Progressive Chrysler Jeep Dodge Ram

This is the fourth sequential vehicle I have had serviced by Progressive. Tom has always been efficient and handles every service with the customer in mind. In this world of technology and impersonal transac by Progressive. Tom has always been efficient and handles every service with the customer in mind. In this world of technology and impersonal transactions, it is great to have someone know who you are when you call, always does their best to work around your schedule and gets the job done right. More

We use your dealership because Tom Byers always treats us We use your dealership because Tom Byers always treats us with a friendly and respectful manner. He always seems pleasant and eager to help with We use your dealership because Tom Byers always treats us with a friendly and respectful manner. He always seems pleasant and eager to help with anything from scheduling a simple oil change to getting us an appointment ASAP when more major issues arise. Thank you Tom Byers! More

A friend referred me to Mr. Byers. He said that Mr. Byers would make sure that my car was fixed and that I was happy before I left, and he did. He told me what was wrong with my car and what would nee Byers would make sure that my car was fixed and that I was happy before I left, and he did. He told me what was wrong with my car and what would need to be done to fix it. After my car was fixed Mr. Byers made sure that I was happy with the way my car was running and said that if I had any problems to call him and let him know. That's what I call great customer service. I would definitely refer my friends to him and your dealership. More

I have known Mark since I was young. He has ALWAYS treated my family wonderful. I told Mark what I wanted and the car I had picked out was already sold. He found me a very comparable car with more o treated my family wonderful. I told Mark what I wanted and the car I had picked out was already sold. He found me a very comparable car with more on it for a little bit more money and I was very happy with my new van. More

Bob was a very friendly salesman. Was a joy to deal with him. He spent many hours with us and had to stay past quitting time. He wasn't even mad about having to stay over.He has worked for the dealer for al him. He spent many hours with us and had to stay past quitting time. He wasn't even mad about having to stay over.He has worked for the dealer for along time and is getting ready to retire. Good luck to him in his retirement. Glad I got to meet him before he retired. More

I recieved three recall notices on my 2009 Dodge Grand Caravan. I called Tom and set an appointment for Wednesday the 16th at 8am. Tom was wonderful working around my schedule and answered all my questi Caravan. I called Tom and set an appointment for Wednesday the 16th at 8am. Tom was wonderful working around my schedule and answered all my questions. They had all the work done in a very timly mannor and the van is working great. Progressive is lucky to have such a WONDERFUL employee working for them. When I am ready to look for another vehicle I will look at Progressive due to how fantastic I have been treated. More

My experience was extremely positive. Jin Stearns was very proffessional and curteous. Jin listened to what I was looking for and did everything possible to find the right vehicle for me. I did shop at very proffessional and curteous. Jin listened to what I was looking for and did everything possible to find the right vehicle for me. I did shop at another dealer and considered buying from them. However after returning to Progressive, Jin and his manager made my offer to stay with Progressive hard to beat. Again they did it with proffessionalism and without tearing down the competitor. I highly recommend Progressive and expect to buy more cars from them in the future. More

Great experience. Bob made sure the car was serviced exactly the way it was sopposed to be serviced. He made it personal and made sure I was satisfied with everything. The car was washed ond presented t exactly the way it was sopposed to be serviced. He made it personal and made sure I was satisfied with everything. The car was washed ond presented to me in a very professional manner. I would not hesitate to recommend this dealership to anyone. It was Great! More

I called Tom early in the morning, to try and get in that day. He quickly returned my call. And to my surprise he was able to squeeze me in. I got my work done quickly and got a car wash out of it. As always day. He quickly returned my call. And to my surprise he was able to squeeze me in. I got my work done quickly and got a car wash out of it. As always walked out with a handshake and thank you. Couldn't ask for better service. More

I have been to many dealerships with my vehicles and I have to say that this is the best dealership experiance that I have had. Tom Byers has been the best service advisor that I have delt with. He is ver have to say that this is the best dealership experiance that I have had. Tom Byers has been the best service advisor that I have delt with. He is very personable and went over all the problems with me about the vehicle so that I understood. He made sure that my vehicle would be ready on time as I told him that I had an appointment that I had to be at. I was also impressed that the quote that he gave me for the repairs was actually more then what I ended up paying which was a bonus. I will send all my friends and co-workers to this dealership to see Tom for all thier service needs. More