Pryor Chevrolet GMC- Service Center

I will NOT be back! Spent almost $80k on a truck there for the worst service ever. Parts was ok but they have the worst service department around. for the worst service ever. Parts was ok but they have the worst service department around. More

Technician honest explained issues did good job with transmission flush; e pl as inef other issues I asked about honestly; service desk was very helpful too transmission flush; e pl as inef other issues I asked about honestly; service desk was very helpful too More

Excellent and prompt service as always! Many thanks, Jason, Jess, Lee and Gary! Won’t take my vehicles anywhere else! They always go out of there way!! Jason, Jess, Lee and Gary! Won’t take my vehicles anywhere else! They always go out of there way!! More

As always Jason and his crew did an awesome job on my car. Showed me things that i needed to fix before " fixing " it. I even recieved a 10$ rebate ! Thank you guys !!!! car. Showed me things that i needed to fix before " fixing " it. I even recieved a 10$ rebate ! Thank you guys !!!! More

I would not refer them to anyone took my new one ton in for a oil change and they didn't put oil back in it now its in there for the transmission went out on me on the 30 of July plus its been loosing wate for a oil change and they didn't put oil back in it now its in there for the transmission went out on me on the 30 of July plus its been loosing water from day one they say they can't find the leak worst place ever... More

Left for oil change and to check roters. Droped off at 10.00 am they were going to call when checked roters never called stoped back by about 4. Oil changed but didnt check roters had to leave it over nig 10.00 am they were going to call when checked roters never called stoped back by about 4. Oil changed but didnt check roters had to leave it over night. More

Poor Service I had a recent issue with my 2017 Truck that I purchased at Roberts and took it to their service center to get it repaired. I had purchased an extende I had a recent issue with my 2017 Truck that I purchased at Roberts and took it to their service center to get it repaired. I had purchased an extended warrenty from Roberts after sales person explained that only thing I would pay is $100.00 for any repair. Was told prior to arrival that this was correct and only cost me $100. After I dropped my truck off got a call and it was not covered and would cost $500.00! Once I got my truck back Roberts simply replaced two broken wires and did not even have the professionalism to put electrical tape around the wires or protect them in any way? when asked about this and the 3 hours it took to make this repair, the manager said that the vehicle had to be diagnosised , then wires had to be fixed and then diagnosised again? A 15 minute solution that took 3 hours. Service manager even stated this may not be best way to fix truck but was company policy...Manager said would check into a response to my complaint and then never called me back. More

Fast Service & Did what they promised! I bought a 2020 2500 Chevy High Country love my truck! I purchased the life time oil change and tire replacement! Roberts took care of me like they I bought a 2020 2500 Chevy High Country love my truck! I purchased the life time oil change and tire replacement! Roberts took care of me like they said they would when I got a bolt in my tire they replaced it free of charge! Thank you greatly appreciated!!!! Katie More

Great experience with all departments From the start we've had a wonderful experience with Roberts Auto. We purchased a Jeep Compass from them about a year ago. They were incredibly helpfu From the start we've had a wonderful experience with Roberts Auto. We purchased a Jeep Compass from them about a year ago. They were incredibly helpful with arranging the financing, getting us a great rate. Since that time we have had the Jeep in for routine maintenance, such as oil changes, on a regular basis. The service department employees are very professional, helpful, and friendly. When we were wanting to put new tires on, they worked with us to get the specific brand we wanted at a great price. We always make an appointment for the maintenance, and they are ready to get started when we get there, so the wait time is minimal. When we are ready for our next vehicle, we will absolutely be buying it here. More

Poor Maintenance Staff They'll take your money without a doubt, but don't expect them to do anything after the papers are signed. I wonder how many people get the absolute s They'll take your money without a doubt, but don't expect them to do anything after the papers are signed. I wonder how many people get the absolute shaft here. Went in to have my car headlights worked on. Haven't made a change to the car since the buy date. We were told the headlights were after market and that was the problem and it would be a whopping amount to fix it. Never mind the extended warranty on the vehicle that has covered NOTHING. Avoid at all costs. They're swindlers and service doesn't cover anything. I refuse to give money to a town that lets a monstrosity like this hang around. More