Puente Hills Nissan

Jose Lopez: - very accommodating; even if he is new in Jose Lopez: - very accommodating; even if he is new in his job (4months) he knows what he is telling us. - honest; he was honest enough to tell us Jose Lopez: - very accommodating; even if he is new in his job (4months) he knows what he is telling us. - honest; he was honest enough to tell us that he does not completely know the entire specs of cars, but he is willing to provide all information he knows through his supervisor's assistance as well. - very considerate on what we want; he does not commit until he knows there is anything available and would not compromise Nissan company as well as his supervisor. - excellent service; upon seeking answers from which car to buy, Jose made sure to make us feel that we are great customers; he made sure that before we leave, he informed us about the SOP's from the service center, the people whom we can talk to, which door to enter if there are no service crew around and how we can go about the Nissan service area. More

They took advantage of my 86 yr old mother by misleading her in the sales dept. I was interested in a used truck they had. My credit had some issues so my mom agreed to purchase it for me. The sales manager her in the sales dept. I was interested in a used truck they had. My credit had some issues so my mom agreed to purchase it for me. The sales manager said he could get her into a new truck for the same payment as the used one i wanted. She was a very trusting person & took him for his word. They showed us a truck that had no extras on it, which was nothing like the used one I wanted. There was no negotiating on the price. When asked if they something else we were told no that was the last one they had. We had to wait almost 2 hrs for the paperwork to be ready & than it was rushed through, nothing explained, she was told to sign in 10 places marked by an x. When we got a chance to look at everything on the contract, we were extremely angry. Not only did they charge full price on the truck but they also added on $8000.00 worth of maintenance & service agreements plus insurance policies. We tried to get them removed & were informed she signed the contract & it is a done deal. They lied to her & misled her to the extreme. These people can not be trusted at all if they would do this to an 86 yr old lady. They should have offered all the good deals they implied. But than they wouldn't be a car dealer & they wouldn't be car salesman. We would like what they promised by them redoing the contract, but they could not afford to buy the truck back at the price they charged her. More

My personal experience was better than I expected. Today was my first day taking my car in for a tune up at Puente Hills Nissan, as I parked my car before I even walked out of my car there was someone assis was my first day taking my car in for a tune up at Puente Hills Nissan, as I parked my car before I even walked out of my car there was someone assisting me. I told them what I needed and why I was there, they told me exactly where to go and what to do. As I made my way over to the service department a young man named Jordan L. Tavella helped me right away. He knew what he was talking about, and he did not beat around the bush about anything. He told me exactly what I needed and what was going to be done with my car. Lets just say everything was done in less than an hour. During that time, I was in the lounge watching T.V and eating pop corn, and before I knew it my car was ready to go. Overall, my experience went perfect, smooth, and easy just the way it should be. Thank you Puente Hills Nissan! More

This place was awsome, i came in to get my vehicle serviced and was in and out in no time i was very pleased with the price and amazed at how helpful theyre service team was. im going to recommend thi serviced and was in and out in no time i was very pleased with the price and amazed at how helpful theyre service team was. im going to recommend this place to all my friends and family, Jesse Martinez was great. More

I took my vehicle in for service and I was very pleased with the overall experience. Everyone was very friendly and helpful. I recieved my vehicle back in a relatively short time and the workmanship was with the overall experience. Everyone was very friendly and helpful. I recieved my vehicle back in a relatively short time and the workmanship was terrific. I haven't had any issues with my car since. Keep up the good work. More

Had my Altima serviced here for the first time. Service department was clean and friendly. I will be coming back for future services and recommend this place to anyone. department was clean and friendly. I will be coming back for future services and recommend this place to anyone. More

I am a Nissan loyal customer and have driven nothing but Nissan cars. The guys mentioned above are great asset to your dealership, they have given me superb services evrytime I come in. Thank those guys ag Nissan cars. The guys mentioned above are great asset to your dealership, they have given me superb services evrytime I come in. Thank those guys again for me. Thanks More

My vehicle was in for a safety recall, all staff were polite, friendly and efficient. They gave my truck a 27 point check over and were not pushy to get further work. All in all it was a pleasant experie polite, friendly and efficient. They gave my truck a 27 point check over and were not pushy to get further work. All in all it was a pleasant experience that encourages me to go back there and I do like the Nissan product. More

As soon as I walked in I was greeted very quickly. The staff made me feel very comfortable and was ready to answer any questions that I had. My reason for coming in was to get my Frontier serviced. I was staff made me feel very comfortable and was ready to answer any questions that I had. My reason for coming in was to get my Frontier serviced. I was in and out in no time, and my overall experience was very pleasant. I would recommend this dealership to anyone for all services. Im confident that they will do a great job in the future and I will be going back again. More

All the employees I delt with were friendly and very helpful. Manager went out of his way to make sure I was happy with the service on my Murano. Will continue to get my car serviced at Puente Hills! P helpful. Manager went out of his way to make sure I was happy with the service on my Murano. Will continue to get my car serviced at Puente Hills! Prices were not expensive. More