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Purvis Ford Lincoln, Inc.

Fredericksburg, VA

4.3
449 Reviews
Welcome to Purvis Ford! Located in Fredericksburg, VA, Purvis Ford is proud of be one of the premier deealerships in the area. From the moment you walk into our showroom, you'll know our commitment to Customer Service is second to none. We strive to make your experience with Purvis Ford a good one - for the life of your vehicle. Whether you need to Purchase, Finance, or Service a New or Pre-Owned Ford, you've come to the right plce. Call 888-485-0907 for your No-Obligation Internet Price Quote from our Internet Department.
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11335 Patriot Highway

Fredericksburg, VA

22408

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Showing 449 reviews

August 20, 2021

Percell Draper was the salesman who listened to our needs for a flat towable vehicle and did research until he found the right one. I even tried to convince him that a different one would do, but he persist More

by peggy
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tony McMahan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Percell Draper
July 22, 2021

Great service professional people. I do all my service here. Would recommend purvis ford to all people interested. Service was timely and and completed sooner than estimated. More

by Psmurf52
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Emily Patrick
3.0
This rating includes all reviews, with more weight given to recent reviews.
Mary Mullins
5.0
This rating includes all reviews, with more weight given to recent reviews.
Andrew Smith
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Tom Linnehan, Daniel Mullins, Brooke Rodgers, Matt Brinson
July 19, 2021

Got an oil change, paid the bill then got a call the next day I owed another 20 dollars. Wow! The are also extremely slow at their help desk. Bad experience. More

by joe
Customer Service
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Emily Patrick
1.0
This rating includes all reviews, with more weight given to recent reviews.
June 09, 2021

I like the dealership it is very clean people are very responsible friendly and efficient and the service of the vehicle is always done efficiently and the online appointment was efficient as well thanks More

by charlie
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Emily Patrick
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mary Mullins
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 09, 2021 -

charlie responded

Great dealership great service and great products

June 04, 2021

Purvis Ford did a quick and seemingly good job on my Works oil change. Later, however my engine splash shield fell off on the passenger side while on the Interstate. Three screws were missing. I paid More

by ajmas0n
Recommend Dealer
Yes
Employees Worked With
Ben is the name I was given to see about problem. Called. No return call.
Jun 04, 2021 -

ajmas0n responded

Purvis Ford did a quick and seemingly good job on my Works oil change. Later, however my engine splash shield fell off on the passenger side while on the Interstate. Three screws were missing. I paid $13 for three missing screws from Purvis Parts, and placed them in myself. My concern is the screws are tight, but they keep turning and won't seat or come to a complete stop as I was hand tightening them in. A Purvis service rep said over the telephone that it sounded like the threads had been stripped. Haven't been able to get anyone to look at it yet. Afraid to get back on the Interstate. I was told to call a Ben, but unable to reach him.

May 03, 2021

ALL WAYS GOOD AND FAST SERVICE.ONLY PLACE THAT I WILL TAKE MY 2019F150 TO HAVE ANY TYPE OF WORK DONE..THANK YOU PURVIS FOR YOUR GOOD SALES AND SERVIS More

by Joseph
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Steve Pavey
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 04, 2021 -

Purvis Ford Lincoln, Inc. responded

Hi Joseph, we're so pleased to hear that everything was completed so quickly and to your satisfaction! It means so much to us to have earned your trust in our business! We hope to see you again in the future! Take care!

April 30, 2021

My service advisor, Matt Brinson, was very helpful and courteous in helping me get the door panels replaced on my 2005 Mustang GT. Looks like new! Thanks! More

by Jphud54
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Matt Brinson
April 26, 2021

Great service as usual!! Andrew always takes good care of us!! I’ve recommended Andrew for their service needs. It’s always a pleasure to come to the dealership More

by Retgoose
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Andrew Smith
5.0
This rating includes all reviews, with more weight given to recent reviews.
Steve Pavey
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 27, 2021 -

Purvis Ford Lincoln, Inc. responded

Hello, thank you for your wonderful response to the quality of service our Staff provides! At Purvis Ford Inc, we value our customers and we look forward to seeing you on your next visit. Take care!

April 03, 2021

I always get friendly, reliable service at Purvis. I have purchased new cars and trucks here and always have them serviced here. I have had many great service techs over the years and Tony took good care of More

by richard
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Tony Simms
March 16, 2021

Took my 2020 Navigator here for work that was done by Ted Britt Lincoln and wasn’t done right. Ted Britt redid the work 4 times and couldn’t get it right. Our is Ford was able to complete the removal and rei More

by stankoshawn
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Tom Linnehan, Daniel Mullins, Matt Brinson
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