Pugmire Lincoln

Thanx for the great and prompt service. Prompt and courteous service. PUGMIRE takes SERVICE seriously making me a repeat customer. The service department always returns a clean vehicle. Prompt and courteous service. PUGMIRE takes SERVICE seriously making me a repeat customer. The service department always returns a clean vehicle. This is very much apprecuated. More

Great experience Keane was fabulous to work with. He was very attentive to all our needs as this was a long distance transaction. I'd do business with him again Keane was fabulous to work with. He was very attentive to all our needs as this was a long distance transaction. I'd do business with him again More

Keane is great! This was a great dealership to work with. Keane was very helpful and worked with me to get meet my needs. He was also very patient and taught me eve This was a great dealership to work with. Keane was very helpful and worked with me to get meet my needs. He was also very patient and taught me everything about my new car. More

Very good I was offered an opportunity to test drive the vehicle but I didn't! If I had to purchase another vehicle I will test drive it first. That was my majo I was offered an opportunity to test drive the vehicle but I didn't! If I had to purchase another vehicle I will test drive it first. That was my major complaint.. I also thought I was purcha single the vehicle with Lincoln financing. I later found out that I was financing with another company. More

EASY TO WORK WITH & FAIR From the follow-up phone calls once I expressed interest in leasing a Lincoln, to signing the lease... it was a seamless, low-pressure experience. From the follow-up phone calls once I expressed interest in leasing a Lincoln, to signing the lease... it was a seamless, low-pressure experience. More

Exceptional Car Buying Experience I had the pleasure of working with "Nick" in a recent car purchase and he was outstanding (not a fan of car sales people) so was pleasantly surprised I had the pleasure of working with "Nick" in a recent car purchase and he was outstanding (not a fan of car sales people) so was pleasantly surprised at the no hassle approach. Also, I found the Nick was interested in listening to my needs/desires versus trying to up sale or influence a decision. More

Excellent customer service I would like to thank Ms. Helen, Mr.Carl, Mr. Greg and Ms. Taylor for showing Tim and I an awesome car buying experience. They were all very nice and I would like to thank Ms. Helen, Mr.Carl, Mr. Greg and Ms. Taylor for showing Tim and I an awesome car buying experience. They were all very nice and friendly from beginning to end. A special thanks to Ms. Helen for having so much patience with me. The Pugmire team is #1 and I will recommend them to anyone anytime! More

Awful experience; No care for customers Buying a truck from Pugmire Lincoln has turned into one of the worst experiences of my life. This was the first vehicle I have ever purchased and will Buying a truck from Pugmire Lincoln has turned into one of the worst experiences of my life. This was the first vehicle I have ever purchased and will always leave a bitter taste in my mouth. I came to Pugmire to drive a used pickup that was well priced and appeared in great condition. I asked if I could test drive the vehicle and take it to my mechanic to have it looked at, they said I could drive it a little but not take it to a mechanic because "they had too many people coming to look at it that day" (high pressure sales and not allowing to take a used vehicle to mechanics = 0 stars). After test driving the vehicle and looking it over, my wife and I decided to buy it. 6-7 hours later, after they refuse to come off the price and try to add on an illegal dealer fee on top of the internet listed sales price the truck was mine. In less than 35 days (before I even made a payment) the transmission went out and needed to be replaced, this should never happen on a 60k mile well maintained truck. I had several conversations with the used sales manager who agreed to lower the price of fixing the transmission from 3400 to 2800. Every other shop I got a quote from started at 2800, basically I feel like they jacked the price to 3400 to make me feel like they were coming down in price. All in all very shady and terrible experience. TLDR: bought truck, had to pay 2860 to replace transmission before I made a payment on truck. Buy warranty or don't buy from somewhere that doesn't stand behind their vehicles. Don't let dealers add a dealer fee to the internet sales price of a vehicle. Always take vehicle to mechanic and don't trust anything car sales people say. More

Excellent, timely and a great deal for our MKC. The deal made with Pugmire was the best offer we had after two other dealers tried but couldn't even come close. Carl Moryc and the rest of the Pugmi The deal made with Pugmire was the best offer we had after two other dealers tried but couldn't even come close. Carl Moryc and the rest of the Pugmire staff made the deal remarkably short, they even stayed open after closing hours to finish everything. Kudos for the Pugmire team.l More

Ron Sitz, Internet Manager Fabulous! Ron made my buying experience an absolute pleasure. I highly recommend him, informative but not aggressive. He is also knowledgeable of his produce an Ron made my buying experience an absolute pleasure. I highly recommend him, informative but not aggressive. He is also knowledgeable of his produce and financing. More