Dealer Reviews
Service Reviews
Cars for Sale
Dealer Log In
Dealership
Puente Hills Hyundai - Service Center
City Of Industry, CA
4,285 Reviews
This rating includes all service center reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
4,285 Reviews of Puente Hills Hyundai - Service Center
Sort by
Verified Customer
November 20, 2024
I was able to change the date and time of my appointment with ease. My steering mechanism needed repair in addition to routine maintenance. I arrived at 2 pm and all the work was completed by 6 pm. I great with ease. My steering mechanism needed repair in addition to routine maintenance. I arrived at 2 pm and all the work was completed by 6 pm. I greatly appreciate that I didn’t need to leave the car overnight. I didn’t need an Uber ride to and from the dealer. Everyone was courteous and efficient. Thank you. More
by CLYDEMARYANN
November 20, 2024
Always receive great professional service. I get provided with information about the type of service that is needed and their timeline for completion is right on. I get provided with information about the type of service that is needed and their timeline for completion is right on. More
by plnuribe
Employees Worked With
November 19, 2024
Javer was amazing 5/5 easily. Rated the dealership as a 3/5 because I got the sense that the quality of service varies widely based on who you’re working with. Rated the dealership as a 3/5 because I got the sense that the quality of service varies widely based on who you’re working with. More
by knilp001
Employees Worked With
November 19, 2024
I recently had my Hyundai Tucson in for its 18K miles service, and I couldn't be happier with the experience. The service team at the dealership was professional and efficient, ensuring that my car was t service, and I couldn't be happier with the experience. The service team at the dealership was professional and efficient, ensuring that my car was thoroughly checked and maintained. More
by viva0
Employees Worked With
Alex Lee
November 17, 2024
Service representative hardly pick up phone once car in work shop . Poor workmanship of workshop work shop . Poor workmanship of workshop More
by riyatours
Employees Worked With
November 17, 2024
Thank you for keeping my promise. Thank you all the more for your clean work and kind guidance. I always feel this way every time I go, but I'm looking forward to coffee and refreshme Thank you all the more for your clean work and kind guidance. I always feel this way every time I go, but I'm looking forward to coffee and refreshments in the waiting room. More
by CABAEK
Employees Worked With
November 16, 2024
My son took my car there to fix a broken door latch. The service rep said they have to test what the problem was, result was that the Latch is broken. Exactly what my son told them. They charged my cred The service rep said they have to test what the problem was, result was that the Latch is broken. Exactly what my son told them. They charged my credit card $200+/- for the test and said it will cost $700 approximately. I can not afford the cost so the rep said we have a week or 2(?) to decide if I want the door fixed. I guess someone was told about my son being upset. Somebody called me and I told her the problem, she said she'll find out what happened and she would call me back. No call back since then.. I have 2 Hyundai and I love my cars but I will not recommend your dealership and your service . More
by vlindaj
Employees Worked With
I don't remember the name of the rep that helped my son but I'm sure my file will show who was involved.
