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Purvis Ford Lincoln, Inc.
Fredericksburg, VA
449 Reviews
Welcome to Purvis Ford! Located in Fredericksburg, VA, Purvis Ford is proud of be one of the premier deealerships in the area. From the moment you walk into our showroom, you'll know our commitment to Customer Service is second to none. We strive to make your experience with Purvis Ford a good one - for the life of your vehicle. Whether you need to Purchase, Finance, or Service a New or Pre-Owned Ford, you've come to the right plce. Call 888-485-0907 for your No-Obligation Internet Price Quote from our Internet Department.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 8:30 AM - 8:00 PM
Tuesday 8:30 AM - 8:00 PM
Wednesday 8:30 AM - 8:00 PM
Thursday 8:30 AM - 8:00 PM
Friday 8:30 AM - 8:00 PM
Saturday 8:30 AM - 6:00 PM
Sunday Closed
Service
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 7:00 PM
Saturday 7:00 AM - 3:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 3:00 PM
Sunday Closed
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Showing 449 reviews
July 18, 2023
Great customer service. Bruce was very nice and Larry was great. That’s why I keep coming back. Bruce was very nice and Larry was great. That’s why I keep coming back. More
by Janet.traugh
July 17, 2023
Salesman greeted me at the door and was prepared with information about the vehicle I was interested in test driving. information about the vehicle I was interested in test driving. More
by Jguess3
July 12, 2023
Excellent service from the entire team. Salesman Purcell Draper, finance Kathy Smith and the service personnel and the general manager Dave Eddie. I’ve been trading with this dealership fo Salesman Purcell Draper, finance Kathy Smith and the service personnel and the general manager Dave Eddie. I’ve been trading with this dealership for more than 20 years and have had great service and highly recommend them for new and used vehicles and the service department. More
by Mrs.tbird
July 12, 2023
From the beginning to end, they were amazing and respectful. They were not pushy trying to make a sale. They worked with me and highly recommend them and will return back later in the future. respectful. They were not pushy trying to make a sale. They worked with me and highly recommend them and will return back later in the future. More
by darien_colon
July 10, 2023
Appointment time was 7 hours before vehicle was worked on. Purvis Ford appointment times are a joke. on. Purvis Ford appointment times are a joke. More
by michaelhaynes707
June 26, 2023
We were ready for a new truck and I found it at Purvis Ford Lincoln. My experience with this dealership was tops. John and Delfin were great to work with during this processes. Ford Lincoln. My experience with this dealership was tops. John and Delfin were great to work with during this processes. More
by gpmayhan
Employees Worked With
Delfin Murphy
June 20, 2023
We were getting ready for a big road trip and my truck needed some major engine work. Tony Simms, Service Manager, and Eric Clinton, Technician, did an excellent job of diagnosing the issues, making reco needed some major engine work. Tony Simms, Service Manager, and Eric Clinton, Technician, did an excellent job of diagnosing the issues, making recommendations and repairs, and getting the truck back to me in time. Your effort is greatly appreciated. Thank you. More
by jjbell728
Employees Worked With
Tony Simms, Eric Clinton
June 16, 2023
They had the kind of car we were looking for, clean and easy to get to. easy to get to. More
by vennjim94
Employees Worked With
June 04, 2023
The service people were awesome. I have no complaints about them. They were so good and had my car done so early. I was pleasantly surprised to get my car back faster than I anticipa I have no complaints about them. They were so good and had my car done so early. I was pleasantly surprised to get my car back faster than I anticipated. The only reason I gave Purvis a good rating instead of excellent was because of the ladies collecting the money and giving you your key. They were not friendly. I felt like I was bothering them. More
by foxinu
Employees Worked With
Troy
June 01, 2023
I brought my F-150 in for brake pads and a tire balancing/rotation via an appointment at 08:00 and was told it was a 3-hr. job, so I decided to wait at the dealership. At 09:30, the service lady t balancing/rotation via an appointment at 08:00 and was told it was a 3-hr. job, so I decided to wait at the dealership. At 09:30, the service lady told me I needed front brake pads (which I already knew) and some rear brake actuator repair, and again told me I would be out of there by 11:00. At 11:16, she told me it would be another hour. I noticed no one was actually working on my vehicle in the bay and confronted the service crew several times about the time delay. I didn’t get my truck back until after 3:00. The service lady lied to me and never told me I needed front rotors as well as pads. My final bill was over $1k. I will NEVER bring my truck back to Purvis and based on my experience, I will go to another Ford dealer when I buy my new truck next year. More
by Nicholas P.
