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Puente Hills Hyundai - Service Center

City Of Industry, CA

4.5
4,293 Reviews

4,293 Reviews of Puente Hills Hyundai - Service Center

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October 29, 2024

Alex Lee made the process for getting our car repaired so quick and easy. He is very friendly, has a kind attitude, and made the entire process so smooth from drop off to pick up. Definitely was happy with t More

by GRACE KIM
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sean Kim
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Alex Lee
October 28, 2024

had some miscomunication getting the service booked, but onced booked it went well. waiting room was clean and excellent for getting work done while waiting. Vending machines and free premium coffee helped More

by Tom
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Javer Esquivel
5.0
This rating includes all reviews, with more weight given to recent reviews.
October 28, 2024

Very organized service dept. Clean and comfortable lounge with coffe, drinks and snacks. Service dept on top of all details. Tino is very good service rep. More

by titangreen3372
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jae Lee
5.0
This rating includes all reviews, with more weight given to recent reviews.
Faustino Lozano
5.0
This rating includes all reviews, with more weight given to recent reviews.
Javer Esquivel
5.0
This rating includes all reviews, with more weight given to recent reviews.
October 27, 2024

Car was in the service department and Joey was my customer service representative. Communication was great! I would highly recommend this dealership- I purchased my car here two years ago. They’re fr More

by ccollos14
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Cesar Rocha
5.0
This rating includes all reviews, with more weight given to recent reviews.
October 26, 2024

I think this dealer has very good service and the people's are very kind. More

by hyukgood1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sean Kim
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Alex Lee
October 26, 2024

Service was done in a timely matter. Everyone was Helpful and friend. We were informed of repairs needed. More

by RHROTH2X
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jae Lee
5.0
This rating includes all reviews, with more weight given to recent reviews.
October 25, 2024

I was attended in a timely matter and they have coffee and snacks for customers. More

by jamie.marie12
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jae Lee
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 25, 2024 -

Puente Hills Hyundai responded

Love our coffee and snacks! We keep them stocked all day. The espresso machine brews a great cup of coffee. Thanks for sharing. PH Hyundai Management

October 25, 2024

Javer was very helpful and reliable, I was attended in a timely and supportive manner. More

by 112BLANCAB
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Javer Esquivel
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 25, 2024 -

Puente Hills Hyundai responded

Thank you for the 5-star review. Have a great weekend. PH Hyundai Management

October 25, 2024

Alex helped me right away even without appointment. He delivered his promise to fix the car in time. More

by REZAZ
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Alex lee and wilson wang
October 24, 2024

Our go to place for service. Have never had an issue this past visit was just not up to the usual standard. More

by Sil
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Rui
Oct 25, 2024 -

Puente Hills Hyundai responded

Sorry about that Sil, please private message me with your contact information so we can look into this matter further. Thank you, PH Hyundai Management

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