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Puente Hills Hyundai - Service Center

City Of Industry, CA

4.5
4,285 Reviews

4,285 Reviews of Puente Hills Hyundai - Service Center

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December 08, 2024

Your technicians did a very nice job and Gary is extremely helpful and pleasant to work with and explains everything very nicely. More

by kwenglyng
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Gary
December 07, 2024

Honest, direct and to the point in a respectful manner. Giving me options. Very prompt and timely. More

by galileo1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jae Lee
5.0
This rating includes all reviews, with more weight given to recent reviews.
Javer Esquivel
5.0
This rating includes all reviews, with more weight given to recent reviews.
December 06, 2024

Very professional and customer oriented. Very knowledgeable friendly. Always a job well done. I’m always 100% satisfied, 👍👍👍👍 More

by Greg
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Javer Esquivel
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 06, 2024 -

Puente Hills Hyundai responded

Thank you for the 5-star love regarding your vehicles recent service visit. Have a wonderful week. PH Hyundai Management

December 04, 2024

I don’t have to wait for Noah, he is very helpful and patient with questions. More

by joycechook
Recommend Dealer
Yes
Employees Worked With
None of the above
Dec 06, 2024 -

Puente Hills Hyundai responded

Thank you Joyce for choosing Puente Hills Hyundai for all your vehicles service needs. Noah is a great asset, we will share this positive feedback with him today. PH Hyundai Management

December 03, 2024

We’ve had nothing but a great an experience. They have been great at communicating what will be done to the car and call me soon as it’s ready. Joey is very helpful. More

by BURGOINESTHER
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Edgar Landeros
5.0
This rating includes all reviews, with more weight given to recent reviews.
Alen Zheng
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Joey in service dept.
Dec 06, 2024 -

Puente Hills Hyundai responded

Congratulations on your new vehicle, let us know if there is any questions you might still have. Thank you for the 5-star review. Have a great day. PH Hyundai Management

December 03, 2024

Javer is very good. He completed and correctly installed the hitch on my Pallisade which was not installed correctly at a previous visit. Javer was very professional an More

by BahPaul
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Javer Esquivel
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 06, 2024 -

Puente Hills Hyundai responded

Great review BahPaul, thanks for sharing about your recent visit working with Javer. He is a seasoned Hyundai service veteran. Have a great week. PH Hyundai Management

December 03, 2024

Jae Lee, is a great service advisor. He made it simple and efficient for us when we brought our car in. More

by Cesar
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jae Lee
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 06, 2024 -

Puente Hills Hyundai responded

We totally agree Cesar. Thanks for sharing. Have a wonderful weekend coming up. PH Hyundai Management

December 01, 2024

All the staff are kind. Work on the car done on time as promised. Service department is excellent. More

by YOUNG KIM
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jae Lee
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 06, 2024 -

Puente Hills Hyundai responded

Thank you Young Kim for the kind words about our staff. Happy holidays. PH Hyundai Management

November 30, 2024

I’m just well satisfied with the service I got and very professional with the customer care service y More

by LIRAER1953
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Noa
November 29, 2024

The vehicle was delivered on time, the time to complete paperwork was fast and accuarte. I received my vehicle clean and with the settings intact. Javer was completely focused in my needs. He kept me info More

by EMILIOPASTRANA
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Javer Esquivel
5.0
This rating includes all reviews, with more weight given to recent reviews.
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