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Pugmire Lincoln - Service Center

Marietta, GA

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46 Reviews

46 Reviews of Pugmire Lincoln - Service Center

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January 25, 2021

Stephen and Bob always go above and beyond the mark to take care of their customers. I highly recommend Pugmire Lincoln for all your service needs. Keep up the GREAT WORK !! More

by cstines66
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Stephen and Bob
Jan 28, 2021 -

Pugmire Lincoln responded

We can’t thank you enough for writing this awesome review for our dealership! It was a pleasure to help you, and we look forward to doing so again. Chris Stines, (770) 952-2261

August 14, 2020

Service Department Rocks! I was able to get my Lincoln MKZ maintenance (and loaner) in a timely fashion. My car was returned to me cleaner than when I dropped it off. Love th More

by Terry
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Dave and Chris and cleaning Team
Aug 19, 2020 -

Pugmire Lincoln responded

Hello Terry! It is great to hear about your recent service experience. I will certainly pass on your feedback to our staff as they will be happy to hear it! We look forward to working with you again in the future! Sincerely, Greg Arrignton – GSM

August 09, 2020

Great Job Great people to work with. Good customer service, I can always depend on them to be up front with me. I`been with this dealership 44 years and bo More

by etstyls
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Stephen Govan
Aug 12, 2020 -

Pugmire Lincoln responded

Thank you so much for your feedback as well as your loyalty. We appreciate building long term customer relationships and we truly value your business. Sincerely, Greg Arrignton – GSM

May 22, 2020

Worst place I have ever been to. Took my vehicle to Pugmire with transmission problems. After 3 times they still couldnt fix it. Took my vehicle to Billy Howell in Cummings and they found the problem i More

by brianannette
Recommend Dealer
No
Employees Worked With
Steven
May 25, 2020 -

Pugmire Lincoln responded

Brian, thank you for alerting us of this issue as our top priority is delivering 100% customer satisfaction. I would really appreciate the chance to speak with you regarding this matter so we might work toward a resolution. Please contact me at your earliest convenience. Sincerely, Greg Arrignton – GSM

April 02, 2020

Great Customer Service Great service and knowledgeable techs. Mr. Lacey Heard kept me informed about my vehicle and when it would be ready. There was a issue with my tires a More

by L. Parker
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Lacey Heard
Apr 09, 2020 -

Pugmire Lincoln responded

Thank you so much for this fantastic review. We appreciate you taking the time to share your experience and for allowing us to show you how we handle guests at our dealership. If you should have any questions please don’t hesitate to reach out. Otherwise we wish you miles of happy driving. Sincerely, Greg Arrignton – GSM

March 13, 2020

THANK YOU Pugmire & THANK YOU to Lacey in the Service Dept Lacey was outstanding. I have been with BMW, Ford (Hennesey was terrible), & most recently Chevrolet. Every time I visit a dealership for service th More

by JimDavis
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Lacey
Mar 18, 2020 -

Pugmire Lincoln responded

Thank you for reaching out! Reviews like these mean the world to us here at our dealership and I will be sure to relay to the team. Take care and have a great day. Sincerely, Greg Arrignton – GSM

March 12, 2020

Service Advisors were very good and knowledgeable of my car. He offer to bring my car back to me which I never knew I had that service. The loaner car was ready when I arrived did not have to wait around a More

by Sam
Recommend Dealer
Yes
Employees Worked With
Lackey Heard
Mar 18, 2020 -

Pugmire Lincoln responded

We’re delighted to hear of your positive experience at our dealership! We always strive to provide the utmost in customer service and quality, and it makes us happy to know that you feel you experienced these values first hand. We hope you continue to choose us for all of your future automotive needs, and we hope to see you again soon. Until next time, have a great day! Sincerely, Greg Arrignton – GSM

January 17, 2020

Always a 5-star experience here. Great service and knowledgeable techs at cost-effective rates. Always keeps me informed and my truck is ready when they said it would be. More

by Ray
Recommend Dealer
Yes
Employees Worked With
Pat, Bob
Feb 10, 2020 -

Pugmire Lincoln responded

Thank you so much for your kind words! It was our pleasure to take care of you. Sincerely, Greg Arrignton – GSM

January 15, 2020

This is the worst place for service in the state of Georgia! I went 3 times and every visit the car was kept twice as long as estimated. They do very poor work and the service reps are so rude and unpr More

by Charles
Recommend Dealer
No
Employees Worked With
Steve-Service Advisor
Jan 16, 2020 -

Pugmire Lincoln responded

Charles, thank you for sharing this feedback. Our goal here at Pugmire Lincoln of Marietta is to make sure every customer drives off our lot with a positive experience. I would love the opportunity to speak with you regarding this matter. Please contact me at your earliest convenience. Sincerely, Greg Arrignton – GSM

December 24, 2019

The waiting area is very nice, Pugmire people are friendly as they walk through to the showroom. Bob H. is always friendly and ensures your car has what it Needs and nothing additional that may not b More

by tracey.earley
Recommend Dealer
Yes
Employees Worked With
Bob Heinze
Jan 08, 2020 -

Pugmire Lincoln responded

We are truly dedicated to providing quality customer service in all areas of our dealership. Thank you for taking the time to notice those efforts and for leaving such an awesome review! Sincerely, Greg Arrignton – GSM

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