Progressive Chrysler Jeep Dodge Ram - Service Center
Massillon, OH
193 Reviews of Progressive Chrysler Jeep Dodge Ram - Service Center
Great customer service! I have bought 3 cars from this dealership and have had them all serviced here as well. Always friendly and take care of me and my cars needs. If there I have bought 3 cars from this dealership and have had them all serviced here as well. Always friendly and take care of me and my cars needs. If there is an issue they are eager to make sure it gets resolved fast and that you are satisfied. More
service does a great job and on time . mike corbin always does does a good job and keeps me well informed . i had a door rattle last year and they did not g does a great job and on time . mike corbin always does does a good job and keeps me well informed . i had a door rattle last year and they did not give up trying to find it and correct it . More
Very professional and experienced I'm not very knowledgeable when it comes to my car. I have complete faith in my service rep, Mike Corbin. . He's been very helpful in explaining wh I'm not very knowledgeable when it comes to my car. I have complete faith in my service rep, Mike Corbin. . He's been very helpful in explaining why I need the repair, If he says something needs fixed I get it done. More
Excellent customer service They were able to provide me with a renter and throughly explained my car troubles with me. James remained in contact with me in order to give me a h They were able to provide me with a renter and throughly explained my car troubles with me. James remained in contact with me in order to give me a heads up for picking up my vehicle (due to work and out of town schedule) and was very flexible. They have saved me now in 2 situations and have been more than friendly and welcome in both! More
Very friendly I bought 2 cars from this dealership, my husband has bought his past 2 cars & in-laws purchased theirs from here too. They are extremely friendly & p I bought 2 cars from this dealership, my husband has bought his past 2 cars & in-laws purchased theirs from here too. They are extremely friendly & professional. I would definitely recommend to shop here. More
Myk Fritch and Dean Waldron are amazing!!! :) I went to progressive found the car I wanted and was determined to get it. I was there for a very long time but I had a lot of patience. Close to the I went to progressive found the car I wanted and was determined to get it. I was there for a very long time but I had a lot of patience. Close to the end I didn't think I was going to get the car I wanted they even offered to show me other cars. But some how some way they knocked the deal down to in my price range and I left with the car of my dreams today! The whole entire time I spent there was definitely worth it. They do not try to cheat money out of you or push you for something to get that you do not want just to get a sale. They offer you food and drinks and are very friendly. I definitely recommend going and asking for Myk Fritch. I had a price rage and they made it happen with a bran new car. I have never been so happy. I will most definitely go there again! Maybe not from 10 years from now because I absolutely love love love my car. But seriously if you go there ask for myk Fritch you definitely will not regret it. Thank you myke and dean! I could never thank you enough! More
Mike Corbin is awesome I always feel comfortable and at ease dealing with Mike. He takes the his time and is always super friendly. I have all the confidence in the world I always feel comfortable and at ease dealing with Mike. He takes the his time and is always super friendly. I have all the confidence in the world that Mike will never sell me service I don't need. About 3 months after purchasing our Grand Cherokee Overland I took it for the first oil change, Mike explained the service schedule to me and since I didn't have near as many miles expected that an oil change was not needed. Other service centers and quick change oil places would not have hesitated to give me an oil change at $145. It's the small things that keep me confident in Mike. Thank you. More
Two tires and a wheel replaced in two weeks. I have hit several devastating potholes over the last two years and have replaced many tires. Recently I took my Dart in to have the tire replaced and I have hit several devastating potholes over the last two years and have replaced many tires. Recently I took my Dart in to have the tire replaced and needed up needing wheel also. Gene at Progressive made sure I had a rental and that the tire and wheel coverage I purchased previously covered all the expenses. I was back in my Dart only a day later! Unfortunately for me I hit another monster hole the very next week! I called Gene again and he made me a appointment for the next day. When I arrived he had the rental car and paperwork ready and I was back on the road in 20 minutes! Again Gene and the team at Progressive made sure all cost were covered by my warranty and the work was done in a day. Thank you to Gene and all the team who made my visits a breeze! More
Review Of Dealership Would never buy another car from that dealership. They make it seem like they did you a favor selling you the car. You have to beg for a loaner and Would never buy another car from that dealership. They make it seem like they did you a favor selling you the car. You have to beg for a loaner and then if you do get one. They dont have loaner cars, they send you to a rental car place to get a car. Then you have to fill out all that paper work and pay for gas. Not one thing this dealership does makes the customer experience nice. I hate when i have to go for service. I am just waiting till my lease is up so I can go back to Lexus or BMW. I own a couple stores in town, have told everyone not to buy from Progressive to go to Fred Martin! Fred Martin's customer service is much better. My mother just got a new Camary from Cain Toyota. Now they know how to take care of customers. Feel loaners or they pick your car up for you and drop it off. Guess that is why toyota kicks the xxxx out of you guys. Even Merceedes didnt want to own you guys. That says it all right there being they sold you. The only reason i want to progressive was i had recalls on my jeep. And I like Mike Corbin he is a really nice guy, to bad he works for that dealership. I will use Fred Martin from now on! More
SUPERIOR CUSTOMER SERVICE My husband and I are no longer skeptical of taking our car to a dealer for service and repair. I have been going to Progressive over the past three y My husband and I are no longer skeptical of taking our car to a dealer for service and repair. I have been going to Progressive over the past three years and they have always EXCEEDED my expectations regarding customer service and out-of-pocket expense. MICHAEL CORBIN is an EXCELLENT service rep and has taken very good care of me and my family. I really appreciate that his number one priority is making sure the customer is satisfied. He is kind, caring, efficient and knows how to add levity to any situation! Don't hesitate to take your car to Progressive.....you will NOT be disappointed! More