Dunning Honda - Service Center

This dealership is wonderful! Everyone is so pleasant. Service department always gives me excellent service Cliff is my guy! I really appreciate them here. Everyone is so pleasant. Service department always gives me excellent service Cliff is my guy! I really appreciate them here. More

The people in the service department are very kind and genuine and you can tell they actually care about you and your car and don't sell you unnecessary repairs genuine and you can tell they actually care about you and your car and don't sell you unnecessary repairs More

Just want to say how nice it is to have service work done at Ferndale Honda. One always feels welcome when bringing one's car in and attendance to your needs is very prompt. Justin, Nicole and Cliff all cr at Ferndale Honda. One always feels welcome when bringing one's car in and attendance to your needs is very prompt. Justin, Nicole and Cliff all create an atmosphere where one feels welcome and you're not just another job to them. I've purchased two new cars over the past few years and the kudos I gave to the maintenence department can also be applied to sales. More

Happy with the experience i had at the Pure Honda service department. The service greeter was friendly and explained all of the work they were doing and the reasons behind the things they were recommending. department. The service greeter was friendly and explained all of the work they were doing and the reasons behind the things they were recommending. More

Cliff was awesome! Each time I've visited Pure Honda, the service is always exceptional! They're detailed about performed services, they give you a heads-up on issues Each time I've visited Pure Honda, the service is always exceptional! They're detailed about performed services, they give you a heads-up on issues to address sooner, to save on time and money later. Great team! More

Excellent. Everyone was very friendly, the service top notch, Jim Perilla was great. The waiting room is very comfortable. I am very satisfied, and I will retu Everyone was very friendly, the service top notch, Jim Perilla was great. The waiting room is very comfortable. I am very satisfied, and I will return for future needs. I will also recommend your service dept to my friends and family. Thank you so much. More

Lexy and the entire staff at Pure Honda made a stressful situation of replacing my stolen vehicle a pleasurable experience! They are very accommodating and their end goal is definitely to make the customer situation of replacing my stolen vehicle a pleasurable experience! They are very accommodating and their end goal is definitely to make the customer happy. The staff noticed that the tread on my tires passed inspection, but we’re almost at half-life, so offered to replace the tires for free. I really can’t thank Lexy and staff enough for their assistance! I think they go above and beyond what is expected from a car dealership so I’m extremely glad I chose to purchase my CR-V EX L with them! Keep up the fantastic service Pure Honda! More

I went to pure Honda and had my rear breaks replaced I left the dealership and my breaks were squeaking I took my car back to the dealership twice for the same squeaking breaks Jim went a test drive with left the dealership and my breaks were squeaking I took my car back to the dealership twice for the same squeaking breaks Jim went a test drive with me and everytime I would ask him if her heard the squeaking breaks he would say that he didnt hear the breaks squeaking so I took that as an indication that pure Honda didn't want to resolve my squaking break issue at the end of the conversation Jim tells me to bring the car back if I continue to hear the noise as I explained to Jim that I drive this car ever day if there are any issues I address immediately why should I bring it back when its here today whatever your going to do when I bring it back you can do now at this point I can only say that I will never do business with pure Honda again More

Took car in for service. My service adviser was Cliff. Hr was knowledgeable and very, very pleasant. My service adviser was Cliff. Hr was knowledgeable and very, very pleasant. More