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Purvis Ford Lincoln, Inc.

Fredericksburg, VA

4.3
449 Reviews
Welcome to Purvis Ford! Located in Fredericksburg, VA, Purvis Ford is proud of be one of the premier deealerships in the area. From the moment you walk into our showroom, you'll know our commitment to Customer Service is second to none. We strive to make your experience with Purvis Ford a good one - for the life of your vehicle. Whether you need to Purchase, Finance, or Service a New or Pre-Owned Ford, you've come to the right plce. Call 888-485-0907 for your No-Obligation Internet Price Quote from our Internet Department.
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11335 Patriot Highway

Fredericksburg, VA

22408

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Showing 449 reviews

September 09, 2022

Had a fishing trip to Canada in 5 days and they were very considerate and got me in to be repaired. Very excellent service More

by Jim M
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Tony McMahan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 25, 2022 -

Purvis Ford Lincoln, Inc. responded

Hi Jim, thank you for taking the time to leave us your response to our Staff's outstanding customer service! We hope to be of service to you again! Take care!

August 20, 2022

Been having my trucks serviced at Purvis over 13 years. Always prompt /courteous and fair on pricing. More

by jkeen3998
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Andrew Smith
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tony McMahan
4.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Scott Montgomery
Aug 23, 2022 -

Purvis Ford Lincoln, Inc. responded

Hi, reviews like yours provide encouraging feedback. We hope to be of service to you again! Take care!

August 19, 2022

great service as always thanks to the salesman and finance people. I would recommend for sure More

by dforrest
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ross Decatur
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 23, 2022 -

Purvis Ford Lincoln, Inc. responded

Hi, we are very happy to have provided you with such a positive experience! Your recommendation means so much to us and we're so happy to have earned it. Thank you for taking the time to let the world know about your positive experience. Have a great day!

August 19, 2022

These people are great at Purvis. Done business with them for years and they never fail to bring Quality service and ease to my vehicle buying experience for both personal and busines More

by dforrest
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ross Decatur
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Kathy Sampson ( Finance)
Aug 23, 2022 -

Purvis Ford Lincoln, Inc. responded

Hi, thank you for leaving such a great review and high star rating. At Purvis Ford Inc, we value our customers and we look forward to seeing you on your next visit. Take care!

August 18, 2022

Initial contact was with sales manager who provided me an excellent overview of my options. My order was placed on line with delivery to occur in 9 months to one year. I received the car 9 months after pla More

by Widfaw
Customer Service
Price
Recommend Dealer
Yes
Employees Worked With
Purcell Draper
August 15, 2022

The service section do not have CS especially the service manager. He doesn’t care your waiting time and he’s very nonchalant. I hated myself been there today. More

by Olatunde Omojola
Customer Service
Friendliness
Quality Of Work
Recommend Dealer
No
Employees Worked With
Andrew Smith
1.0
This rating includes all reviews, with more weight given to recent reviews.
Tony McMahan
1.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Daniel Mullins
August 09, 2022

Service to my vehicle was provided efficiently and well. Dealer has a fairly short limit on distance to provide rides. This is a significant inconvenience in a spread out area. Visit was for a 2016 Escap More

by jguffey
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Emily Patrick
5.0
This rating includes all reviews, with more weight given to recent reviews.
Andrew Smith
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tony McMahan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Daniel Mullins
August 05, 2022

The service dept. is great. The transmission guy top notch.! Extended warranty ends up spending more trying to shortcut and that requires much more time to get the veh More

by kmummert3
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mr. Troy!!
Aug 08, 2022 -

Purvis Ford Lincoln, Inc. responded

Hello, we're happy to hear you had such a positive experience with our team! If you have any further questions, please give us a call. We're always happy to help!

August 03, 2022

The customer service was great. Just wish we didn’t have to wait so long to get an appointment. I am very pleased with my visit. More

by patdcharette
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Troy
Aug 04, 2022 -

Purvis Ford Lincoln, Inc. responded

Hi, we are happy we could make your experience a positive one! We hope to be of service to you again! Take care!

July 31, 2022

Service department is a little hard to get an appointment; however, the communication is great and they explained all services that are necessary for inspection and other options More

by csaye0vb
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Lee
Aug 04, 2022 -

Purvis Ford Lincoln, Inc. responded

Hi, we are happy we could make your experience a positive one! Please let us know if there is ever anything else we can do for you! Safe travels!

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