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Quality Buick GMC

Albuquerque , NM

4.4
178 Reviews

7901 Lomas Blvd

Albuquerque , NM

87110

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Showing 178 reviews

January 20, 2025

They ran my credit without me filling out a credit app in person. Applied for prequal in GM Financial website. The prequal is not supposed to affect credit. Stay clear of this place and their shady practices More

by Curtisrossiger
Recommend Dealer
No
Employees Worked With
No one
Jan 22, 2025 -

Quality Buick GMC responded

Thank you for sharing your experience with us, Curtis. We appreciate your feedback regarding the credit application process and the interaction you had with our team. We would never pull credit without consent from a customer, however, when you filled out the application online you checked the box giving your consent to check your credit for a prequalification. Your concerns are important, and we would like to discuss this matter further to better understand and address the situation. Please feel free to reach out to Quality Buick GMC directly at your convenience. Thank you again for your input. Sincerely, The Quality Buick GMC Team

January 19, 2025

Our salesperson Christian did an excellent job explaining to me and my wife all the features of the 2025 Acadia Denali. We were overwhelmed by the technology of this vehicle. However after Christian explain More

by Yogi
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Vance / finance manager
Jan 20, 2025 -

Quality Buick GMC responded

Thank you for sharing your experience with us! We're thrilled to hear that Christian provided excellent service while explaining the features of the 2025 Acadia Denali. It's great to know that you and your wife felt at ease with the technology after his thorough demonstration. We appreciate your kind words about his professionalism. We look forward to welcoming you again at Quality Buick GMC! Sincerely, The Quality Buick GMC Team

November 04, 2024

Thanks to Mario Garcia for taking ownership of the repairs to my car. I appreciate your professionalism. More

by DK
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mario Garcia
Nov 06, 2024 -

Quality Buick GMC responded

Thank you for your wonderful review! We're thrilled to hear that you had a positive experience with Mario at Quality Buick GMC. His professionalism and dedication to customer care are truly valued. We hope to see you again soon for any future needs! Sincerely, The Quality Buick GMC Team

September 22, 2024

The service department was very professional and kept me updated with the progress of my vehicle every step of the way. I really like this dealership. More

by donham1966
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Josh, and Michael
Sep 24, 2024 -

Quality Buick GMC responded

Thank you for your wonderful feedback! We're thrilled to hear that our service department provided you with professional support and kept you informed about your vehicle's progress. At Quality Buick GMC, we strive to offer a great experience, and your kind words mean a lot to us. We look forward to seeing you again soon! Sincerely, The Quality Buick GMC Team

September 01, 2024

Organized, reliable, and willing to help you through the process. Not just selling stuff they are genuine . More

by jtmagoffe
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mario Garcia
Sep 01, 2024 -

jtmagoffe responded

Great job

May 29, 2024

If you have a GM vehicle this is the only one in the Albuquerque to consider for quality repair work. The Service Advisors are kind and ready to help. You can actually get them on the phone and will k More

by Dan M
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sofia, Jamie
May 31, 2024 -

Quality Buick GMC responded

Thank you, Dan, for sharing your positive experience with Quality Buick GMC! We are delighted to hear about the exceptional service you received from our team members, Sofia and Jamie. It's wonderful to know that our service advisors were attentive, our technicians were skilled, and that you felt well-informed throughout the repair process. We appreciate your loyalty and are honored to be your GM dealership of choice in Albuquerque. Please do not hesitate to reach out if you need any further assistance. We look forward to welcoming you back for all your GM repair needs! Sincerely, The Quality Buick GMC Team

February 04, 2024

Sophia was very communicative while my vehicle was being serviced. BC of her, it was a very pleasant experience. More

by Denise
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sofia Rodriguez
Feb 06, 2024 -

Quality Buick GMC responded

Denise, thank you for taking the time to share your feedback. Each employee is a valued member of the Quality Buick GMC team and we all strive to provide excellent service! We look forward to seeing you again in the future. Thanks again! Sincerely, The Quality Buick GMC Team

November 22, 2023

In and out the same day for a radiator coolant hose replacement with one day notice. Thanks Cord! More

by 2001LeSabrerunningfine
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Cord
Nov 27, 2023 -

Quality Buick GMC responded

Thank you for your wonderful feedback. We always strive to meet the needs of our customers no matter the situation. Feel free to let us know if you have any concerns about your vehicle. Sincerely, The Quality Buick GMC Team

November 17, 2023

Very nice helpful Patient respectful very pleased with my purchase Albert was very helpful thank you More

by Lopezdm66
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Albert an Carlos they are awesome
Nov 20, 2023 -

Quality Buick GMC responded

We love hearing about guests who have a wonderful experience at our dealership and we are happy you are one of them! We understand that buying a car is an important decision and we are honored that you chose Quality Buick GMC. Please feel free to contact us if you have any questions on your new purchase. Sincerely, The Quality Buick GMC Team

August 14, 2023

Cord and Sophia provided excellent Service to me. My Enclave was quickly and Professionally Done. Thank You More

by tact4652
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Cord
Aug 16, 2023 -

Quality Buick GMC responded

Thank you so much for taking the time to write such great feedback. Our primary focus is to provide each and every customer with exceptional service, and I am extremely happy to hear that Cord and Sophia were able to satisfy that. Don't hesitate to reach out if you have any further questions or needs. Sincerely, The Quality Buick GMC Team

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