Pueblo Dodge Chrysler Jeep RAM - Service Center
Pueblo, CO

36 Reviews of Pueblo Dodge Chrysler Jeep RAM - Service Center
Great service always courteous and knowledgeable Highly recommend for any service needs Thank you Pueblo dodge recommend for any service needs Thank you Pueblo dodge More
I had my 2014 Ram 1500 in for a problem. I had the same problem return 3 more times, each time they declaired it fixed. Sounds bad but, they worked the problem and I now believe they have fo I had the same problem return 3 more times, each time they declaired it fixed. Sounds bad but, they worked the problem and I now believe they have found and reparied it, time will tell. Intermitent problems are the hardest to find. All of the people I have interacted with issue were courtious and friendlly. The reason for only 4 stars is because I believe the first guys that worked on it found minor issues with the same circut and stopped there instead of runnig all of the wiring to that cylinder while it was there, the little extra makes a big difference in customer satisfaction. BTW their transportation guys were awsome. More
The service was great. A little pricey. The service associates were very informative and kept me updated. A little pricey. The service associates were very informative and kept me updated. More
My truck was recently repaired at Pueblo Dodge! !! The Mechanic Rob Roberson did an OUTSTANDING JOB!!! Robert Firman was excellent as a Service Writer!!! I HIGHLY RECOMMEND THIS DEALERSHIP!!! !! The Mechanic Rob Roberson did an OUTSTANDING JOB!!! Robert Firman was excellent as a Service Writer!!! I HIGHLY RECOMMEND THIS DEALERSHIP!!! More
Service department counter person Sage was a pleasure to work with and kept me in the loop the entire time will my LOF, air filter and serpentine belt was replaced. Nice to be able to be a walk-in and be tr work with and kept me in the loop the entire time will my LOF, air filter and serpentine belt was replaced. Nice to be able to be a walk-in and be treated so well! More
Brought my 2021 jeep for 930 appointment warranty repairs. If I waited was told it would be 2 hours. Also told if I lived within 10 miles I could catch their shuttle, I'm 20 miles out. Called at 130 repairs. If I waited was told it would be 2 hours. Also told if I lived within 10 miles I could catch their shuttle, I'm 20 miles out. Called at 130 for update informed it would be another hour. At 315 when I arrived to pick up vehicle was told still not done please wait in the waiting room. I am new to Colorado from Florida where the jeep was purchased. In the waiting area is posted the jeep wave perks for new purchases which includes a loaner vehicle for service work. Being unaware of this benifit of my jeep purchase, my wife drove 40 miles to pick me up and 40 miles to drop me off when in reality I should have been offered a loaner. Asked about this I was told I needed to ask for the loaner. Why the 930 appointment? 6 hours wait for an warranty repair that if I had waited was a two hour job. Again I did not purchase from this dealership I relocated to the area. I'm concerned this fact may have played a part in my vehicles delay in being serviced. Pointing out these failures I was informed I was, after ten years of service drive manager, the rudest customer she had ever dealt with and further, if I took my jeep to any other jeep dealer I would be back because their service was way worse than Pueblo's. More
Terrible service on our first experience at Pueblo Jeep. Made an appointment to get a tire sensor and new key FOB 3 week prior to bringing the Jeep in. Service department got all of the needed info includ Made an appointment to get a tire sensor and new key FOB 3 week prior to bringing the Jeep in. Service department got all of the needed info included the VIN number. We we arrived for the appointment we were told they did not have any of the parts and do not check if they have the parts when an appointment is made. What is the reason for making the appointment if they do not order the parts to make the repair. Wasted a morning to get nothing repaired. Very poor service! More