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Puente Hills Hyundai - Service Center

City Of Industry, CA

4.5
4,302 Reviews

4,302 Reviews of Puente Hills Hyundai - Service Center

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March 25, 2020

Jae Lee was very thorough and courteous. He took the Jae Lee was very thorough and courteous. He took the time to address every concern and explain it to me in a promptly manner. He also accommodated m More

by Michelle
Recommend Dealer
Yes
Employees Worked With
Jae Lee
5.0
This rating includes all reviews, with more weight given to recent reviews.
March 23, 2020

The starts are courteous, helpful and professional. I had a very pleasant experience there and satisfied with the the service provided at Puente Hill Hyundai. Thank you very much and keep up with the go More

by Oscarlun626
Recommend Dealer
Yes
Employees Worked With
Jae Lee
5.0
This rating includes all reviews, with more weight given to recent reviews.
March 23, 2020

Our most recent dealings with this dealership service department was very pleasant and accommodating. Jae was very helpful and friendly and got our car situation taken care of quickly and with no hassles More

by meechya1
Recommend Dealer
Yes
Employees Worked With
Jae Lee
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 17, 2022 -

meechya1 responded

Our recent purchase at this dealership was a very good experience. Chris Daniel’s and the sales manager were both very professional, informative and accommodating. Chris was even willing to help us with our cars settings and activations so we are very happy. Can’t wait to deal with them in the future!

March 20, 2020

I like the way you guys operate..I’ve been fortunate to be assisted by Mr Lee several times and always find my experience comfortable... More

by hitov
Recommend Dealer
Yes
Employees Worked With
Jae Lee
5.0
This rating includes all reviews, with more weight given to recent reviews.
March 19, 2020

They didn’t remember to fully close the hood of my car which caused an alert to go off as I got on the freeway to go home, so not exactly pleased. More

by SNYDERJAMESD
Recommend Dealer
No
Employees Worked With
Javer Esquivel
4.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 15, 2020 -

Puente Hills Hyundai responded

SNYDERJAMESD, We are sorry to hear about your experience. We strive to provide the best service possible. We will make sure to address your concerns with our team. Please contact us directly to properly assist you.

March 17, 2020

Jae has excellent customer service and is always there to help me out with everything I need. I also, want to thank all the shop guys who have been working on my vehicle as well! Thank you for the excellent More

by andycho3
Recommend Dealer
Yes
Employees Worked With
Jae Lee
5.0
This rating includes all reviews, with more weight given to recent reviews.
March 17, 2020

Jay was great. He was not pushy when it came to services and was very friendly. Worked with me to address concerns. Job well done More

by jterania
Recommend Dealer
Yes
Employees Worked With
Jay Jussal
5.0
This rating includes all reviews, with more weight given to recent reviews.
March 13, 2020

Terrible experience. Very unorganized staff. They do not communicate or work well together to better serve their customers. Once confronted with a problem they just want to move on and don’t address the pro More

by GUZMAJAARON77
Recommend Dealer
No
Employees Worked With
Sean Kim
1.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Leslie Service
Apr 15, 2020 -

Puente Hills Hyundai responded

GUZMAJAARON77, We are sorry to hear you were not satisfied with our service. We will address your concerns with our team and make sure we make the necessary changes to continually improve. Please call us if we can be of further assistance.

March 12, 2020

I have been bringing my car here for my oil changes sense 2018 were Jay had first helped me but the last two times I came Faustino helped me. My visit felt like he was trying to sale me things to get done o More

by Wmr86jnar08
Recommend Dealer
No
Employees Worked With
Jay Jussal
5.0
This rating includes all reviews, with more weight given to recent reviews.
Faustino Lozano
1.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 15, 2020 -

Puente Hills Hyundai responded

Wmr86jnar08, We are truly sorry to hear about your experience. We strive to provide the best service possible and are disappointed we did not meet your expectations. Please contact us directly to properly assist you.

March 11, 2020

I received excellent service in replacing a defective trunk latch . The repair work was prompt and was covered by the warranty! Each time that I have had my car serviced has been a pleasant experience. More

by robert.flores3
Recommend Dealer
Yes
Employees Worked With
Javer Esquivel
5.0
This rating includes all reviews, with more weight given to recent reviews.
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