Progressive Chrysler Jeep Dodge Ram - Service Center
Massillon, OH
193 Reviews of Progressive Chrysler Jeep Dodge Ram - Service Center
Very friendly Paige, my service advisor, was very friendly and receptive to my needs. She was a true pleasure to deal with. She kept me well informed as to what was Paige, my service advisor, was very friendly and receptive to my needs. She was a true pleasure to deal with. She kept me well informed as to what was happening and notified me immediately of any changes to the service that was needed. Thank you, Paige More
Excellent Customer Service Actually enjoy going to the dealership for service --- Competent and super friendly. Nice touch being able to discuss the service requirements with b Actually enjoy going to the dealership for service --- Competent and super friendly. Nice touch being able to discuss the service requirements with both the service advisor and the technician assigned to my 300S More
Best Service Ever oIIIIIo Stopped in for simple maintenance, no problem. Nicest people and fellow Jeep Lovers. They treat me like a friend! They take the best care of my JEEP Stopped in for simple maintenance, no problem. Nicest people and fellow Jeep Lovers. They treat me like a friend! They take the best care of my JEEP! More
Great Help Clayton was a great help when talking with him about a service repair. Clayton was willing to go the extra mile and was willing to listen and help wit Clayton was a great help when talking with him about a service repair. Clayton was willing to go the extra mile and was willing to listen and help with a solution. More
Great employee Not a lot of experience buying or working with alot of people at the dealership so I don't want to speak for everyone. Anthony is who helped us and re Not a lot of experience buying or working with alot of people at the dealership so I don't want to speak for everyone. Anthony is who helped us and really made a difference in our experience. Very nice and honest guy who kept in touch with us through everything. Can't say enough how on top of it he was and how quickly he responded to anything we needed. If I were to say anything I would ask to speak to Anthony if you go there and you will be taken care of like you want to be. More
the way they are eager to take care of you. Mike Corbin is a great employee. When I call for an appointment, he gets me right in. If something shows up other than what I brought the car in fo Mike Corbin is a great employee. When I call for an appointment, he gets me right in. If something shows up other than what I brought the car in for, he takes you away from other customers and discusses what is wrong and an estimated of how it will cost. Provide you a way home and return. Friendly atmosphere. I keep coming back and will continue to do so. More
Outstanding customer service! The fast and friendly service that is provided at Progressive is very much appreciated. I brought my two year old with me and she was able to play in The fast and friendly service that is provided at Progressive is very much appreciated. I brought my two year old with me and she was able to play in the waiting area with my father while my car was being looked at. What was even better is that I had a question regarding my Scotch Guard on my upholstery and they were able to get my car in within two days to have it examined. I was given a rental and they had my car analyzed and finished in the same day. I paid nothing for the rental and they even cleaned my upholstery! Thank you all so very much! More
Girl Power!! I would like to thank Hilary Jackson for her patience and willingness to go the extra mile to ensure that I was taken care of. I have dealt with sever I would like to thank Hilary Jackson for her patience and willingness to go the extra mile to ensure that I was taken care of. I have dealt with several men at the dealership and was totally unhappy and felt rushed. Hilary went above and beyond and stayed in contact through it all. Hilary you ROCK love!! Keep it up! More
Incredible Service! I needed a windshield washer elbow replaced. Figured I would need an appointment and have to come back at another time. Asked Anthony to take a look a I needed a windshield washer elbow replaced. Figured I would need an appointment and have to come back at another time. Asked Anthony to take a look at what I needed...he immediately had parts bring the piece out and installed the part in minutes. I was in and out of there in 15 minutes and spent way less than I thought I would...thanks! More
Fantatic Service! Hilary and Tim are wonderful to work with! Just had a great experience with them servicing our 2013 Dodge Avenger. We have been buying cars from Pro Hilary and Tim are wonderful to work with! Just had a great experience with them servicing our 2013 Dodge Avenger. We have been buying cars from Progressive since the early 1990's and plan to continue. More