Project One Auto

Did not deal with them they want to much down-payment for such a small loan such a small loan More

We bought a 2016 mini cooper here,drove it for 4 days and it was was leaking oil to the tune of a quart per day! Normally this would be the beginning of a negative review but they had me bring it in right aw it was was leaking oil to the tune of a quart per day! Normally this would be the beginning of a negative review but they had me bring it in right away and replaced a bad oil cooler gasket that day.Kevin was very apologetic and was available to answer all my questions. More

AWFUL. just awful they sell cars that have TONS of issues. Terrible customer service. Do not go here!!!! just awful they sell cars that have TONS of issues. Terrible customer service. Do not go here!!!! More

Only reason I’m leaving a one star is because I have to leave a comment, if not this company will receive zero stars, wouldn’t recommend. This dealership is a joke. Went and purchased a Ford transit leave a comment, if not this company will receive zero stars, wouldn’t recommend. This dealership is a joke. Went and purchased a Ford transit connect. The car was in the dealership getting fixed longer than it was in my possession. When I finally, got the car for the second time around(all the items that was supposed to be fixed wasn’t fixed but it was more cosmetic issues and the mechanic fixing it wasn’t back from vacation and the part that was ordered didn’t arrive yet). I decided to take it on a short road trip to get my inspection, Keep in mind this is the first time in 1 month since purchasing the car that I had it more than 72 hours. About 30 miles into the trip while on the highway, the car started smoking and making weird noises. I Called AAA, had to get the car towed from PA to NJ. Project one had my car sitting in their lot for 2 weeks, with no communication. I had to call them, just for them to leave me on hold and never get back to the phone. I then called the next day, and then was transferred to Kevin. Very unprofessional way of handling a customer. Fast forward to today, the vehicle needs new transmission. I asked for my money back Kevin said I can’t get my money back and I purchased a used car with high mileage and “this should be expected.” The most he can do is bring the cost of the transmission down to 2K. This is nonsense, the car has been in their possession longer than mine, I was sold a bad car and instead of taking the costs they want me to pay. I will need a refund of my 13K, they will have to fix the transmission and take care of the costs or I will be contacting my lawyer. More

Never buy a car here. They lied about inspecting the car for major issues and knowingly sold us a car that needed a costly repair. They have no integrity and terrible cust They lied about inspecting the car for major issues and knowingly sold us a car that needed a costly repair. They have no integrity and terrible customer service. More

We spoke to 3 different people and they all lied! They said there was a recall on the car we wanted to buy and that the maxima was at the car dealership. It wasn’t true. We called the dealership to c They said there was a recall on the car we wanted to buy and that the maxima was at the car dealership. It wasn’t true. We called the dealership to check and there was no recall. In NJ you can’t sell a car without fixing a recall. They were using that excuse to lie to us about the availability of the car. In the end we caught them in a lie. They probably didn’t have the car available after telling us they were holding it for us. They were all in cohorts they lied for almost 3 weeks. Finally when we exposed them they never called us back. We believe they either priced the car too cheap or they never had it in the first place and they were just false advertising to attract customers online. But unfortunately we lost another deal because we trusted that they had the car. They didn’t want to take a deposit because they said they’re not allowed until the supposed recall is done!! All lies!! They never had the car. This has been going on since March 1. We’re the 21st today. More

Sad to say, they had a car I liked but no haggling on pricing lost a sale for them. I had cash in hand but no deal. Passed and found a much better deal on Route 1 in Avenel! pricing lost a sale for them. I had cash in hand but no deal. Passed and found a much better deal on Route 1 in Avenel! More

I bought a van that had bad interior stain an damage was not worth the price I paid I had to take another $3,000 dollars on top of the $5,000 dollars I had to purchase the van with to fix all the damages an not worth the price I paid I had to take another $3,000 dollars on top of the $5,000 dollars I had to purchase the van with to fix all the damages an stains will be very skeptical on my next purchase if I were to even make another one More

I left a message with their answering service almost a month ago about I car I was interested in and to this day, no one has called me back. month ago about I car I was interested in and to this day, no one has called me back. More

Great Experience! I visited about 15 car dealers in a 90 mile radius.. I returned to Project One multiple times, they had the largest selection of used cars by far! Th I visited about 15 car dealers in a 90 mile radius.. I returned to Project One multiple times, they had the largest selection of used cars by far! They were the ONLY dealer that allowed me (actually encouraged me) to take the car to my mechanic for him to evaluate & inspect it. AND THEN... they fixed everything my mechanic requested (new breaks, new tires, body repairs, interior repairs) without charge. Project One also gave me 3 x the amount for my trade in then anyone else offered. ALL this, and they NEVER asked me for my phone #.. never pressured me with harassing phone calls. I highly recommend Project One Auto. More