Dunning Honda - Service Center

Our Fit showed a maintenance wrench on the dash The routine maintenance wrench appeared, with 15% oil life left, so we took it into Ferndale Honda for a look-see. The car has over 50,000 miles on The routine maintenance wrench appeared, with 15% oil life left, so we took it into Ferndale Honda for a look-see. The car has over 50,000 miles on it, with only a set of new tires and now front brakes... nothing more. It is one of the best running vehicles we have owned. The service folks at Ferndale Honda do an excellent job, every time, without disappointment. More

Reoccurring Battery Failure In December of 2013 my battery failed and needed to be jumped. I took the car to Ferndale Honda and I was told I needed a new battery even though the In December of 2013 my battery failed and needed to be jumped. I took the car to Ferndale Honda and I was told I needed a new battery even though the battery was only 3 years old. After purchasing a new battery, the car failed to start once again in January. The serviceman tested the new battery and said it was fine. He said the harsh winter was causing the battery to drain even though my car was parked in my garage. I had the same problem occur in February and was told the same thing when I returned the car to Ferndale Honda. This time the serviceman advised me not to let the car sit for several days. The new battery failed again in March and the serviceman showed me the results of the battery test which "proved" that the battery was good. Once again he blamed the weather. There are two other vehicles at my residence that never failed to start during this past winter season and one of those cars was never garaged. Well along comes the spring season. The weather has been in the 70's the last three days, but my car did not start yesterday! I am so frustrated with this service department. I know something else is causing my battery to fail. I do not think the service advisor took me seriously because I am a woman. My Accord has survived 12 years of Michigan winters, and I never had any issues with it other than routine maintenance. My car was purchased new at this dealership and all scheduled maintenance was performed there as well. My experience with this dealership has been great until now. Unfortunately, I will have to seek help elsewhere. More

Jason and the Service Team are always very helpful, friendly, and professional. They are concerned about keeping my vehicle safe for me, and I appreciate their work. friendly, and professional. They are concerned about keeping my vehicle safe for me, and I appreciate their work. More

Oil change, recall repair and other little fixes were taken care of within the hour. And they shuttled me to work while they did the work. taken care of within the hour. And they shuttled me to work while they did the work. More

The service team (Jason Holmes) at Ferndale Honda is great. They are professional, knowledgeable, and always willing to take the time to explain and answer my questions. great. They are professional, knowledgeable, and always willing to take the time to explain and answer my questions. More

All of my new car and service visits have been pleasant. My vehicle was ready when promised and the service was excellant. All personnel are polite and friendly. My vehicle was ready when promised and the service was excellant. All personnel are polite and friendly. More

Jay as well as everyone are always very friendly, professional, and take care of all of my concerns. Thank you for the excellent service and keeping my car safe. professional, and take care of all of my concerns. Thank you for the excellent service and keeping my car safe. More