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Pueblo Dodge Chrysler Jeep RAM - Service Center

Pueblo, CO

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36 Reviews

36 Reviews of Pueblo Dodge Chrysler Jeep RAM - Service Center

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May 12, 2025

Can't speak for sales, but parts and service are unprofessional and waste your time. More

by james.paul.smith.luscombe
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Dunno
May 18, 2025 -

Pueblo Dodge Chrysler Jeep RAM responded

Customer feedback is important to us, so we appreciate you leaving us a review. I'm wondering if you would be willing to speak with me about your experience directly. If so, please reach out at your convenience. Thank you, Corey Ray - Internet Manager - 7195456666

September 10, 2024

Do NOT trust this dealership! They don't even try to have customer service! I don't even think they have technical experience on Jeeps! They send it back, after 4 days at the deal More

by dcarch1
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Alissa King
1.0
This rating includes all reviews, with more weight given to recent reviews.
Mike Minnick
1.0
This rating includes all reviews, with more weight given to recent reviews.
Leslie Larson
1.0
This rating includes all reviews, with more weight given to recent reviews.
Robert Greenwood
1.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 10, 2024 -

Pueblo Dodge Chrysler Jeep RAM responded

This review is quite concerning to receive. We strive for excellent customer service and technical expertise, so it's disappointing to hear about your experience. We'd like the opportunity to make things right — please reach out directly when you can. Thank you, Corey Ray - Internet Manager - 7195456666

June 13, 2024

Poor service, little or no communication with customers. I bought a set of tires and had them mounted, was told my front struts were leaking and needed to be replaced. I made an appointment 2 weeks in adv More

by ralph_walters
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Leslie Larson
2.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 17, 2024 -

Pueblo Dodge Chrysler Jeep RAM responded

Ralph, I'm sorry to hear about your experience with our service department. It sounds like there was a clear breakdown in communication and preparation on our part, which is not the standard we strive for. I'd appreciate the opportunity to make this right—please reach out when you can. Thank you, Corey Ray - Internet Manager - 7195456666

May 22, 2024

Just to warn everybody about Pueblo dodge service department, they will do services that are not required in charge you a whole lot of money would advise taking your vehicle to either another dealer More

by Mopar man
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Leslie Larson
1.0
This rating includes all reviews, with more weight given to recent reviews.
May 22, 2024 -

Pueblo Dodge Chrysler Jeep RAM responded

I'm sorry to read about your frustration. We strive for transparency and honesty in all our services, so it's concerning that you feel this wasn't the case. I'd like an opportunity to understand more about what happened and address any issues directly - please reach out when you have a moment. Thank you, Corey Ray - Internet Manager - 7195456666

October 28, 2022

Initial issues with ordering the wrong part, which could have been my mistake. Responsive to feedback, and corrected issue. More

by dr.sayoung
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Robert Greenwood
1.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 28, 2022 -

Pueblo Dodge Chrysler Jeep RAM responded

I am sorry to read this feedback. We strive to deliver a seamless and straightforward service experience, and it is concerning that this was not better reflected in your time working with us. It is never our intention to inconvenience or mislead our guests, and I would appreciate the chance to speak with you directly to see what more I can do to assist with your situation. If you are willing to discuss this further, please feel free to reach out. Best, Corey Ray - Internet Manager - 7195456666

Oct 28, 2022 -

dr.sayoung responded

I will try to call if I have a break today or on the drive home.

Oct 28, 2022 -

Pueblo Dodge Chrysler Jeep RAM responded

Thank you for taking the time to speak with us and update your review to five stars! The Pueblo Dodge Chrysler Jeep Ram team appreciates it. If there is anything else we can do for you, please don't hesitate to call. Take care!

August 26, 2022

Professional and polite. They were helpful and knowledgeable. Work done in reasonable amount of time. More

by Jamie Horn
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Alissa King
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mike Minnick
5.0
This rating includes all reviews, with more weight given to recent reviews.
Leslie Larson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Robert Greenwood
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Sage Young
Aug 26, 2022 -

Pueblo Dodge Chrysler Jeep RAM responded

Jamie, we're overjoyed to hear our team offered courteous and timely professionalism! Many safe and happy miles from everyone at Pueblo Dodge Chrysler Jeep Ram!

July 14, 2022

The oil change process for my Ram went very well. Got my truck in on time and was finished in a timely manner. Went over how the truck’s condition was and I was on my way. Will definitely use the ser More

by Ram
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sage Young
Jul 14, 2022 -

Pueblo Dodge Chrysler Jeep RAM responded

Thank you for the great review! We are thrilled to hear that you had a successful service experience working with us. Drive safely, and we hope to see you back at Pueblo Dodge Chrysler Jeep Ram next time!

July 06, 2022

Helpful considerate polite everyone seed to work together very well good job of communicating with each other waiting area very nice More

by jesmainkazz
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bailey and Ken parts. Collin and Chris service there was one other gentleman did not get his name he was at the computer next to Collin
Jul 07, 2022 -

Pueblo Dodge Chrysler Jeep RAM responded

Thank you for the great review! We are so glad to hear that the Pueblo Dodge Chrysler Jeep Ram team earned your five stars. Drive safely, and we hope to see you back again down the road!

June 02, 2022

My visit was prompt and professional Or a professional level I have no issues except for the 5 Free oil changes That expired in 2020 which left me with three unused oil changes due to the pandemic I would More

by tomas
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
I’m not sure what the employee’s name that checked me in for oil change on this date but he is the one credited to be a very professional and the young lady that scheduled me for June 14 for a diagnostic test on my vehicle
Jun 02, 2022 -

Pueblo Dodge Chrysler Jeep RAM responded

Tomas, thank you for the five-star review for Pueblo Dodge Chrysler Jeep Ram! I would be happy to address your questions over the phone and have provided my number below. Thanks for sharing with us, Alissa King - Customer Relationship Manager - 719-545-6666

June 01, 2022

The guys in the service department are always very nice and extremely professional. They explain things clearly and always answer questions I may have. More

by Dingbatt_5
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Alissa King
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mike Minnick
5.0
This rating includes all reviews, with more weight given to recent reviews.
Leslie Larson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Robert Greenwood
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 01, 2022 -

Pueblo Dodge Chrysler Jeep RAM responded

Thank you for the great review! We are so glad to hear that you had such a successful service experience working with the Pueblo Dodge Chrysler Jeep Ram team. Drive safely, and we hope to see you back!

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