Putnam Chrysler Dodge Jeep Kia
Putnam, CT
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horrible experience brought my son to purchase his first good used car. We looked at one he had intrest in and asked the price. Sales person would not give us the price o brought my son to purchase his first good used car. We looked at one he had intrest in and asked the price. Sales person would not give us the price only wanted to know how much per month he could pay and for how long. We just wanted the price. Could not get a answer after asking 4 times. After letting the sales person know we would walk out if he did not state the price of the car he said "ball park its ....." But I need to check with the sales manager. Just plain poor sales practices. Went to another local dealer and had a great experience. Would never recommend bringing your child there for a car. More
Overall Not Satisfied I bought a 2015 Ram 1500 Express with the Black Edition. I wanted the truck ordered from factor seeing how there were no local trucks that I wanted I bought a 2015 Ram 1500 Express with the Black Edition. I wanted the truck ordered from factor seeing how there were no local trucks that I wanted available. The salesman wasted about 2 weeks trying to find something I didn't want with no update to me until after he got the truck all the way from VA with 900 miles on it already which is outrageous for a brand new vehicle. I ended up biting the bullet and just taking the truck there but there were a bunch of additions on the truck that I didn't want (rain guards, bed rails, pin striping). So the next day I go to pick the truck up which was supposed to be ready hours before and it was still sitting in about the same spot not even close to ready. I had to wait around and have them pull off the guards and clean the truck. I noticed holes cut out of the plastic bed rails and told the salesman they needed to be replaced. He replied with the tonneau cover will just cover them up. I expressed my feeling toward that and told him again to have them replaced. He said they would be in within the week and he would call me. About 2-3 weeks later I have to call back and talk to him again because he forgot all about them and in the mean time I found some hole drilled into the tailgate that they knew about also and didn't say anything about. So, I had to get both bed rails and the tailgate repaired on a brand new truck. All of which they knew about and wouldn't have done anything unless I bothered them multiple times about it. Every time I was told I would get a call back I never did and had to hunt people down myself. Till this day the issue is not resolved and I've already put almost 3000 miles on the truck. \ Another major concern of mine was my trade in truck. I had a 2003 Dodge Dakota which was in very good condition. Mark Dexter and I agreed on a trade in price of $1800 and I was ok with that. When I was signing all the paperwork for the purchase of the new truck he comes back to me and tells me he can only give me $700 for the truck. I ended up having to let my truck go for $1000 or he wouldn't have taken it. Huge issue with the way of business. So for a short summary I would never refer someone here for the simple fact of quality salesmanship. Do what you say! Don't give out a bad product and try to pass it off like nothings wrong then play the stupid game all throughout the process. Act like professionals. More
friendly and efficient I went in for an oil change and talk about options for my lease that's up in a few months. I realized, through my interactions with Mark Pillsbury an I went in for an oil change and talk about options for my lease that's up in a few months. I realized, through my interactions with Mark Pillsbury and Jimmy Rivera, that it was worth it to sign a new lease with a brand new Sportage. I love my Kia! More
Great experiance and service I worked with Ray Pomerleau who made the process of purchasing my used vehicle very easy. Ray went the extra mile satisfying my questions and putting I worked with Ray Pomerleau who made the process of purchasing my used vehicle very easy. Ray went the extra mile satisfying my questions and putting my concerns to rest. I would recommend Ray and Putnam Chrysler Dodge to future customers. More
Big investment... postive experience Had all my questions answered, learned some new things in the process. Positive car buying experience. Positive experience. Drove away with everyth Had all my questions answered, learned some new things in the process. Positive car buying experience. Positive experience. Drove away with everything I was looking for. Go see Walter Robbins! More
great experience Jason was excellent! He was very knowledgeable and answered all questions we had. The whole experience from beginning to end was excellent! We will Jason was excellent! He was very knowledgeable and answered all questions we had. The whole experience from beginning to end was excellent! We will be returning customers for sure! More
Efficient and friendly! Welcoming showroom with a matching staff. Ray was friendly and professional, stayed late to help us find a deal with which we could agree. Thanks. Welcoming showroom with a matching staff. Ray was friendly and professional, stayed late to help us find a deal with which we could agree. Thanks. More
Get the deal done no matter what experience Jason is a great salesman made sure I knew everything about my car. He made sure he got the deal done at all costs. Great experience. Jason is a great salesman made sure I knew everything about my car. He made sure he got the deal done at all costs. Great experience. More
I AM SO GREATFUL FOR ALL THE HELP I RECEIVED I WAS ONLY WINDOW SHOPPING,BUT WAS INTRODUCED TO RAY POMERLEAU. HE WAS SUCH A GREAT PERSON TO DO BUSINESS WITH, SHOWED ME SOME OF THE MOST BEAUTI I WAS ONLY WINDOW SHOPPING,BUT WAS INTRODUCED TO RAY POMERLEAU. HE WAS SUCH A GREAT PERSON TO DO BUSINESS WITH, SHOWED ME SOME OF THE MOST BEAUTIFUL CARS EVER. I ENDED UP WITH THE MOST BEAUTIFUL EVER, A 200 LIGHT BLUE CHYSTLER , THANK YOU RAY FOR ALL YOUR PATIENCE. PRISCILLA B. More
Great experience Jason was very knowledgeable in every aspect with our buying process. He made sure I knew everything about the vehicle and I didn't feel pressured or Jason was very knowledgeable in every aspect with our buying process. He made sure I knew everything about the vehicle and I didn't feel pressured or rushed at all. Thank you all More