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Puente Hills Nissan - Service Center

City of Industry, CA

4.9
130 Reviews

130 Reviews of Puente Hills Nissan - Service Center

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February 17, 2022

Miss Adriana was able to help us out in our service she provided excellent information towards our vehicle. We only came in for basic service we actually got our entire car fixed and up to date with all th More

by felixl43
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Adriana Macas
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 18, 2022 -

Puente Hills Nissan responded

Felixl43, we are so happy to read such a great review about Hgreg Nissan Puente Hills! If you have any further questions, please give us a call. We're always happy to help!

January 13, 2022

Stepahnie in the service was so nice. I had problems with my car but needed another car to move around and she helped me. She put me on the waitlist to get another car while mine was fix. When I went Matt di More

by Jakee139
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Stephanie Nevarez, Matthew Milano
Jan 19, 2022 -

Puente Hills Nissan responded

Jakee139, we're happy you found our staff to be so supportive during your experience here at Hgreg Nissan Puente Hills. Please don't hesitate to reach out if there's anything additional we can do for you.

December 31, 2021

Serviced my car here and they had the cheapest oil change offer, couldn't pass up the opportunity when stephanie called to remind me of my service. More

by Leonlion
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Ying Leong
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Stephanie Nevarez
Jan 19, 2022 -

Puente Hills Nissan responded

Leonlion, we are glad we could help! We do hope we can be of assistance in the future. Take care!

December 28, 2021

Very good service from Stephanie in the service department. My car had to stay for a few days and she was able to help me get rental and was professional and friendly. I recommend you bring your ca More

by W892291
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Stephanie Nevarez
Dec 31, 2021 -

Puente Hills Nissan responded

Hi W892291, thank you so much for your positive comments about Hgreg Nissan Puente Hills! If you have any further questions, please give us a call. We're always happy to help!

June 01, 2021

Service personnel was good. Problem has been proper repair/resolution of transmission problem Taking car in again for same problem for a third time. T More

by N0
Recommend Dealer
Yes
Employees Worked With
Yanet Avalos
Jun 02, 2021 -

Puente Hills Nissan responded

N0, we really appreciate your positive review! If you're ever in need of more help, please let us know!

May 04, 2021

Puente Hills Nissan Service Center has a comfortable waiting area, with good WiFi. I was able to get work done during the 3 hours I waited for my car to get mud guard clips. More

by JIHCHIANG
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mayra Diaz
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 10, 2021 -

Puente Hills Nissan responded

Jihchiang, we're so glad that we were able to go above and beyond your expectations! If you have any further questions, please give us a call. We're always happy to help!

May 04, 2021

New change I noticed excellent customer service from Renea.great job I did not get my sun visor out of stock way over priced. Thank you More

by SNZU5
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Renae Franco
May 10, 2021 -

Puente Hills Nissan responded

Snzu5, thank you for sharing your positive experience! We always strive to provide top quality service to every guest, and are pleased to hear that you enjoyed your experience here at Hgreg Nissan Puente Hills!

May 03, 2021

I very disappointed that this Nissan corporation with prestige did its to me I believe they do it to some customers when I returned home I checked underneath my car my suspension was the true they never More

by mrocha3
Customer Service
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Mayra Diaz
1.0
This rating includes all reviews, with more weight given to recent reviews.
May 10, 2021 -

Puente Hills Nissan responded

We appreciate all reviews, and appreciate you giving us the chance to improve by providing us with this feedback. We would like to work towards a resolution, so if you are willing, please reach out to us at (626) 626-2600 to discuss this further.

April 29, 2021

People are friendly and helpful, I also asked part department for some prices and they were quick to get them for me. They printed out the part # and price. More

by ELCID59AL
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Langtry Radigan
May 10, 2021 -

Puente Hills Nissan responded

Hi Elcid59al, thank you for taking the time to leave a review for us at Hgreg Nissan Puente Hills. We're happy we could meet your expectations! If you have any further questions, please give us a call. We're always happy to help!

April 27, 2021

Transmission went out, and they did immaculate work. Service tech Tiffany was on top of it and kept me in the loop the whole time! More

by B.MARENTES
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Tiffany Baker
Apr 28, 2021 -

Puente Hills Nissan responded

Hi B.marentes, thank you for taking the time to leave a review for us at Puente Hills Nissan. We're happy we could meet your expectations! If you have any further questions, please give us a call. We're always happy to help!

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