Pye Kia

I was hesitant to shop here because of the reviews, and past experience, but after learning they had sold out and changed owners i gave them a chance. Let me tell you I am so glad I did! I worked with Mr. past experience, but after learning they had sold out and changed owners i gave them a chance. Let me tell you I am so glad I did! I worked with Mr. White, and I can't say enough about him and my whole experience! The Staff are all amazing, I had my 2 yr old son and mother with me and they were so sweet and kind to us all. No one was worried about making a "deal" they wanted me to get what I wanted, listening to my needs in a vehicle and allowing me time to process every step, offer and option. From the hand shake to the final signature, this was the absolute easiest and best vehicle purchase I have ever had. Not once was I pushed or felt unheard, every piece of paper was explained and they gave me time to process it all and make decisions based on my income and capabilities. After being at another dealer the day before and feeling rushed and pressured to buy that day, and was treated like I was a number and not a customer I feared even trying again. At the other dealer I wanted to leave, felt like I wasn't being heard and was almost sold a vehicle that actually would not have been able to tow what I needed it to tow. After 2 hours there, they ran my credit 11 times through wvery bank in ga, and I had to demand for my trade in keys back to go pick up my son from daycare before they closed, and they were still pushing me to stay and sign my life away to a vehicle that wasn't right for me. At Dalton Kia, and working with Mr. White I can honestly say I never once felt like I wanted to leave, they even fed us pizza, and apologized for the wait, even though I was the one dragging it out wanting to know all the details. The value they gave me for my trade in was definitely fair and the price for the vehicle I purchased was beyond reasonable! I was heard when I said I needed an extended warranty and they asked my concerns, and built me a service agreement and warranty to fit those concerns. They ran my credit and called the banks they knew would fit my score and payment preferences. They got me the best deal and Joshua the finace advisor was so kind and explained it all so well. I honestly can not say enough about this dealership,and the new owners and employees! Thank you Kia Of Dalton and all the Staff!! More

I purchased my vehicle and only had it two months before the thermostat went out. They refused to fix it. They never offered me an extended warranty on the vehicle when I purchased it, but they lied and tol the thermostat went out. They refused to fix it. They never offered me an extended warranty on the vehicle when I purchased it, but they lied and told the BBB that they did. They also lied and said I had my vehicle for 3 months when it was only two months before it messed up on me. 0 out of 5 stars for Pye Kia of Dalton. More

I MOST SAY STAY AWAY FROM THIS COMPANY. They lie to you. I was told that I could only get a new car which was a car with a 800 car note that I wasnt going to agree to seat at car dealership They lie to you. I was told that I could only get a new car which was a car with a 800 car note that I wasnt going to agree to seat at car dealership till they close than they brought out 3 cars to choose from i really didnt like any but I went with the black sportage. Not to mention I live 2 hours away. Long sorry short I come to find out this car isnt new they had just gt it as a trade in the night i purchase come to find out car wasnt inspected or anything sales person told me on side. Since I have brought this car back 3 times and my engine is ticking. Plus I have text messages where I was promise money I am seeking an attorney...... and trust me i keep all the black white (promises in writing) to back my claim up. This company DOESNT STAND ON GOOD BUSINESS More