Pundmann Ford

Quality Customer Service I made my first purchase at Pundmann Ford this weekend and from start to finish this was the best buying experience I have ever had. I am the type of I made my first purchase at Pundmann Ford this weekend and from start to finish this was the best buying experience I have ever had. I am the type of guy that hates buying vehicles because no matter how clear you are dealerships don't stick to your budget and argue with you about agreeing upon a price and always try to get you to spend more then you are willing. I hate bantering back and forth about a few hundred dollars and leaving a dealership having to compromise your financial standards if you want to get in the vehicle your looking to purchase. Well that was not my experience. Dare I say I had the best buying experience I've ever had. I had a great understanding sales man that was to the point and very helpful. I searched on line to find this vehicle, got a far trade offer, and before driving 2 1/2 hours to get this vehicle I was well informed on what to expect and what I was getting myself into. From start to finish our agreement never changed and the service I received was outstanding. I will definitely be interest in bringing my business back here! When you show up at a dealership you have no connection to and have never been to before, this is a rare experience. I made a great purchase on a pre-owned vehicle from Pundmann Ford. Hope this helps interested buyers. More

We live in Florida and found a 2005 Thunderbird on the internet. Will and Loren inspected the auto and emailed picture of the car from every angle to assure us it was in excellent condition. We flew to internet. Will and Loren inspected the auto and emailed picture of the car from every angle to assure us it was in excellent condition. We flew to Mo to pick up the car and the welcome and service that we received was beyond excellent. In the 52 years we have been married, Mike has purchased around 35 cars and this was by far the most pleasant of experiences. I only wish we lived close enough to use their services. More

I'm a repeat customer over a period of 20+ years. Have never had a bad experience with the sales staff during this time. On this most recent purchase, Eliot and his manager allowed me to take my tim Have never had a bad experience with the sales staff during this time. On this most recent purchase, Eliot and his manager allowed me to take my time, never pushing, and drive several sub-models of my chosen vehicle to assure that the end result was the correct car, appropriately equipped for me. Negotiations were without pressure with a sense of fairness expressed. The finance manager was efficient and friendly with delivery of the vehicle done without a hitch. All features and accessories were covered and I was encouraged to question anything not totally understood. Highly recommend this dealership. More

Every one was friendly, from the front door and threw out. They took the time to try and match me to the vehicle I had in mind,Gave plenty of time and space to fell conferrable with my choose. Never push out. They took the time to try and match me to the vehicle I had in mind,Gave plenty of time and space to fell conferrable with my choose. Never pushy or rushing me. They all felt like friends or family by the time I was ready to go forward with my purchase .Still at that time there was no rush or pushing of buying extra But very good at explaining all plains.They all worked hard to get me a price I was felling good about.All of this meant a lot to me.Being a single women this is always a scary or tough spot at first. But right away I had no nerviness. The team work there is Great. More

The salesman and service manager asked repeatedly "are you perfectly satisfied? Is there anything else we can do?". They seriously wanted me to have the best experience possible in owning my new ca "are you perfectly satisfied? Is there anything else we can do?". They seriously wanted me to have the best experience possible in owning my new car. More