Pundmann Ford

I cannot say enough great things about Pundmann. They are EXTREMELY patient and informative with questions and the buying process. Very open and honest and will speak candidly regarding your decisions. are EXTREMELY patient and informative with questions and the buying process. Very open and honest and will speak candidly regarding your decisions. I worked with Michael and Derek and they were a great team! Highly recommend! More

Unacceptable experience with Warranty service on my 2018 F250 Superduty Diesel. Experience sounds exactly like a comment already on this site. Pundmann only has one diesel mechanic. They would not give me F250 Superduty Diesel. Experience sounds exactly like a comment already on this site. Pundmann only has one diesel mechanic. They would not give me an appointment. "First Come First Serve." They had my truck for almost 3 weeks, and every time I called, they added a week or more to the projected work. I gave up on them. Will not utilize or buy from Pundmann anymore. Have purchased several vehicles and had them provide service over 20+ years. They lost my business over this event. They do not have an appreciation for the cost to the consumer of not having their vehicle available for use, while it sits on their lot awaiting service. They did not offer a loaner vehicle, nor did they offer to set and appointment date for me, or put me in the que and call me within a couple of days when their mechanic could get to me. Totally unacceptable. More

I wanted several PM items performed on my 1997 F250 HD. It was going to amount to just under $1,000.00. No small item to me. I did not have an appointment, but when I spoke to a service writer on the phon It was going to amount to just under $1,000.00. No small item to me. I did not have an appointment, but when I spoke to a service writer on the phone, he assured me that if I dropped the truck off they would "work my truck in" Well, after two full weeks, they only performed one service. I paid for it and picked my truck up to take elsewhere for the remaining services. I guess it's good for Pundmann Ford that they are "busy," but when that well drys up, I will be one of the customers that they don't have. More

I have purchased a vehicle from Pundmann Ford previously so when it came time for a new car I did not hesitate to visit again. Wilbur Mozee is very knowledgeable and helpful and this time was no different. so when it came time for a new car I did not hesitate to visit again. Wilbur Mozee is very knowledgeable and helpful and this time was no different. He was very patient and there was no pressure at all. He made the process easy. I would highly recommend Pundmann Ford and especially Wilbur Mozee. Thanks Wil! More

Bought a used car yesterday. It was the first car I had bought from a dealer in 16 years and I wasn't looking forward to it. HOWEVER...... 1. Young Michael Howe could not have been more accommodating and bought from a dealer in 16 years and I wasn't looking forward to it. HOWEVER...... 1. Young Michael Howe could not have been more accommodating and friendly as our sales person. He kept me calm and pleased throughout the transaction. The sheaf of paperwork that followed was handled by Mike Becker. The legalities were more complicated than the purchase, but he explained carefully what we were signing and showed as some useful auto maintenance and protection options on the car. I won't mention that somehow I misplaced that sheaf of papers before I left the dealership and, not finding it, returned to Mike who printed up a whole new sheaf. He told me I would find that first one. Which I did (under a towel on the front seat of my car? WT_!!!???. How did it get under a towel? More

Dealing with you all in the service dept. has been a absolute nightmare. Worst experience I have ever had with a auto repair. Everyone BEWARE...... absolute nightmare. Worst experience I have ever had with a auto repair. Everyone BEWARE...... More

Once again I had a refreshing day,got to deal with Steve Pundmann & Lauren what a break of fresh air,makes me think about all the sad frustrating days I had in last few years with other dealers!Fun day buyi Pundmann & Lauren what a break of fresh air,makes me think about all the sad frustrating days I had in last few years with other dealers!Fun day buying at Pundmann Ford,thank you Pundmann awesome service!Got to talk few minutes with Mike Steve’s son seems like another excellent person! More

Had a great experience. Jeff Lenz is the best. Friendly, Had a great experience. Jeff Lenz is the best. Friendly, mannerly, went out of his way for us. No pressure either. The whole process only took 3 hou Had a great experience. Jeff Lenz is the best. Friendly, mannerly, went out of his way for us. No pressure either. The whole process only took 3 hours. More

We highly recommend Pundmann. Eliot in Sales and Mike in Finance are incredible. Very classy dealership. I wouldn’t hesitate to return for another car. Many thanks to all of you. Finance are incredible. Very classy dealership. I wouldn’t hesitate to return for another car. Many thanks to all of you. More