Pye Kia

They are very rude, terrible attitudes and proud of it. Even though they had my vehicle in there several times, they did not provide the recalls on it that Nissan had sent out. When I called Nissan Custome Even though they had my vehicle in there several times, they did not provide the recalls on it that Nissan had sent out. When I called Nissan Customer Care to complain about these people, I was asked if I knew there were 3 recalls (Nissan calls them Campaigns). I did not know because Pye Nissan in Dalton did not tell me. When you have your vehicle in there for maintenaince, they are supposed to routinely check for recalls and take care of it. If you've had your vehicle there recently, call Nissan customer care 800-647-7261 with your vin number and they can to see if your vehicle has any recalls. We did not buy our vehicle at Pye Nissan and I never would. I guess they miss the point that good customer service makes the customer want to do business with them. More

This man has always been extremely rude! I called to talk to Dean who is the actual service mgr. Scott answered the phone and basically told me he/they/Pye DIDN'T want my business!!! I not only bought my ca to Dean who is the actual service mgr. Scott answered the phone and basically told me he/they/Pye DIDN'T want my business!!! I not only bought my car there, but have spent thousands of dollars in repair bills on used Nissans over the past 30 plus years! Pye was once a great dealership they that is NO longer the case!!!! Don't waste your time or money at PYE! More

DO NOT GIVE THEM YOUR BUSINESS! I originally planned to buy my car there but they never had the model/color I wanted and kept asking me to wait and see if their new shipment would include it. They could ne buy my car there but they never had the model/color I wanted and kept asking me to wait and see if their new shipment would include it. They could never give me a definite answer as to whether they were ever going to get it in or not. I ENDED UP BUYING ELSEWHERE. I came home from college and needed and oil change. The building was under construction and after having 4 different employees direct me to the wrong place, I finally found the mechanic and told him I needed my oil changed. There was no receptionist available so the mechanic just told me to go sit in the waiting area. He Later came in and said it was also time I get my tires rotated and that it was going to cost me another X amount of dollars on top of what the oil change would cost me. I told him I was on the maintenance plan purchased at the time I bought the car so all of that should be free of cost. He looked at me annoyed and RUDELY told me that I should have thought about telling him about the plan when I first got there and asked if he was just supposed to guess if I was on the plan or not. I couldn't believe I was being spoken to that way in front of other customers in the waiting area. If they had a receptionist available then I would have told her I needed an oil change and that it would be covered by the plan. Maybe it slipped my mind after asking 4 different people where I should park my car in the first place. Once he was finished, he called me back to sign the paper work. After getting home, I realized the tire rotation was not included on my receipt. I called the mechanic and asked if he rotated my tires- he told me he didn't do it because I never said I wanted it done and then kindly hung up on me. If my car needed the tire rotation as is specified on my warranty, WHY was the service not performed? NISSAN contacted me and asked me to fill out a satisfaction survey. I did so according to my experience. I went back to get my tires rotated and he met me at the door, asked if I was the one on the maintenance plan, and then asked why I didn't go back to Team Nissan of Marietta and get it done since that is where I bought it. AGAIN, I could not believe the way I was being spoken to. He obviously had no intention of working on my car so I told him not to worry about it because I would be going back to Team Nissan. Needless to say, I LEFT. I have tried to get in touch with the supervisors in order to let them know how employees are treating their customers but no one seems to care. No one has returned my calls. These people obviously know nothing about customer service. All other Nissan dealers that have worked on my car have been outstanding compared to Pye Nissan. I will be sure to let everyone know what kind of business they are running over at Pye. This is ridiculous! More

I bought a new car and the car was Defected, I have taken the car four times and we have not got the car fix yet. The maintenance supervisor/lead or manager kick me out of the dealer and refuse to work on my the car four times and we have not got the car fix yet. The maintenance supervisor/lead or manager kick me out of the dealer and refuse to work on my car even though the car is still under warranty, I went to talk to the dealer manager and he did the same thing, he told me to go somewhere else to fix the car and told me to go away from the dealer. The he mansion something that I did not like at all “ if you do not know to speak English, then you don’t suppose to buy a car from me” I know English and Spanish duh but probably what he meant was if you are Hispanic don’t buy any car from me. What a business man, I am wonder why this dealer is still operating by that kind of person. Recomendation please go to chatt. tn. to buy a car stead. More

Don't waste your time or money pye Dalton! Check out all the other negative reviews about this dealer. There is a reason for these negative reviews. All I've got to say is "what goes around comes around all the other negative reviews about this dealer. There is a reason for these negative reviews. All I've got to say is "what goes around comes around!!" More

This is the most crookest place we have ever delt with. We spent almost $900.00 getting our car serviced and it is still doing the same thing. They made it plain that they were not going to make it right. We spent almost $900.00 getting our car serviced and it is still doing the same thing. They made it plain that they were not going to make it right. I blew up. Who in the xxxx wouldn't. I remember Joel Kelly back when he worked at the chevrolet place in dalton ga. and sold me a lemon in 82. He didn't want to make that right but the men in the service dept. said that he would have had to known that they were major problems with the car. I finally got it fixed right by them after I kept pushing it. No wonder it was rated so very low. More

i took my nissan altima there after a flaT.. i bought the car there used..qwell 30k miles the car had stains a broken air vent and scratches appeared afetr all the armor all wore off..tim told me to bring th car there used..qwell 30k miles the car had stains a broken air vent and scratches appeared afetr all the armor all wore off..tim told me to bring the car back in 2 weeks cause if the car stayed there it would be 2 hrs before he work on it and he would have to charge 90.00 an hour..well asked when i could bring it back told me 2 weeks so i did..well after 2 weeks my warranty had expired..he is bad news a liar and a piece of sh*^% i would like for him to go and fu^% himselfi wouldnt reccomend this place to ANYONE More

I feel I got mislead on pricing at Pye Nissan. I bought a car from them and on the window they had Kelly Blue Book price as $21,200 and under that they had their price as $16,995. My husband and I traded our car from them and on the window they had Kelly Blue Book price as $21,200 and under that they had their price as $16,995. My husband and I traded our van with low millage for this car because I wanted a smaller car and thought with K.B.B price being $21,200 we could not go wrong and also they had a carfax price as $20,875 After we agreed to buy this car they agreed to clean it up and change the oil while we went home and got the check and the title and also promised a second key to be made after the weekend if the owner before me could not find it. When we got back to the dealership nothing was done to the car except the price was washed off the window. Later that night my husband was thinking of trading his truck also for a suv and thought he would check K.B.B and see what the trade in was for his truck and he put in to see what the car I just bought was worth and we could not believe it when K.B.B. price in excellent condition was only $14,880 and good condition was only $13,980. I bought the car on a Sat. and Mon. I went back and told them I could not believe a big car dealer like Pye would stoop so low as to put a price on the window that said the car was worth $21,200 and it isn't worth near that much.I told them I tought that was tricking the people. The Manger said they are allowed to put excellent condition in K.B.B That thats all that it will let them put in. I told him that even in excellent condition it was not worth near that much. I told him he should have used excellent with my trade in if he was going to use excellent for his car I told him that was double standard. He said he didn't do anything wrong. I also told him carfax does not rate the price of a car the dealer puts that price in and when they where trying to sell the car to us they kept telling us what K.B.B. and Carfax pricing is. I was really angry I told him I was not given the Multi - Point Vechicle Inspection until they gave me the papers that I signed he said it should have been in the glove box I told him it wasnt in the glove box.The Multi- Point Vechicle Inspection had that the car needed left and right break linings. I told him how could this car be priced as excellent when it needs all this work done to it. I asked him if they would fix the break linings and he said no. Now I have to also pay to have the breaks fixed and the rotors turned. I also did not get my oil changed they just reset the gauge. I called and asked to make an appointment to talk to Mr.Pye I wanted to see if he knows what is going on in his lot but they asked me to email my problem and they would see to it he got it. Well a couple days later the same guy that sold me the car called me.I told him I have talked to him twice and he would not help me. He said that he sold me the car so he was who I had to talk to. I tryed to talk to him again about how that was really wrong to put a price on that car that was not even close to what he said K.B.B. He said he would change the oil for me and clean the car and make me a key but that is all he was going to do. And in return I would have to keep my mouth shut an stop bad mouthing him. I told him I already cleaned the car and have someone to change the oil and I will have a key made. The three things he was offering me was what was promised me when I bought the car. He called me a hardhead and said I was stuborn well I feel I am standing up for what I think is right and My husband and my son fought for my freedom of speech. I told him everything I have said is the truth and he did not deny it. I told him I checked with other car dealers and none of them do what he does all he said was good for them. I am going to do whatever I can to let the people know what to watch out for with this car dealer. I feel I should have got the same honesty with this car as I gave him when I traded my car in. I am going to get my message out in any way I can. I told them I will use facebook, myspace and blog to get this unjustice out so maybe someone wont feel so taken like I do. I never used small car dealers because I know most can't be trusted but never would I have thought a dealership as big as Pye Nissan would mislead people with their pricing. Needless to say they lost a sale from us when my husband traded his car to Prater Ford and we where amazed that they pulled up the price of the car without us saying a word and showed us the prices of both his and the one he bought and they DID NOT USE EXCELLENT for their pricing. Also Mr Prater came by when we were in the office and shook our hands and thanked us for our bussiness . Thats a good bussinessman thats why I cant understand why Mr Pye would not sit down with us and explain why his dealership prices cars with misleading prices. Maybe Mr Pye never got the message. If anyone bought a car from this dealership please check your K.B.B to see if your car also had a price rated from them as excellent condition. If you where please be heard don't let them keep getting away with this misleading practice. When I said I was going to see if I can find out if other pople had this promblem the Manager said their was'nt any others not sure if that means I was the only one or not. More