Quality Auto Center of Springfield

The easiest experience getting a car! They sell cars as advertised and provide top-notch customer service. Highly recommend this dealership to everyone around! They sell cars as advertised and provide top-notch customer service. Highly recommend this dealership to everyone around! More

I needed a good dependable vehicle and these guys worked with me and down payment I had . Thank you Jean for fantastic work to get me approved with my score, I didn’t even hope it would go so smoothly. I hi with me and down payment I had . Thank you Jean for fantastic work to get me approved with my score, I didn’t even hope it would go so smoothly. I highly recommend them to anyone More

I traded In my old car for a BMW 5 Series. No stress, no hassle. Amazing experience with this team and the price they gave me was incredible! Cannot recommend this dealership enough! No stress, no hassle. Amazing experience with this team and the price they gave me was incredible! Cannot recommend this dealership enough! More

Jean is a knowledgeable and well-organized specialist. He helped me to get approval for financing the car I was looking at for quite a long time and I had the best experience working with him. He helped me to get approval for financing the car I was looking at for quite a long time and I had the best experience working with him. More

Second car we purchased there. We were in a pinch and needed a car quickly. Samuel had what we were looking for - crazy Audi A5 Sportback! Premium Plus, Sport package, low mileage We were in a pinch and needed a car quickly. Samuel had what we were looking for - crazy Audi A5 Sportback! Premium Plus, Sport package, low mileage and amazing price! The financing process was streamlined, fast, and efficient, all thanks to Jean! Very pleasant experience, again. Great service! More

Danny was awesome. He is not only awesome to talk to, but an excellent salesman. He treated me with respect, honesty, and pure objectivity. I never felt pressured or fo He is not only awesome to talk to, but an excellent salesman. He treated me with respect, honesty, and pure objectivity. I never felt pressured or forced to do anything. More

I got to test drive a 2018 Genesis G80 and I absolutely loved this car. The staff helped me finalize the transaction and it was a flawless experience. Can recommend. loved this car. The staff helped me finalize the transaction and it was a flawless experience. Can recommend. More

It was nice to have helpful people to assist in finding a new vehicle.Voytek was very helpful and made it easy, and got me approved for the Honda CR-V instantly. Love my new ride. Kudos to the team! new vehicle.Voytek was very helpful and made it easy, and got me approved for the Honda CR-V instantly. Love my new ride. Kudos to the team! More

We had a great experience with them. Everyone was pleasant and professional. We are very happy with our Honda CR-V as well as the trade in process. We would highly recommend them to our Everyone was pleasant and professional. We are very happy with our Honda CR-V as well as the trade in process. We would highly recommend them to our friends and family! More

The place is very clean and the staff is very friendly and welcoming and as they pass by they say hello and help yourself to bottled water and coffee! Just like going to a franchise dealer withOUT paying and welcoming and as they pass by they say hello and help yourself to bottled water and coffee! Just like going to a franchise dealer withOUT paying franchise prices. When you purchase a used car, no matter if they do a 100 or 1000 point inspection on the vehicle, something may pop up after the sale. For me it’s how the dealership handles those issues “after the fact or sale” is the reason I gave Quality Auto center a five star review. Even though the dealership installed new ceramic brakes during inspection prior to sale, the brakes were squeaking. I reached out to our salesperson Kimo, who was very personable and helpful when my son made the purchase and he referred me to the service manager Bobby. Bobby listened to what my issue was and said…”When can you bring the car up? He made sure by the time I left the car was perfect. To also add I sat in waiting room area which is within earshot of Bobby’s desk and I can tell you all I heard on every call was “I am going to do my best to help you and correct the situation and get you up and going! Now again, you’re buying a used car so they may not be able to fix or repair everything on the spot, but the fact that from minute one he never said "that’s not our fault, NOT our problem, that’s what you get when you purchase a used car, etc."" is beyond refreshing when your spending your hard earned dollars and shows they really care about your purchase and professionalism! finally, I never met Bobby. I only spoke to him on the phone, but while I was sitting there waiting on the car, it was around lunchtime, and he actually offered me his personal vehicle to go pick up lunch… I have been working with new and used car dealers for over 13 years and I can assure you you don’t always find that! If I could give them 10* I would! More