Back

Progressive Chrysler Jeep Dodge Ram

Massillon, OH

4.1
1,015 Reviews

7966 Hills and Dales Road Northwest

Massillon, OH

44646

Directions

By Type

Showing 1,015 reviews

February 17, 2011

Great experience. Bob made sure the car was serviced exactly the way it was sopposed to be serviced. He made it personal and made sure I was satisfied with everything. The car was washed ond presented t More

by shaheen
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Bob W
February 17, 2011

I called Tom early in the morning, to try and get in that day. He quickly returned my call. And to my surprise he was able to squeeze me in. I got my work done quickly and got a car wash out of it. As always More

by EarleM
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Tom
February 16, 2011

I have been to many dealerships with my vehicles and I have to say that this is the best dealership experiance that I have had. Tom Byers has been the best service advisor that I have delt with. He is ver More

by Lushsax
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Tom Byers
February 16, 2011

Tom has been unbelievably personable and has provided me with great customer service! I recently had my 2007 Dodge truck in for service, and could NOT have been more pleased with the prompt attention! Every More

by mbriggs
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Tom
February 14, 2011

Mike is always helpful and friendly. When I asked for a sales person to ask some questions in regard of our end of lease turn in he walked me to Nate and introduced us. Nate then answered all of my questio More

by brendafreeman
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Michael Corbin & Nathaniel Wisor, Mike Corbin
February 11, 2011

I am a sales rep and can not schedule appointments as easy as others. As always, Tom seems to fit me in just about whenever I need it. Tom makes my life a little easier. I get my oil changed about every More

by grossett
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Tom Byers
February 11, 2011

As the person responsible for taking my wife's 2007 Jeep Grand Cherokee in for service, I have always been somewhat less than enthusiastic about fulfilling that obligation. However, since my experience wit More

by manichols
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Tom Byers
February 11, 2011

I am very impressed with the service department at Progressive!! Tom Byers even took the time to call me and give me an update about the progress of the repair to my truck! I feel very confident in th More

by cindyarnold
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Tom Byers
February 10, 2011

I was searching online for a specific year and model used car and I found the best price at progressive. Terry Varney was quick and courteous and walked me through the details of coming from out of state to More

by jvandenhouten
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Scott Franks, Terry Varney
February 10, 2011

Mr Byers was very Polite Frendly & Professionl He Went Beyond His Limits To Satisfy my Needs he Also made me Aware Of Some Problems That Should Dealt With in The Very Near Future And I Told Him That More

by smackdown1
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Tom byers
...
99
...