Pugmire Lincoln - Service Center
Marietta, GA

46 Reviews of Pugmire Lincoln - Service Center
Stephen and Bob always go above and beyond the mark to take care of their customers. I highly recommend Pugmire Lincoln for all your service needs. Keep up the GREAT WORK !! take care of their customers. I highly recommend Pugmire Lincoln for all your service needs. Keep up the GREAT WORK !! More
Service Department Rocks! I was able to get my Lincoln MKZ maintenance (and loaner) in a timely fashion. My car was returned to me cleaner than when I dropped it off. Love th I was able to get my Lincoln MKZ maintenance (and loaner) in a timely fashion. My car was returned to me cleaner than when I dropped it off. Love the Pugmire Dealer! More
Great Job Great people to work with. Good customer service, I can always depend on them to be up front with me. I`been with this dealership 44 years and bo Great people to work with. Good customer service, I can always depend on them to be up front with me. I`been with this dealership 44 years and bought several cars and can`t say enough about the friendly and caring staff. More
Worst place I have ever been to. Took my vehicle to Pugmire with transmission problems. After 3 times they still couldnt fix it. Took my vehicle to Billy Howell in Cummings and they found the problem i Pugmire with transmission problems. After 3 times they still couldnt fix it. Took my vehicle to Billy Howell in Cummings and they found the problem immediately. More
Great Customer Service Great service and knowledgeable techs. Mr. Lacey Heard kept me informed about my vehicle and when it would be ready. There was a issue with my tires a Great service and knowledgeable techs. Mr. Lacey Heard kept me informed about my vehicle and when it would be ready. There was a issue with my tires and it was taken care of immediately. The waiting area is very clean and comfortable and they offer you free coffee and/or water. More
THANK YOU Pugmire & THANK YOU to Lacey in the Service Dept Lacey was outstanding. I have been with BMW, Ford (Hennesey was terrible), & most recently Chevrolet. Every time I visit a dealership for service th Lacey was outstanding. I have been with BMW, Ford (Hennesey was terrible), & most recently Chevrolet. Every time I visit a dealership for service they make me out to be an xxx because they never want to help and I’m always just a number. Lacey and Pugmire turned my perception around for dealerships. I have a new dealer for life. THANK YOU Lacey and thank you Pugmire for being so personal, caring, and loyal to your guest. My experience speaks volumes for how this place is managed and I will ONLY be back to Pugmire in the future! More
Service Advisors were very good and knowledgeable of my car. He offer to bring my car back to me which I never knew I had that service. The loaner car was ready when I arrived did not have to wait around a car. He offer to bring my car back to me which I never knew I had that service. The loaner car was ready when I arrived did not have to wait around and that was great because I left work to carry car and had to get back fast More
Always a 5-star experience here. Great service and knowledgeable techs at cost-effective rates. Always keeps me informed and my truck is ready when they said it would be. knowledgeable techs at cost-effective rates. Always keeps me informed and my truck is ready when they said it would be. More
This is the worst place for service in the state of Georgia! I went 3 times and every visit the car was kept twice as long as estimated. They do very poor work and the service reps are so rude and unpr Georgia! I went 3 times and every visit the car was kept twice as long as estimated. They do very poor work and the service reps are so rude and unprofessional. The same people are never there 2 times in a row-huge turnover. Try Nalley Ford, Autonation Ford. Anywhere but Pugmire! More
The waiting area is very nice, Pugmire people are friendly as they walk through to the showroom. Bob H. is always friendly and ensures your car has what it Needs and nothing additional that may not b friendly as they walk through to the showroom. Bob H. is always friendly and ensures your car has what it Needs and nothing additional that may not be required. Oh and complimentary water is awesome. More