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Purvis Ford Lincoln, Inc.

Fredericksburg, VA

4.3
449 Reviews
Welcome to Purvis Ford! Located in Fredericksburg, VA, Purvis Ford is proud of be one of the premier deealerships in the area. From the moment you walk into our showroom, you'll know our commitment to Customer Service is second to none. We strive to make your experience with Purvis Ford a good one - for the life of your vehicle. Whether you need to Purchase, Finance, or Service a New or Pre-Owned Ford, you've come to the right plce. Call 888-485-0907 for your No-Obligation Internet Price Quote from our Internet Department.
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11335 Patriot Highway

Fredericksburg, VA

22408

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Showing 449 reviews

May 22, 2017

Dealership = Stealership I live near this dealer. Went in about 18 months ago looking for a year or so old F150. Found almost the exact truck i wanted and then was "berated" More

by Bill
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Tony?
Aug 09, 2017 -

Purvis Ford Lincoln, Inc. responded

Thank you for alerting us of this issue. Our top priority is delivering 100% customer satisfaction, and I'd like to extend my sincerest apologies for your recent experience. I would really appreciate the chance to speak with you regarding this matter so we might work toward a resolution. Please contact me at your earliest convenience. Sincerely, Dave Eadie- General Manager- deadie@purvisford.com

May 15, 2017

Noice in wheel Came in to dealer without appt ,mr Frank steward service , came out listen to my problem an then he asked me to drive truck up an said stop . He calle More

by Marty
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Frank Stewart
May 25, 2017 -

Purvis Ford Lincoln, Inc. responded

Thank you for leaving us this review, Marty. I am happy to hear everything went well for you during your recent service experience. If you need anything else please don't hesitate to contact us. Best Regards, Dave Eadie- General Manager- deadie@purvisford.com

April 28, 2017

Two Amazing Purchases, 2 years in a row! Today I purchased my second vehicle in two years here at Purvis. Last year I got a great deal on a brand new F150, and today, I walked out with a bran More

by Humvee256
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Dave Eadie
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : John Truslow
May 25, 2017 -

Purvis Ford Lincoln, Inc. responded

Thank you for this great review and your continued loyalty. We strive to provide all of our guests with 100% customer satisfaction and it's a pleasure to hear that our team did just that. Don't hesitate to call or stop in if you should have any additional questions or concerns. Sincerely, Dave Eadie- General Manager- deadie@purvisford.com

April 24, 2017

The worst Service Department in my Ford History My wife and I have been Ford owners for years, it is our go to product when we are searching for a new car. Unfortunately we have had the most unpleas More

by LB
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Tony
Apr 28, 2017 -

Purvis Ford Lincoln, Inc. responded

LB, I am concerned by your review and would like the opportunity to address it for you. Your satisfaction is extremely important to me and our company. Please contact me at your earliest convenience. I would love the chance to talk with you more about this. Hope to hear from you soon. Sincerely, Dave Eadie- General Manager- deadie@purvisford.com

April 20, 2017

New car purchase April 2017 Wonderful experience. Purcell was very knowledgeable and not pushy at all. He made sure we got all the time we need to finalize our decision. Highly More

by Herz2002
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Purcell Draper
Apr 28, 2017 -

Purvis Ford Lincoln, Inc. responded

Thanks for the fantastic review! We strive to provide all of our patrons with 100% customer satisfaction and it's a pleasure to hear that Purcell did just that. Don't hesitate to call or stop in if you should have any additional questions or concerns. Sincerely, Dave Eadie- General Manager- deadie@purvisford.com

April 17, 2017

Great assistance. I've visited Purvis Ford numerous times since recently purchasing a Lincoln. Whenever I'm there I prefer only to deal with Stacey Jones. Every questio More

by Jcole9012
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Stacey Jones
Apr 28, 2017 -

Purvis Ford Lincoln, Inc. responded

Thank you for the wonderful review and for your continued loyalty! We are thrilled to hear Stacey could provide you with a positive experience. Don't hesitate to contact us for assistance with any future auto needs. Best, Dave Eadie- General Manager- deadie@purvisford.com

April 09, 2017

Great Service My husband and I have both had our vehicles serviced in the last couple of weeks. The service department is great. They are usually very busy but at t More

by Driver@1972
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Tony Simms
Apr 28, 2017 -

Purvis Ford Lincoln, Inc. responded

We appreciate your marvelous feedback. It is our commitment to ensure quality customer care by providing a professional service to our guests. Please come see us for any future needs! Thanks again. Best Regards, Dave Eadie- General Manager- deadie@purvisford.com

April 05, 2017

Barry Jones Rocks! If anyone is in the market for a new Ford, you could find no one more knowledgeable than Barry Jones! Best. Salesman. Ever. He works by appt, so cal More

by rickzski
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Tony Simms, Barry Jones
Apr 06, 2017 -

Purvis Ford Lincoln, Inc. responded

Thank you for your review! We are happy to hear Barry could provide you with an excellent experience and everything went well for you. We look forward to seeing you next time! Sincerely, Dave Eadie - General Manager - deadie@purvisford.com

February 22, 2017

What A Mess Purvis Found I had purchased a 2016 Lincoln MKX with no bad reports on the Carfax. When Purvis replaced a headlamp assembly they uncovered a huge mess that a prior More

by sbeck2370
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Tom Linnehan
January 16, 2017

Service Department I recently took my 2008 Ford Explorer in that I purchased two weeks ago for a check engine light condition. This is the first Ford that I own. I was More

by StevensEL
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Stacy A. Jones
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