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Puente Hills Ford - Service Center
City of Industry, CA
225 Reviews
This rating includes all service center reviews, with more weight given to recent reviews.
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225 Reviews of Puente Hills Ford - Service Center
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September 09, 2023
Very bad service from the person who was helping me. I disagreed on a certain charge and still paid it and left it at that. Then he left to bring me my car to me, but before he did that, he decided it w I disagreed on a certain charge and still paid it and left it at that. Then he left to bring me my car to me, but before he did that, he decided it would be funny to have my heater on for 10 minutes on full blast. After the car was extremely hot he decided to bring my car to me at a very hot temperature. Just because I disagree with the invoice. I did not make a big deal because I had to pick up my son from school. But I was waiting for the review so I can voice my frustration with the employee. More
by SMLCAUDILLO33
Verified CustomerEmployees Worked With
Emmanuel Glock
Helpful September 08, 2023
Everyone that assisted me at Puente Hills Ford went above and beyond. They helped me during a very stressful time and made it as smooth as possible. Thank you and beyond. They helped me during a very stressful time and made it as smooth as possible. Thank you More
by MARVERURE83
Employees Worked With
Other Employees :
Terrel Williams , Shannon McDowell, Emmanuel Glock
September 07, 2023
Michelle made me feel like I was a priority. I won’t go anywhere else I won’t go anywhere else More
by KRYSTALIII
Employees Worked With
Other Employees :
Both Joe and Sammy were excellent in their role , of safely getting me to Puente hill’s Ford
September 03, 2023
Me gusta su atención son bien amables lo recomiendo estoy satisfecha con la atención que prestan gracias satisfecha con la atención que prestan gracias More
by cabanas.elizabeth.ec
Employees Worked With
Other Employees :
Shannon McDowell, Emmanuel Glock, JJ Crisp
September 01, 2023
Ken was really helpful and explained everything in detail. Made this process really easy. Got back to me in a timely manner. detail. Made this process really easy. Got back to me in a timely manner. More
by SERRANO.GEOVANI
Employees Worked With
August 30, 2023
Excellent service. I hope ford will have sales on FULL synthetic oil change at special discounts to members. I hope ford will have sales on FULL synthetic oil change at special discounts to members. More
by MATHSTOCK
Employees Worked With
August 30, 2023
All the employees are always very friendly and helpful, Kevin was super friendly and helpful Kevin was super friendly and helpful More
by Happy Customer
Employees Worked With
Other Employees :
Shannon McDowell
August 30, 2023
Excellent customer service by Kenneth , explained to me exactly what was done to my vehicle and provided me information . keep the good work 😊 exactly what was done to my vehicle and provided me information . keep the good work 😊 More
by cg679383
Employees Worked With
Kenneth
August 28, 2023
Michelle was of great help throughout the entire process of getting the repairs done. The repairs were done fairly quick. of getting the repairs done. The repairs were done fairly quick. More
by GMILLARD124
Employees Worked With
