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Purvis Ford Lincoln, Inc.
Fredericksburg, VA
451 Reviews
Welcome to Purvis Ford! Located in Fredericksburg, VA, Purvis Ford is proud of be one of the premier deealerships in the area. From the moment you walk into our showroom, you'll know our commitment to Customer Service is second to none. We strive to make your experience with Purvis Ford a good one - for the life of your vehicle. Whether you need to Purchase, Finance, or Service a New or Pre-Owned Ford, you've come to the right plce. Call 888-485-0907 for your No-Obligation Internet Price Quote from our Internet Department.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 8:30 AM - 8:00 PM
Tuesday 8:30 AM - 8:00 PM
Wednesday 8:30 AM - 8:00 PM
Thursday 8:30 AM - 8:00 PM
Friday 8:30 AM - 8:00 PM
Saturday 8:30 AM - 6:00 PM
Sunday Closed
Service
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 7:00 PM
Saturday 7:00 AM - 3:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 3:00 PM
Sunday Closed
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Showing 451 reviews
March 13, 2023
Service dept is average at best. Work may be ok but takes exceedingly longer than normal nearly 2 hrs for oil change on one occasion. Had some brake repairs on another occasion than Work may be ok but takes exceedingly longer than normal nearly 2 hrs for oil change on one occasion. Had some brake repairs on another occasion than was told would take 2hrs to complete. Was almost 4hrs before my truck was ready. Kept checking on status at the 3hr mark and was always told the tech was “finishing up”. More
by Jeff
Employees Worked With
Daniel Mullins
March 01, 2023
Tony is awesome. I have purchased four cars from Purvis. Love my Raptor the most. Purvis always gives great customer service. Thank you for all you do! I have purchased four cars from Purvis. Love my Raptor the most. Purvis always gives great customer service. Thank you for all you do! More
by Coleman
February 28, 2023
I had a 9 AM pre paid maintenance appointment today for my 2016 Explorer-at 10:30 AM it still had not been pulled into the shop for this scheduled maintenance appointment- I had another early afternoon my 2016 Explorer-at 10:30 AM it still had not been pulled into the shop for this scheduled maintenance appointment- I had another early afternoon appointment so I had to decline waiting, for ever how long it might take, so I could make my other appointment. I can’t give very many stars on this experience. More
by Bwjbms9@aol.com
Employees Worked With
Unknown name of lady
February 10, 2023
The service was fast and the employees were very attentive to my concerns. They did an amazing job with customer service and servicing my truck. attentive to my concerns. They did an amazing job with customer service and servicing my truck. More
by curtis.e.manley
Employees Worked With
Neil Boley; Gcizek
February 10, 2023
Excellent dealership. No pressure salesmen .Great service folks when you drop off and pickup your car No pressure salesmen .Great service folks when you drop off and pickup your car More
by jxpt
January 27, 2023
Professional, courteous, attentive, friendly. Professional, courteous, attentive, friendly. Professional, courteous, attentive, friendly. Professional, courteous, attentive, friendly. Professional, courteous, attentive, friendly. Professional, courteous, attentive, friendly. Professional, courteous, attentive, friendly. More
by rafael
Employees Worked With
Rosie Cruz
January 25, 2023
My appointment was at 8:30 am so I left my car the night before, I was pleased to receive a call at 9:30 am that my car was ready ! When I arrived at the c/s desk, she was friendly and welcoming. Gave me my before, I was pleased to receive a call at 9:30 am that my car was ready ! When I arrived at the c/s desk, she was friendly and welcoming. Gave me my key and there was someone ready to het my car. Great service and seamless pickup More
by purplecomb
Employees Worked With
I don’t know who worked on my car
January 24, 2023
Frank was excellent at helping us pick out what we wanted. Financing was thoroughly explained and Larry took the time to explain everything and answer all of our questions. We are very happy with purv wanted. Financing was thoroughly explained and Larry took the time to explain everything and answer all of our questions. We are very happy with purvis ford! Thank you! More
by Janays16
January 21, 2023
Worst experience ever, 8 days prior to my Warranty expiration I attempted to schedule an appointment for warranty work (i gave a full explanation of the work needed) i was told no appointment availabl expiration I attempted to schedule an appointment for warranty work (i gave a full explanation of the work needed) i was told no appointment available until 14 days from my request. Thought since I called in advance of my warranty expiration it was covered. After the service was done on the date they gave me I was told my warranty had expired 3 days prior to the day i had the appointment, that the day i brought the car in governed the warranty not the day i called and scheduled the service (what a scam, they scheduled the service for after the warranty would expire, they did the work I paid the bill and after driving away i found the repair they made did not work. when I went back and complained i was told other repairs were necessary beyond what they told me and they would cost even more money and they also said I could not get a refund on the repairs that did not work because even though they did the wrong repairs I was still liable for the wrong repairs. What scam artists!!!!!!! More
by petegale
Employees Worked With
January 18, 2023
Service department is fast. Got my truck back when promised. Clean facilities..nice folks too Got my truck back when promised. Clean facilities..nice folks too More
by Myou8008
Employees Worked With
