Purvis Ford Lincoln, Inc.
Fredericksburg, VA
Hours
Sales/Showroom
Monday 8:30 AM - 8:00 PM
Tuesday 8:30 AM - 8:00 PM
Wednesday 8:30 AM - 8:00 PM
Thursday 8:30 AM - 8:00 PM
Friday 8:30 AM - 8:00 PM
Saturday 8:30 AM - 6:00 PM
Sunday Closed
Service
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 7:00 PM
Saturday 7:00 AM - 3:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 3:00 PM
Sunday Closed
Filter Reviews by Keyword
By Type
Showing 449 reviews
Percell Draper was the salesman who listened to our needs for a flat towable vehicle and did research until he found the right one. I even tried to convince him that a different one would do, but he persist for a flat towable vehicle and did research until he found the right one. I even tried to convince him that a different one would do, but he persisted with his research, checking with the Ford Factory, the maintenance department and internet, and then he rechecked. We are happy to say he found us the 2021 Ford Escape Hybrid that can be flat towed behind our RV. Thank you Percell. And thank you Purvis Maintenance Department. More
Great service professional people. I do all my service here. Would recommend purvis ford to all people interested. Service was timely and and completed sooner than estimated. here. Would recommend purvis ford to all people interested. Service was timely and and completed sooner than estimated. More
Got an oil change, paid the bill then got a call the next day I owed another 20 dollars. Wow! The are also extremely slow at their help desk. Bad experience. day I owed another 20 dollars. Wow! The are also extremely slow at their help desk. Bad experience. More
I like the dealership it is very clean people are very responsible friendly and efficient and the service of the vehicle is always done efficiently and the online appointment was efficient as well thanks responsible friendly and efficient and the service of the vehicle is always done efficiently and the online appointment was efficient as well thanks for a great job. More
Purvis Ford did a quick and seemingly good job on my Works oil change. Later, however my engine splash shield fell off on the passenger side while on the Interstate. Three screws were missing. I paid Works oil change. Later, however my engine splash shield fell off on the passenger side while on the Interstate. Three screws were missing. I paid $13 for three missing screws from Purvis Parts, and placed them in myself. My concern is the screws are tight, but they keep turning and won't seat or come to a complete stop as I was hand tightening them in. A Purvis service rep said over the telephone that it sounded like the threads had been stripped. Haven't been able to get anyone to look at it yet. Afraid to get back on the Interstate. I was told to call a Ben, but unable to reach him. More
ALL WAYS GOOD AND FAST SERVICE.ONLY PLACE THAT I WILL TAKE MY 2019F150 TO HAVE ANY TYPE OF WORK DONE..THANK YOU PURVIS FOR YOUR GOOD SALES AND SERVIS TAKE MY 2019F150 TO HAVE ANY TYPE OF WORK DONE..THANK YOU PURVIS FOR YOUR GOOD SALES AND SERVIS More
My service advisor, Matt Brinson, was very helpful and courteous in helping me get the door panels replaced on my 2005 Mustang GT. Looks like new! Thanks! courteous in helping me get the door panels replaced on my 2005 Mustang GT. Looks like new! Thanks! More
Great service as usual!! Andrew always takes good care of us!! I’ve recommended Andrew for their service needs. It’s always a pleasure to come to the dealership us!! I’ve recommended Andrew for their service needs. It’s always a pleasure to come to the dealership More
I always get friendly, reliable service at Purvis. I have purchased new cars and trucks here and always have them serviced here. I have had many great service techs over the years and Tony took good care of purchased new cars and trucks here and always have them serviced here. I have had many great service techs over the years and Tony took good care of me this time. More
Took my 2020 Navigator here for work that was done by Ted Britt Lincoln and wasn’t done right. Ted Britt redid the work 4 times and couldn’t get it right. Our is Ford was able to complete the removal and rei Britt Lincoln and wasn’t done right. Ted Britt redid the work 4 times and couldn’t get it right. Our is Ford was able to complete the removal and reinstall in about 30 minutes and it was done right! More