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Puente Hills Mitsubishi

City of Industry, CA

3.2
31 Reviews

17665 Castleton St

City of Industry, CA

91748

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31 Reviews of Puente Hills Mitsubishi

October 24, 2021

Thanks Marc A. I love my Alfa Romeo great service awesome car ,I will definitely recommend,this dealership. More

by poundcc77
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Marc A
Oct 30, 2021 -

Puente Hills Mitsubishi responded

We appreciate your positive review about your recent experience with us!

May 19, 2021

Worst dealership ever! Please avoid yourself a headache and look at their BBB reviews first before even purchasing a car there. I definitely wish I would have done that. I purchased a 2015 Jeep Wrangler an More

by Valerie
Recommend Dealer
No
Employees Worked With
Jose/ Salesperson Moroun Estephen/ General Manager
May 20, 2021 -

Puente Hills Mitsubishi responded

Valerie, we regret to hear that you had this experience with us.

November 24, 2020

Sam "The Manager", Call me back! I should not have to keep calling you. Its now been a month. Lets fix this service light, cracked front wheel, missing exhaust tip, and worn out rear breaks on this $65K+ More

by Osegueraj
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Sam
Sep 26, 2025 -

Puente Hills Mitsubishi responded

Dear Sam, we apologize for any inconvenience and frustration you have experienced. We take pride in being a certified honest dealership and want to resolve these issues as soon as possible. Please contact us at [insert contact information] so we can address your concerns and make things right.

March 24, 2020

Quick service, reasonably priced. I waited for my car to be serviced and it took about an hour including a new battery. Thank you, Sal. More

by Marilee
Recommend Dealer
Yes
Employees Worked With
Sal
Sep 27, 2025 -

Puente Hills Mitsubishi responded

"Thank you for choosing our service, Sal! Delighted to hear that you had a quick and efficient experience. We strive to provide top-notch service at a reasonable price. Looking forward to seeing you again for all your car needs!" #CustomerSatisfaction #Efficiency

March 08, 2020

Waste of time So I didn't want to be another 1 star review for this place but I took a leap of faith and gave them a chance. I drove out specifically because they h More

by nicholas
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Alex and others
Sep 27, 2025 -

Puente Hills Mitsubishi responded

Hi there, thank you for sharing your experience. We apologize for the miscommunication and inconvenience you faced during your visit. Thank you for giving us the chance to make it right and please know that we will work to improve our processes in the future. We appreciate your feedback.

August 09, 2019

Not what they claim Salesperson gave wrong information regarding tire replacement of <30% tread they will replace. Not true. Front tires are almost bald but safe More

by Will not come back
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Axel Maldonado
Sep 26, 2025 -

Puente Hills Mitsubishi responded

Hello, we sincerely apologize for the misinformation provided by our salesperson regarding your tire replacement. We are committed to providing accurate information and will ensure that our team is properly trained and informed. Please contact us directly so we can rectify the issue and assist with finding a suitable solution for your tires. Thank you for bringing this to our attention.

July 11, 2019

Amazing dealership They have the most competitive pricing, transparent fees, lowest out the door prices. They also work very quickly and don't try and make you wait. More

by Howie
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Alex
Sep 27, 2025 -

Puente Hills Mitsubishi responded

Thank you for your kind review! We strive to provide the best prices and efficient service for our customers. It's our pleasure to serve you. See you again soon!

July 09, 2019

Good price,Good car , I got my first car here , Every things is nice .We were comparing to all Mitsubishi dealers near by, and we found the lowest price here.Also the servi More

by 👌
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Alex
Sep 27, 2025 -

Puente Hills Mitsubishi responded

We are thrilled to have helped you find your first car at our dealership! Thank you for choosing us and for your kind words about our low pricing and exceptional service. It means a lot to us. Happy driving!

June 18, 2019

Great prices, great experiance Got the price I wanted , everything explained without any fuss adds up to a great time buying a car here. Finance questions explained in detail didnt More

by Islandguy82
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ike
Sep 27, 2025 -

Puente Hills Mitsubishi responded

Thank you for your positive feedback! We're thrilled to hear that you got the price you wanted and had a great purchasing experience with us. Our team always strives to provide transparent and friendly service without any pressure. We appreciate your support! #HappyCustomers #GreatDeals #HassleFreeBuying

June 13, 2019

AN EXCELLENT BUYING EXPERIENCE Our salesperson Alex was very helpful. He was very patient with us and made the entire experience as simple and easy as it could be. From the moment w More

by Marilynjemes62
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Alex
Sep 27, 2025 -

Puente Hills Mitsubishi responded

Thank you for recommending Alex and Mitsubishi Puente Hills! We are pleased to hear that Alex provided excellent service and made your buying experience a simple and easy one. We value your feedback and look forward to assisting you in the future.