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Puente Hills Hyundai - Service Center

City Of Industry, CA

4.5
4,302 Reviews

4,302 Reviews of Puente Hills Hyundai - Service Center

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January 31, 2020

Excellent service from a very pleasant lady at the service department. Car taking for oil change and it was assesed for any recalls. Good price. Work done in a timely manner. Clean and comfortable wai More

by bisamaster
Recommend Dealer
Yes
Employees Worked With
See comment. Person not listed
January 24, 2020

They are really kind and working fast and perfect. The They are really kind and working fast and perfect. The best car and the best service in Hyundai. I like my car. It is awesome. More

by JISEONBAE
Recommend Dealer
Yes
Employees Worked With
Paul Kim
5.0
This rating includes all reviews, with more weight given to recent reviews.
Larry Dee
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sean Kim
5.0
This rating includes all reviews, with more weight given to recent reviews.
January 23, 2020

Service was okay, Mr. Jay didn't seem to be concern about my vehicle active recall and told me that the recall part was sent back due to being in the dealership for too long. I told him I never got a call or More

by off_line84
Recommend Dealer
No
Employees Worked With
Jae Lee
1.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 10, 2020 -

Puente Hills Hyundai responded

Off_line84, Please contact us directly to better assist you and look into this issue.

January 23, 2020

Perfect. Javier is my favorite. He is always so knowledgeable and helpful. Javier is very easy to talk to and communicate with. I give Javier a 10++. What More

by SHERIKASH
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Javer Esquivel
5.0
This rating includes all reviews, with more weight given to recent reviews.
January 22, 2020

Went in for an oil change and some maintenance. Very friendly and fast service. Clean dealership and employees very helpful. Will go often for my maintenance. More

by MARTHAMROD
Recommend Dealer
Yes
Employees Worked With
Joel Aleman
Jan 22, 2020 -

Puente Hills Hyundai responded

Thank you very much for taking the time to share your experience. We value your feedback and confidence in Puente Hills Hyundai!

January 21, 2020

Mr. Kim was very helpful in informing me what my car currently needs for service and patient in explaining the process. I will definitely come back for service again. More

by Chris
Recommend Dealer
Yes
Employees Worked With
Sean Kim
5.0
This rating includes all reviews, with more weight given to recent reviews.
January 21, 2020

Service Javier always takes such good care of me and my car. He never pressures me to do more work than I am prepared for. Being able to get a ride home whi More

by BDRICHARDS1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Javer Esquivel
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : The courtesy car driver
January 21, 2020

I am not satisfied with your service, agree on the appointment to verify the factory defect, about the air filtration in the cabin of the 2020 Hyundai Palisade vehicle; and the change leaving oil resi More

by Mcesarsanchez
Recommend Dealer
No
Employees Worked With
Sean Kim
2.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Tino
Mar 10, 2020 -

Puente Hills Hyundai responded

Mcesarsanchez, We are sorry to hear you were not satisfied with our service. Please know all the recommendations we make are always with our customer's best interest in mind. Please contact us directly to properly address your concerns.

January 21, 2020

Prompt and thorough My Elantra's have been serviced at the Puente Hills dealership for years. Always get above average service. Thank you for the years of service and the More

by ajavila51
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jay Jussal
5.0
This rating includes all reviews, with more weight given to recent reviews.
January 21, 2020

I have been using this dealership since 2012 with my first Hyundai Genesis and I’m still using this dealership with my 2015 Hyundai Genesis and I’m very happy with the work that has been performed to ke More

by HILTON571
Recommend Dealer
Yes
Employees Worked With
Javer Esquivel
5.0
This rating includes all reviews, with more weight given to recent reviews.
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