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Puente Hills Hyundai - Service Center

City Of Industry, CA

4.5
4,291 Reviews

4,291 Reviews of Puente Hills Hyundai - Service Center

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October 29, 2019

Charged, but did not get a service I was there for the oil change and tire rotation. They charged $20.00 for rotating tires, but did not perform the work and released a car. Called the More

by Jeannie
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Paul Kim
1.0
This rating includes all reviews, with more weight given to recent reviews.
Jae Lee
1.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Steven L
Dec 11, 2019 -

Puente Hills Hyundai responded

Jeannie, We apologize for any miscommunication or misunderstanding. Please know that our customers are always our top priority and it is never our intention to mislead them. Please do not hesitate to contact us directly if you have any questions or concerns as we would be happy to work with you.

October 26, 2019

Oil change service I called the service desk first thing that morning and by 10 o’clock I was at the dealership for an oil change. Oil change took 45 minutes and I was o More

by HILTON571
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Javer Esquivel
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 28, 2019 -

Puente Hills Hyundai responded

Thank you for the great review! We are glad we were able to help you in a timely manner. We value your business!

October 25, 2019

Regular oil change Jae is always very helpful !!!!! He will reserve a loaner for additional concern and I am waiting for his phone call. He is always super nice. !!!!! More

by YI.HELIX8
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Jae Lee
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 25, 2019 -

Puente Hills Hyundai responded

Thank you very much for your kind review! We are always happy to help. Please do not hesitate to contact us directly if you have any questions.

October 25, 2019

Great work and service Jae Lee was My advisor and he was very nice and professional. He explain things thoroughly and the wait wasn’t too long. The price was good. And will More

by Elysse12
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jae Lee
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 28, 2019 -

Puente Hills Hyundai responded

Thank you, Elysse, for your kind review. We are happy you were pleased with our service. We look forward to your next appointment!

October 24, 2019

Awesome experience Puente Hills Hyundai is the best. If you need service go see Javer in the service department. Get there early they get very busy. That should tell y More

by TALBIOS13
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Javier Olivares
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Javer Olivares
Oct 24, 2019 -

Puente Hills Hyundai responded

Thank you very much for your kind compliment! We appreciate you and your confidence in our team. See you next time!

October 24, 2019

Excellent Thank you Javier for service on my vehicle always let me know about anything ahead what needs to get done so I can save by that time More

by MCASTANEDA90640
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Javer Esquivel
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 24, 2019 -

Puente Hills Hyundai responded

Thank you for sharing your kind words and experience with Puente Hills Hyundai. We value your business!

October 24, 2019

very good Service was good he is very friendly. He has been changed before in Garden Grove Hyundai. He is nicer and kind. I recommend this service my friend. More

by samucho
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jae Lee
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Sean KIM
Oct 24, 2019 -

Puente Hills Hyundai responded

Thank you very much for the great review and your recommendations. We value your business!

October 24, 2019

Service Great service friendly and very motivated to support on all aspects ..I will always be certain to look for this attendat.treats you with respect and g More

by EFRAINPADILLAGO
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Joel Aleman
Oct 25, 2019 -

Puente Hills Hyundai responded

Thank you, Efrain, for taking the time to share your kind words! We are so happy you were pleased with our service. We look forward to your next service appointment!

October 22, 2019

Great customer service. Very helpful on what work needed to be done on my car. Didn't trying to get me to do other fixes that weren't absolutely necessary. More

by SUSANNA
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Faustino Lozano
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 23, 2019 -

Puente Hills Hyundai responded

Thank you very much for your kind review. We appreciate your confidence in Puente Hills Hyundai.

October 21, 2019

Excellent Service - No issues Very friendly staff and they do their best to get you in and out fast. All the folks I interacted with during my service were very friendly. More

by ANIL007
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jae Lee
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 23, 2019 -

Puente Hills Hyundai responded

Thank you very much for your kind review. We appreciate your confidence in Puente Hills Hyundai.

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