Pugmire Lincoln
Marietta, GA
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The Purchasing Experience The people were courteous and professional. The showroom was well maintained. There was no pressure to buy anything. I chose the vehicle I wanted and The people were courteous and professional. The showroom was well maintained. There was no pressure to buy anything. I chose the vehicle I wanted and they helped make it happen. More
The best place to bring my Lincoln in for service. The service manager Bob Heinze went way beyond quality service - to 5 star or 10 star service by helping me get my vehicle scheduled in for service an The service manager Bob Heinze went way beyond quality service - to 5 star or 10 star service by helping me get my vehicle scheduled in for service and to have some minor issues checked out. Bob stayed in contact with me through the entire process and he was genuinely concerned about my questions and my satisfaction to the work being done on my car. This type of service and attention to detail is why I drive 50 plus miles to Pugmire to have my Lincoln MKZ serviced at Pugmire. More
Friendly Service The staff at Pugmire are always friendly. The service advisor, Ruby, listened to my needs and even applied an on going coupon for my routine oil chan The staff at Pugmire are always friendly. The service advisor, Ruby, listened to my needs and even applied an on going coupon for my routine oil change service. More
MKS Ride I'm treated well from the time they answer the phone until my car is taken into service. The waiting room is very nice with a wide selection reading I'm treated well from the time they answer the phone until my car is taken into service. The waiting room is very nice with a wide selection reading material, tv and computer docket in station. Also, for much more complicated work they give you a ride home and pick you up. A great outfit to buy from and service your ride. More
Great customer service The staff at Pugmire are always friendly and courteous. I own a Ford but prefer Pugmire Lincoln to every Ford dealership in the county. You will enjoy The staff at Pugmire are always friendly and courteous. I own a Ford but prefer Pugmire Lincoln to every Ford dealership in the county. You will enjoy the experience you get from this team of professionals. More
Best dealer experience! From the time I called and first drove into the dealership I was immediately pust at ease, greeted warmly with a smile, handshake and a cold water. He From the time I called and first drove into the dealership I was immediately pust at ease, greeted warmly with a smile, handshake and a cold water. Helen directed me to Sammy who was just as warm, professional and helpful with my test drive and lease decision. Dave completed the lease paperwork in a cordial and timely manner and Sammy introduced me to Rodney in the service department who was also a professional who greeted us with a smile, handshake and answered any questions. All in all the best experience with a dealership that I believe we have ever had!! Love our new Lincoln MKX!! More
Outstanding SUV and Outstanding Dealership I ordered my first Lincoln product and chose Pugmire Lincoln as my dealership based on their excellent reputation in the greater Atlanta area. This I ordered my first Lincoln product and chose Pugmire Lincoln as my dealership based on their excellent reputation in the greater Atlanta area. This week they delivered to me my new 2018 Lincoln Navigator Reserve. After buying some seven or eight Ford Expeditions in a row from a large national dealership chain, I have made the jump over to Lincoln and over to a smaller dealership with a great group of professionals working there ranging from new car sales to maintenance to dealership management. My experience to date has been outstanding and Pugmire's staff is extremely customer oriented. Lincoln is a flagship brand and Pugmire Lincoln is part of Lincoln being first. More
Sales and Service With Excellence As soon as my husband Marty drove up to the Pugmire Lincoln Marietta dealership, he was welcomed by Mr Sammy Davis who was very pleasant and personabl As soon as my husband Marty drove up to the Pugmire Lincoln Marietta dealership, he was welcomed by Mr Sammy Davis who was very pleasant and personable, ready to assist in any way. Marty was pressed for time to be back to work. Sammy showed him the type SUVs available in a timely manner and he was given brochures and other informaton important to us at that time. When I came to visit the dealership myself, Sammy was always respectful, polite. The atmosphere was great which means a lot to us, and the whole team was so courteous and accommodating. Sammy was very knowledgable of the functions, features and options which was great help before reading the brochures and going online. We received excellent customer service from Sammy Davis, who kept in touch with both of us by phone as we requested, setting up our test drive at our convenience and keeping us informed. Also, David who assisted us with the financial part for signing, explained things very well so that I could understand all the financial details and made me comfortable and feel more secure about doing business with Pugmire Lincoln Marietta. David was helpful in getting our monthly payment where we needed it to be. I will recommend anyone to this dealership. Much thanks to Sammy Davis for an excellent job done and our excellent experience. More
Excellent service i received excellent service. I am very happy with the repairs and the car runs perfectly. I had a very pleasant experience having my car serviced. i received excellent service. I am very happy with the repairs and the car runs perfectly. I had a very pleasant experience having my car serviced. More
Great Service Zach was very professional. I came in for front brake pads but Zach explained to me why I needed a new rotor on the driver's side. He also answered th Zach was very professional. I came in for front brake pads but Zach explained to me why I needed a new rotor on the driver's side. He also answered the additional questions I had about my Navigator. His service was excellent. More