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Pundmann Ford
St Charles, MO
148 Reviews
Pundmann Ford opened it's doors on April 25, 1925, in St. Charles on the corner of Jefferson and Second streets as one of the first automobile dealerships in the area. Pundmann endured the Great Depression, World War II and in 1951 moved to their second location at 1001 North Second Street.
In 1968 Pundmann Motor Co made its final move to 2727 West Clay to where it now sits today. Additionally, the dealership is still owned and operated by the Pundmann Family. Pundmann Motor Company's approach to business has always stayed the same, Pundmann People Care. It is because of this approach that our store has received national recognition for our excellence in customer service.
Pundmann Ford makes every effort to embody the true meaning of full service. Over the years, Pundmann Ford has made many strides to put itself in a position to offer customers the best service in town and that is why Pundmann is an area leader! Pundmann Ford would not have achieved such success if it were not for our amazing employees and loyal customers, THANK YOU.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 7:00 PM
Wednesday 9:00 AM - 7:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 9:00 AM - 7:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
Service
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 7:00 PM
Saturday Closed
Sunday Closed
Parts
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 7:00 PM
Saturday 8:00 AM - 12:00 PM
Sunday Closed
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Showing 148 reviews
October 28, 2020
Would not recommend them to my worse enemy. Purchased a new 2018 Escape from them. Had problems since purchasing the vehicle and still have problems now. Need to get service on my vehicles which is having new 2018 Escape from them. Had problems since purchasing the vehicle and still have problems now. Need to get service on my vehicles which is having problems. Went to another dealership in the area and was taken much better. It feels like the only care about selling cars. I would not recommend and will not go back there again for anything in the future. More
by ROSHAN
Employees Worked With
NA
December 15, 2019
Buyer beware! When you walk into a dealership and see add-ons on all the vehicles... Run the other direction! Of the dealers I have visited lately, this one was the least pleasant to deal with. add-ons on all the vehicles... Run the other direction! Of the dealers I have visited lately, this one was the least pleasant to deal with. More
by Centralmoguy
Employees Worked With
Michael
August 12, 2019
Work not done I purchased a used 2015 f350 platinum in which I asked all the fluids to be changed (front and rear differentials, oil, transmission). I was told that I purchased a used 2015 f350 platinum in which I asked all the fluids to be changed (front and rear differentials, oil, transmission). I was told that they would be changed before picking up the truck. I brought the truck home and decided to look things over only to find out that NONE of them were changed. After notifying pundmann ford the next day that they were not changed, the service manager offered me a $5 coupon...yes, a $5 coupon...what a slap in the face. Needless to say it cost me more than $500 to have them all changed. More
by Hunterman 123
Employees Worked With
Don
June 30, 2019
Excellent Sales Experience,Honest and Caring Dealership I am rating Pundmann Ford with 5 stars because of the flawless service in the Sales Department by Eliot Starr assisted by Tim Pundmann. Never had a I am rating Pundmann Ford with 5 stars because of the flawless service in the Sales Department by Eliot Starr assisted by Tim Pundmann. Never had a better buying experience in approximately 40 years of individual car purchases from any other dealer. Appreciate the honesty and transparency given along with extra effort and professionalism shown. My neighbor had referred me. I am now planning on servicing new vehicle at Pundmann Ford as well. Thanks very much ! More
by Gladnews
Employees Worked With
Eliot Starr , Tim Pundmann
June 04, 2019
The old bait-and-switch the first time I went there I talked to one guy he shows me this truck I was interested we negotiated I said let me think about it over the weekend I' the first time I went there I talked to one guy he shows me this truck I was interested we negotiated I said let me think about it over the weekend I'll buy it on Monday thought about it called up there salesman wasn't there talk to a different one put a deposit on the truck came to see the truck and test drive it one last time and they totally lie to my face and tell me the truck on the website is not to talk the guy show me it's like do you think that I don't have eyeballs the truck on the website was listed for 17 they were trying to sell me the same truck for 20 that I had already negotiated to buy for 15 they just lost a sale I went in there after work dress like a bum and that's how I was treated little did they know I make a lot of money I work very hard and I pay all of my bills More
by Elqaupo
Employees Worked With
Shawn
April 10, 2019
Easy purchase experience! Our purchase experience was easy with no pressure. Finalizing the paperwork went fast. We were on our way quickly to enjoy our Mustang convertible. Th Our purchase experience was easy with no pressure. Finalizing the paperwork went fast. We were on our way quickly to enjoy our Mustang convertible. Thanks, Brian Peters for all your help. More
by PatElm74
Employees Worked With
Brian Peters
February 27, 2019
Hard to Schedule - They don't want your business I needed a simple repair done and for them to take care of my safety recall, so I scheduled an appointment through their very helpful online schedulin I needed a simple repair done and for them to take care of my safety recall, so I scheduled an appointment through their very helpful online scheduling tool. They called me the next morning to verify the appointment, then told me they could fit me in......in 4 weeks!!! Doesn't seem possible that a business could do a repair on a vehicle but say they are available to do it in 4 weeks. Not helpful at all and I won't be using them in the future and will make sure all of my friends know of my experience. More
by Thisguy
Employees Worked With
Dave
February 07, 2019
Great car buying experience After finding what I was looking for online, texted a question and within a day Michael Pundmann answered with an additional picture of what I was int After finding what I was looking for online, texted a question and within a day Michael Pundmann answered with an additional picture of what I was interested in. Two days later, with Michael's and Eliot Starr's assistance, I drove my new vehicle home! More
by SJS
Employees Worked With
Michael Pundmann, Eliot Starr
February 06, 2019
Great purchase experience! I found the car online and since I live 3+ hours away Michael Pundmann answered a ton of questions by phone, email, and text. He was super friendly an I found the car online and since I live 3+ hours away Michael Pundmann answered a ton of questions by phone, email, and text. He was super friendly and helpful, no pressure, and took the time to show me how everything worked. Good deal and awesome experience all the way! More
by FordGirlMO
Employees Worked With
Michael Pundmann
