Puente Hills Hyundai

Sonny went above and beyond. After calling/visiting several other Hyundai dealerships looking for my Veloster, I finally found one that was willing to get it for me. There weren't After calling/visiting several other Hyundai dealerships looking for my Veloster, I finally found one that was willing to get it for me. There weren't too many Vitamin C colored Velosters left in Southern California, so you can imagine it was hard to find. Every dealership I spoke to was either desperate or indifferent to my situation. Some salespeople (not at Puente Hills) would badmouth other Hyundai dealerships so that I wouldn't bother calling them. Others would tell me to wait while they were supposedly making phone calls. I walked up to one of the salespeople and caught him browsing the web, and when I asked him about the car, he said "oh yeah", and got up to supposedly make a call. They all made it clear that the only Veloster left with the specifications I wanted was very far (over a hundred miles away). Enter Sonny at Puente Hills Hyundai. Not only did Sonny call me to make sure I wanted the car, but he negotiated with the dealership that had it to get it over to Puente Hills for me. This was done in a matter of 24 hours. I was very pleased with the experience. Oh, not to mention that Sonny rode in the car with me to get the papers to my cosigner (40 minutes away), who was unable to make it to the dealership. Reasons why I awarded the start as such: Customer Service: 5 -Self explanatory Quality of Work: 4 -The car was delivered with a very rushed car wash, but still relatively clean Friendliness: 4 -Although Sonny, Hanzel, and the receptionist were all nice and cool to me, there were two salespeople on the floor that were giving me funny looks while looking at one of the cars inside. I didn't feel too comfortable. Didn't feel too good. Price: 4 -The dealer knew it was the only car of its kind, and that I was set on it, so they named their price and didn't budge at all. However, the price was decent considering the perks, such as the Car washes for life and unlimited nitrogen for my tires. Overall Experience: 4 -Just an average of the stars! I'd go here if I was you More

Friendly, very helpful, great service They were very friendly and patient with me, answering any questions or concerns I had in purchasing a new vehicle. Yasser was able to get me the best They were very friendly and patient with me, answering any questions or concerns I had in purchasing a new vehicle. Yasser was able to get me the best deal on a new 2015 Hyundai Veloster Rspec. He even threw in a excessive wear and tear package and one year free maintenance! Cesar provided excellent service as we were test driving the car and looking at its features. I would definitely recommend this dealership to future buyers! More

Happy customer! Everything went so well. I found exactly what I was looking for! And the staff were all very nice! I absolutely love my new car ! Everything went so well. I found exactly what I was looking for! And the staff were all very nice! I absolutely love my new car ! More

My experience with PH hyundai This dealership met my needs and did a great job to professionally present the vehicle. They didn't pressure me in any way to make a deal. This dealership met my needs and did a great job to professionally present the vehicle. They didn't pressure me in any way to make a deal. More

Great experience at Puente Hills Hyundai with Charley Jeong. I will definitely recommend Charley at Puente Hills Hyundai and refer others and come back for future pur at Puente Hills Hyundai with Charley Jeong. I will definitely recommend Charley at Puente Hills Hyundai and refer others and come back for future purchase and service. Thank you. More

Great Experiamce!! Had a great experience got the car we wanted at a great price!!! Worked with a great sales person manny!! Thank you!! Friendly, and honest staff Had a great experience got the car we wanted at a great price!!! Worked with a great sales person manny!! Thank you!! Friendly, and honest staff More

Good dealership! Very helpful, timely, does not pressure you, and all of the staff are genuinely interested in getting you a good deal for your car. Great dealership! Very helpful, timely, does not pressure you, and all of the staff are genuinely interested in getting you a good deal for your car. Great dealership! More

great service ! Staff was awesome ! I came in hoping to be approved ! Left with a beautiful car! Staff was great! Helpful and did all they could to make it work! I would highly recommend I came in hoping to be approved ! Left with a beautiful car! Staff was great! Helpful and did all they could to make it work! I would highly recommend dealership and customer service More

Great dealership. Loved my experience. Thank you for making the car buying experience so easy and helpful. I'll recommend Puente Hills Hyundai to any and all my friends Loved my experience. Thank you for making the car buying experience so easy and helpful. I'll recommend Puente Hills Hyundai to any and all my friends. More

Different dealer next time They botched the financing, and then had to send someone out to have me resign the papers. They actually wanted to send someone out to me to pick me They botched the financing, and then had to send someone out to have me resign the papers. They actually wanted to send someone out to me to pick me up in a car and then drive me to Puente Hills and then drive me back. The original price that I had settled on with the dealer over the phone was manipulated when I came to this dealership, and I was not permitted to sign a contract with the dealership that I had in writing prior to coming in. More