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Pundmann Ford
St Charles, MO
134 Reviews
undmann Ford opened it's doors on April 25, 1925, in St. Charles on the corner of Jefferson and Second streets as one of the first automobile dealerships in the area. Pundmann endured the Great Depression, World War II and in 1951 moved to their second location at 1001 North Second Street.
In 1968 Pundmann Motor Co made its final move to 2727 West Clay to where it now sits today. Additionally, the dealership is still owned and operated by the Pundmann Family. Pundmann Motor Company's approach to business has always stayed the same, Pundmann People Care. It is because of this approach that our store has received national recognition for our excellence in customer service.
Pundmann Ford makes every effort to embody the true meaning of full service. Over the years, Pundmann Ford has made many strides to put itself in a position to offer customers the best service in town and that is why Pundmann is an area leader! Pundmann Ford would not have achieved such success if it were not for our amazing employees and loyal customers, THANK YOU.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 7:00 PM
Wednesday 9:00 AM - 7:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 9:00 AM - 7:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
Service
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 7:00 PM
Saturday Closed
Sunday Closed
Parts
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 7:00 PM
Saturday 8:00 AM - 12:00 PM
Sunday Closed
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Showing 134 reviews
October 18, 2024
We purchased our new 2025 Ford Explorer ST-Line from Jack Schellenger, our salesman at Pundmann Ford in St. Charles, Missouri late in the afternoon on October 3, 2024. After driving 6 miles to a Costco Ware Schellenger, our salesman at Pundmann Ford in St. Charles, Missouri late in the afternoon on October 3, 2024. After driving 6 miles to a Costco Warehouse, our new car died as soon as we parked it on the Costco parking lot. I called Jack and he and Tim Pundmann, the General Sales Manager for Pundmann Ford, came over to help. It was after hours for their dealership by then. They tried to work on it but to no avail. Tim gave us Jack’s 2025 Ford Explorer ST-Line car to use to drive our 2-hour trip home. We chose to stay close at our daughter’s home in St. Charles instead. Tim called an Uber to take Jack home and stayed there with our car until the tow truck he called arrived. All of the electronics on our new car had quit working so the doors couldn’t be locked and the passenger window was down and wouldn’t go up. Tim waited with our car at least 1-1/2 hours until the tow truck came to haul it to his dealership so they could put it inside for the night. Jack called me the next morning around 9:30 am to let me know they had repaired it and we could pick it up around 11:00 am. We did and it has ran great since then. We didn’t expect the high level of personal service provided to us by Jack Schellenger and Tim Pundmann. They definitely went over and above to help us and get us back on our way home. I will definitely go to them for our next new car purchase and have let all of our friends know about their over and above attitude and service. Rick E Cape Girardeau, MO More
by Rick
Employees Worked With
Tim Pundmann and Jack Schellenger
October 15, 2024
I'm having warranty issues with the sound system in my band new $80,000 truck. Took it to one dealer and they kept blaming Ford engineering for taking to long. I take it Pundmann as per the Ford claims de band new $80,000 truck. Took it to one dealer and they kept blaming Ford engineering for taking to long. I take it Pundmann as per the Ford claims department. They have no clue how to fix it. They tell me to bring it up for two weeks because they need to take apart the whole truck and trace all the wires etc. I show up over a week later to get something out of my truck fully expecting the truck to be inside the shop taken apart being worked on. They handed me my keys and said it was in the lot. I go out to my truck and it has a nice layer of dust all over it like it hasn't moved since I dropped it off. Been dealing with this for 7 months. Zero sound system with no resolution. More
by Caleb Hunter
Employees Worked With
Not sure the advisors name
October 10, 2024
They will tell you what you want to hear to get you to buy a vehicle then you take it to another dealership and the warranty won't stand behind it buy a vehicle then you take it to another dealership and the warranty won't stand behind it More
by circlebs1234
Employees Worked With
Will
September 27, 2024
I’ve been dealing with Pundmann Ford for years. They’ve always provided professional, courteous service and made purchasing a new vehicle a pleasant experience. Steve Pundmann has a heart of gold They’ve always provided professional, courteous service and made purchasing a new vehicle a pleasant experience. Steve Pundmann has a heart of gold and does his very best to make sure Pundmann customers are happy and satisfied. I recently purchased a new vehicle and Mike Haggenhoff was my salesperson. I was very pleased with Mikes knowledge of the vehicles I inquired about and how he went the extra yard to make sure I was satisfied with the purchase I made. They just don’t sell you a vehicle and kick you out the door. Pundmann Ford establishes a bond with their customers and builds relationships that last for years. That’s why I continue to trust Pundman Ford. More
by Mtxchmp
Employees Worked With
Mike Haggenhoff
September 20, 2024
This family owned dealership is great! I went in knowing the exact car I wanted and they took the time to show me every aspect of it without any pressure.Then they worked on the deal for f I went in knowing the exact car I wanted and they took the time to show me every aspect of it without any pressure.Then they worked on the deal for for me and I drove away in my new car on the same day.Very friendly and efficient service. More
by angiecook569
Employees Worked With
Kevin and Mike
September 15, 2024
Great salesperson ,good experience, third time buying a vehicle from pundman, wait time for financing was too long even though our credit rating is excellent. vehicle from pundman, wait time for financing was too long even though our credit rating is excellent. More
by tjlee.jl97
Employees Worked With
Mike Gober
