Pure Honda Ferndale

Stopped in for a simple oil change. You thought I was buying the dealership with the service I got. Cliff went way out of his way to let me know how much he appreciated my business. You thought I was buying the dealership with the service I got. Cliff went way out of his way to let me know how much he appreciated my business. He came into the waiting room, sat down next to me, and went over his staff's evaluation of my vehicle. I couldn't ask for more. You convinced me Cliff. Ill be back. More

Always friendly. Cliff is first class in service department. Couldn’t ask for better. I appreciate him immensely. Thank you Cliff Pure Honda is like having a Dad. I a Cliff is first class in service department. Couldn’t ask for better. I appreciate him immensely. Thank you Cliff Pure Honda is like having a Dad. I am grateful. Thank you More

This dealership is wonderful! Everyone is so pleasant. Service department always gives me excellent service Cliff is my guy! I really appreciate them here. Everyone is so pleasant. Service department always gives me excellent service Cliff is my guy! I really appreciate them here. More

The people in the service department are very kind and genuine and you can tell they actually care about you and your car and don't sell you unnecessary repairs genuine and you can tell they actually care about you and your car and don't sell you unnecessary repairs More

Just want to say how nice it is to have service work done at Ferndale Honda. One always feels welcome when bringing one's car in and attendance to your needs is very prompt. Justin, Nicole and Cliff all cr at Ferndale Honda. One always feels welcome when bringing one's car in and attendance to your needs is very prompt. Justin, Nicole and Cliff all create an atmosphere where one feels welcome and you're not just another job to them. I've purchased two new cars over the past few years and the kudos I gave to the maintenence department can also be applied to sales. More

Happy with the experience i had at the Pure Honda service department. The service greeter was friendly and explained all of the work they were doing and the reasons behind the things they were recommending. department. The service greeter was friendly and explained all of the work they were doing and the reasons behind the things they were recommending. More

The online description misrepresented the trim level at #4. When we pointed out the lack of the advertised amenities, they claimed it was the VIN subscription service that made the error. They still held #4. When we pointed out the lack of the advertised amenities, they claimed it was the VIN subscription service that made the error. They still held to this when we pointed that the correct trim level #2 was hand printed on the FOB key tag (so someone on staff knew the correct trim). I rated this as a 3 because the price was still attractive, and we did purchase the car, but unfortunately it is what we have come to expect from car dealerships. More