a lot to us. We look forward to seeing you again soon! Sincerely, The Quality Buick GMC Team

September 01, 2024

Organized, reliable, and willing to help you through the process. Not just selling stuff they are genuine . More

by jtmagoffe
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mario Garcia
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Sep 01, 2024 -

jtmagoffe responded

Great job

May 29, 2024

If you have a GM vehicle this is the only one in the Albuquerque to consider for quality repair work. The Service Advisors are kind and ready to help. You can actually get them on the phone and will k More

by Dan M
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sofia, Jamie
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May 31, 2024 -

Quality Buick GMC responded

Thank you, Dan, for sharing your positive experience with Quality Buick GMC! We are delighted to hear about the exceptional service you received from our team members, Sofia and Jamie. It's wonderful to know that our service advisors were attentive, our technicians were skilled, and that you felt well-informed throughout the repair process. We appreciate your loyalty and are honored to be your GM dealership of choice in Albuquerque. Please do not hesitate to reach out if you need any further assistance. We look forward to welcoming you back for all your GM repair needs! Sincerely, The Quality Buick GMC Team

February 04, 2024

Sophia was very communicative while my vehicle was being serviced. BC of her, it was a very pleasant experience. More

by Denise
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sofia Rodriguez
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Feb 06, 2024 -

Quality Buick GMC responded

Denise, thank you for taking the time to share your feedback. Each employee is a valued member of the Quality Buick GMC team and we all strive to provide excellent service! We look forward to seeing you again in the future. Thanks again! Sincerely, The Quality Buick GMC Team

November 22, 2023

In and out the same day for a radiator coolant hose replacement with one day notice. Thanks Cord! More

by 2001LeSabrerunningfine
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Cord
Report | Print
Nov 27, 2023 -

Quality Buick GMC responded

Thank you for your wonderful feedback. We always strive to meet the needs of our customers no matter the situation. Feel free to let us know if you have any concerns about your vehicle. Sincerely, The Quality Buick GMC Team

November 17, 2023

Very nice helpful Patient respectful very pleased with my purchase Albert was very helpful thank you More

by Lopezdm66
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Albert an Carlos they are awesome
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Nov 20, 2023 -

Quality Buick GMC responded

We love hearing about guests who have a wonderful experience at our dealership and we are happy you are one of them! We understand that buying a car is an important decision and we are honored that you chose Quality Buick GMC. Please feel free to contact us if you have any questions on your new purchase. Sincerely, The Quality Buick GMC Team

August 14, 2023

Cord and Sophia provided excellent Service to me. My Enclave was quickly and Professionally Done. Thank You More

by tact4652
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Cord
Report | Print
Aug 16, 2023 -

Quality Buick GMC responded

Thank you so much for taking the time to write such great feedback. Our primary focus is to provide each and every customer with exceptional service, and I am extremely happy to hear that Cord and Sophia were able to satisfy that. Don't hesitate to reach out if you have any further questions or needs. Sincerely, The Quality Buick GMC Team

June 07, 2023

Ben Gonzales profiled me, he started following me, rude and aggressive, I felt pretty intimidated so I start coming back to my car, he said "yeah yeah, you don't gonna buy anything," I shed what f... ? He More

by edfixanything
Sales Price Transparency
Recommend Dealer
No
Employees Worked With
Ben Gonzales
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March 15, 2023

Great service, very professional staff, and always courteous and knowledgeable service personnel . Easy in and out. More

by Jim D
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Cord
Report | Print
Mar 16, 2023 -

Quality Buick GMC responded

Jim, thank you so much for taking the time to let us know how happy you are with your experience! Feedback from you is one way we know we are achieving our goals. Let us know if we can assist you again! Sincerely, The Quality Buick GMC Team

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