Pueblo Dodge Chrysler Jeep RAM - Service Center

Can't speak for sales, but parts and service are unprofessional and waste your time. unprofessional and waste your time. More

Do NOT trust this dealership! They don't even try to have customer service! I don't even think they have technical experience on Jeeps! They send it back, after 4 days at the deal They don't even try to have customer service! I don't even think they have technical experience on Jeeps! They send it back, after 4 days at the dealership, and tell us see if it is still running bad! They admitted that they hadn't even looked at the vehicle! REALLY! Did they think the Jeep fairy came in and fixed it while they were sleeping? So sad that Pueblo has such inadequate businesses! More

Poor service, little or no communication with customers. I bought a set of tires and had them mounted, was told my front struts were leaking and needed to be replaced. I made an appointment 2 weeks in adv I bought a set of tires and had them mounted, was told my front struts were leaking and needed to be replaced. I made an appointment 2 weeks in advance for strut replacement, but when I showed up the service advisor asked me if the service department had ordered the struts. I replied that I had no idea, that I was told they needed to be replaced, and I had told them that was the reason for the appointment. Bottom line is that they didn't look at the reason for the appointment, had not ordered the struts, and were not prepared to do the service. Very poor customer service! More

Just to warn everybody about Pueblo dodge service department, they will do services that are not required in charge you a whole lot of money would advise taking your vehicle to either another dealer department, they will do services that are not required in charge you a whole lot of money would advise taking your vehicle to either another dealer or an independent mechanic. They are not mechanics. They are only part changers. More

Initial issues with ordering the wrong part, which could have been my mistake. Responsive to feedback, and corrected issue. have been my mistake. Responsive to feedback, and corrected issue. More

Professional and polite. They were helpful and knowledgeable. Work done in reasonable amount of time. They were helpful and knowledgeable. Work done in reasonable amount of time. More

The oil change process for my Ram went very well. Got my truck in on time and was finished in a timely manner. Went over how the truck’s condition was and I was on my way. Will definitely use the ser Got my truck in on time and was finished in a timely manner. Went over how the truck’s condition was and I was on my way. Will definitely use the service again. More

Helpful considerate polite everyone seed to work together very well good job of communicating with each other waiting area very nice very well good job of communicating with each other waiting area very nice More

My visit was prompt and professional Or a professional level I have no issues except for the 5 Free oil changes That expired in 2020 which left me with three unused oil changes due to the pandemic I would level I have no issues except for the 5 Free oil changes That expired in 2020 which left me with three unused oil changes due to the pandemic I would like to see if that could get reinstated and get credit for it If not then I will remember in future vehicle purpose purchases More

The guys in the service department are always very nice and extremely professional. They explain things clearly and always answer questions I may have. and extremely professional. They explain things clearly and always answer questions I may have. More