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Puente Hills Hyundai - Service Center

City Of Industry, CA

4.5
4,285 Reviews

4,285 Reviews of Puente Hills Hyundai - Service Center

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January 05, 2025

Didnt do my recall. So I now drive a un-recalled car. Called in to make sure they can do the recall but they didn’t check their part stock. Made me drive there for no re More

by sourcez169
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Sean Kim
1.0
This rating includes all reviews, with more weight given to recent reviews.
Javier Olivares
1.0
This rating includes all reviews, with more weight given to recent reviews.
Jae Lee
1.0
This rating includes all reviews, with more weight given to recent reviews.
Jay Jussal
1.0
This rating includes all reviews, with more weight given to recent reviews.
Faustino Lozano
1.0
This rating includes all reviews, with more weight given to recent reviews.
Javer Esquivel
1.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 07, 2025 -

Puente Hills Hyundai responded

We apologize for the lack of communication during your recent recall visit. Thank you for your feedback. PH Hyundai Management

January 04, 2025

The customer service was excellent and beyond. Would return and send others. Thanks you Kim More

by BAILEY10007
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Javier Olivares
5.0
This rating includes all reviews, with more weight given to recent reviews.
Javer Esquivel
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 07, 2025 -

Puente Hills Hyundai responded

Thank you for the recommendation. We appreciate the kind words. Have a great week and Happy New Year. PH Hyundai Management

January 04, 2025

I brought my car in because it has had a problem for months. The service advisor I’ve been working with said they were unable to fix it every time I brought it in, until eventually I got a new service a More

by andrewh7789
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Gary and Noah
Jan 07, 2025 -

Puente Hills Hyundai responded

We apologize for the miscommunication but we are happy to read that our team was able to finally assess and fix the issues with your vehicle. We appreciate the feedback. PH Hyundai Management

January 04, 2025

The service people here really know their stuff. They diagnosed my car’s issue quickly and explained everything in a way that made sense, even to a non-mechanic like me! More

by DLew2k
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Alex Lee
Jan 07, 2025 -

Puente Hills Hyundai responded

Quick turnaround times are what we aim for with our service guest visits. Thank you for taking the time to share about your recent visit. Happy New Year. PH Hyundai Management

January 01, 2025

Great service by Edgar. I highly recommend you talking to him when buying your car. More

by PKENNY
Recommend Dealer
Yes
Employees Worked With
Edgar Landeros
5.0
This rating includes all reviews, with more weight given to recent reviews.
January 01, 2025

Very detail and fast services. Alex very friendly and nice attitude to take care of me. More

by IRISCHUNG11
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kurt / Alex Lee
January 01, 2025

Javer was Super helpful, knowledgeable and attentive. He communicated well and helped me with my rental car too More

by ERICAPATMON
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Javer Esquivel
5.0
This rating includes all reviews, with more weight given to recent reviews.
December 31, 2024

Javer was great! He's always helpful and was able to get my recalls and service done quickly. More

by mzmira
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Javer Esquivel
5.0
This rating includes all reviews, with more weight given to recent reviews.
December 31, 2024

Fantastic dealership and Great service. ALWAYS make an appointment, though. They can get very busy. Thank you!!!! More

by mrhenkneef
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sonny Lam
5.0
This rating includes all reviews, with more weight given to recent reviews.
Hanzel Fraguere
5.0
This rating includes all reviews, with more weight given to recent reviews.
December 31, 2024

Great customer service, Great snacks. , great sevice. Aeesome staff .freindly easy to set a appointment More

by Maritio
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sean Kim
5.0
This rating includes all reviews, with more weight given to recent reviews.
Javier Olivares
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jae Lee
5.0
This rating includes all reviews, with more weight given to recent reviews.
Faustino Lozano
5.0
This rating includes all reviews, with more weight given to recent reviews.
Javer Esquivel
5.0
This rating includes all reviews, with more weight given to recent reviews.
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