Puente Hills Nissan

I was told to pay $165 for diagnostic for my car having trouble pumping gas which I was ok. They were not able to find out the issue the same day and asked me to leave my car over the weekend which I was trouble pumping gas which I was ok. They were not able to find out the issue the same day and asked me to leave my car over the weekend which I was ok too. I left my car Friday. They called me the following Monday. They still couldn't find out the issue and asked me to pay an additional $495 for the extra time they would spend. The service desk lady was not helpful at all. She refused to check the extended warranty and told me she already knew it was not covered. She did not tell me the $165 had a diagnostic time limit. Instead of apologising taking too long over the weekend and still couldn't find out the problem, she told me I had to pay more for extra time to find out my car's problem. I lost confidence on their technician. I left the dealership angrily. For sure, I will not go back. More

Great service! Renee was helpful and professional. My experience was positive and it was done rather quickly and stress free. Thank you again I will definitely be coming back for my next service experience was positive and it was done rather quickly and stress free. Thank you again I will definitely be coming back for my next service More

I went in for an oil change and left with 2 warning lights. I'm done going there. Call me for more details. Thank you lights. I'm done going there. Call me for more details. Thank you More

Good service advisor but bad results. Took my car for transmission problem but fixed something else. I wasted $800 and my car is undrivable now. transmission problem but fixed something else. I wasted $800 and my car is undrivable now. More

Prices could be better..As well as the time it takes for service..Also should provide more coupons for service..Overall an ok experience at Puente Hills.. zzz as vCard service..Also should provide more coupons for service..Overall an ok experience at Puente Hills.. zzz as vCard More

This dealership was amazing and would definitely go back! They replaced all the parts I needed and they finished the work faster then expected I'll be coming back They replaced all the parts I needed and they finished the work faster then expected I'll be coming back More

Great customer service. Every person I encounter on my visit. From the phone call I made until the service I got . Excellent service and patient visit. From the phone call I made until the service I got . Excellent service and patient More

On Monday at my first oil change got my car home in my hood had a scratch on it no one notified me about it hood had a scratch on it no one notified me about it More

She was okay service advisor, but I believe this failure already had happened when I purchased the vehicle. I am very disappointed with that. Thanks. already had happened when I purchased the vehicle. I am very disappointed with that. Thanks. More

Sheyla was amazing as my sales person. I was going back and forth between a used car or the new Sentra and she helped me make the best choice for me and I went with the new sentra. I really need something and forth between a used car or the new Sentra and she helped me make the best choice for me and I went with the new sentra. I really need something good on gas, but reliable and this is both. They helped me with a maintenance plan so I don't need to worry about paying when I come in for my oil changes. Then she quickly showed me around the dealership which is nice because that place is huge. Thank you Sheyla for your patience and help. I'll be recommending all my friends and family to her. More