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Puente Hills Hyundai - Service Center

City Of Industry, CA

4.5
4,195 Reviews

4,195 Reviews of Puente Hills Hyundai - Service Center

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November 15, 2024

The check-in rep. & Svc &Customer svc. reps. were courteous to me & informative. I was updated on my vehicle while it was being serviced. More

by MUSSTANfG_SALLY
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sean Kim
5.0
This rating includes all reviews, with more weight given to recent reviews.
Faustino Lozano
5.0
This rating includes all reviews, with more weight given to recent reviews.
November 15, 2024

Tina is an excellent customer service specialist, he takes care of problems fast. His outstanding service has helped me greatly and I will continue to be a customer here. More

by dmelendrez444
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jae Lee
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jay Jussal
5.0
This rating includes all reviews, with more weight given to recent reviews.
Faustino Lozano
5.0
This rating includes all reviews, with more weight given to recent reviews.
November 15, 2024

I was very pleased with the service was provided to me they did a great job More

by DGMLT2204
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Javer Esquivel
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 21, 2024 -

Puente Hills Hyundai responded

Thank you for the 5-star review. We appreciate you taking the time to share with us all. Have a great weekend coming up. PH Hyundai Management

November 15, 2024

The waiting time can be long, but the people working at the service center are friendly and polite to me. More

by skylinelegend927
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jae Lee
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 21, 2024 -

Puente Hills Hyundai responded

Sorry about the additional time, we do have shuttles available if you live close by. Thank you, PH Hyundai Management

November 14, 2024

Unfortunately the issue with our vehicle was not resolved. The Technician was not able to duplicate what we described. The engine will sputter on cold starts and makes a grinding/chirping sound ever More

by Ed Torres
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Gary
November 14, 2024

Everyone was Courteous and the service was as Efficient Recall resolved I even got a ride home thanks More

by Dodie
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jae Lee
5.0
This rating includes all reviews, with more weight given to recent reviews.
Faustino Lozano
5.0
This rating includes all reviews, with more weight given to recent reviews.
November 14, 2024

Responsive to my questions and thorough with recall issues. Plus is that I left with a freshly washed car and they replaced my tire repair kit without being asked. More

by susiepittman
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jae Lee
5.0
This rating includes all reviews, with more weight given to recent reviews.
November 14, 2024

Jae was great ! Quick and responsive, also knows how to communicate. Very helpful. I am pleased so far with me service More

by No1special
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jae Lee
5.0
This rating includes all reviews, with more weight given to recent reviews.
November 12, 2024

Excellent service very satisfied. I will be coming back for sure.thanks.keep up the good work. More

by ARHAGGARD
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Javer Esquivel
5.0
This rating includes all reviews, with more weight given to recent reviews.
November 12, 2024

Excellent service and very attentive to my needs! My series quickly done and ahead of promised time of delivery ! Thank you PHH!! More

by LINDAV.LEYVA
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Faustino Lozano
5.0
This rating includes all reviews, with more weight given to recent reviews.