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Puente Hills Subaru

City of Industry, CA

4.2
68 Reviews

17801 E Gale Ave

City of Industry, CA

91748

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Showing 68 reviews

October 17, 2023

If you are going to get any Subaru, DO NOT GO TO THIS PLACE. Total Scammers! include sales person, Floor Manager, and General Manager. These scammers lure their customers with proposal signed by their ma More

by chanswer
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
Carlos Cerna
October 04, 2023

Excellent customer service. Friendly and knowledgeable sale team. Prompt response and right amount of email communications and follow up. More

by vincci
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Kiel Caal
September 09, 2023

Excellent service. Knowledgeable staff. Clearly described the differences between models and helped to determine best car for me. Outstanding service. Highly recommen More

by Mary M
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
George Lin, Dwayne Neill
May 03, 2023

Bought my first car here and was so glad I did. My dealer was amazing and answered all the questions I had, the entire staff was excellent welcoming and more than accommodating for my experience. W More

by Sierra
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Emyshel Martinez
April 26, 2023

Cesar and Ethan were/are FANTASTIC. Had a little trouble getting the accessories that were supposed to be on my new 2023 Legacy, but the General Manager was nice enough to make some de More

by Randall Orme
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Ethan is the Internet MANAGER, so how come I don't see his name on your Internet list. He's the best.
April 10, 2023

SERVICE COMPLETED IN GOOD AMOUNT OF TIME VERY HAPPY WITH THE OUTCOME WILL GLADLY TAKE MY WRX THERE AGAIN IF NEEDED More

by lozano
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mark Alvarado
March 17, 2023

Scammers! Is been 8 wks and still waiting for a refund check!! Avoid making business with this dealership!! More

by Elpollops03
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
Alex Sandoval
December 27, 2022

We bought a 2023 Sabaru Crosstreck from Jose Murillo (salesman). We were so impressed with his professionalism, and low-key, non-stressful approach. I am also very impressed with my Crosstreck- the sa More

by fhrazo21
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jose Murillo
December 21, 2022

Good ambience and very helpful staff and most of all getting a best deal i’m very happy with my new Ascent. More

by reyboni
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jon Ross
August 06, 2022

I made an appointment for an oil change and after my service was completed I was called three times asking if I wanted to reschedule my appointment, because I didn't show up. Second issue the technici More

by jacqdavila
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Isabella Robledo
Aug 06, 2022 -

jacqdavila responded

I hope my second experience will be good!

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