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Progressive Chrysler Jeep Dodge Ram

Massillon, OH

4.1
1,015 Reviews

7966 Hills and Dales Road Northwest

Massillon, OH

44646

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Showing 1,015 reviews

February 26, 2011

Although it was the longest amount of time I've ever sat at a dealership for purchasing a vehicle, it was worth it when I sat at the desk of Bob Holmes. He made my time there comfortable. There was a play a More

by smith1178
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Bob Holmes
February 24, 2011

We use your dealership because Tom Byers always treats us We use your dealership because Tom Byers always treats us with a friendly and respectful manner. He always seems pleasant and eager to help with More

by George Bullseye
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Tom Byers
February 24, 2011

I would recommend both Progressive and Tom Byers because I've always received quick and curtious service. No matter how busy, Tom is always available and takes the time to make me feel welcome and comforta More

by Amanda Talbot
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Tom Byers
February 24, 2011

Bob is always very friendly and extremely helpful. Bob does not suggest repairs that are not needed I never feel like I am being taken unfair advantage of. I would suggest this dealer to anyone looking More

by Kat681
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Bob Walter
February 24, 2011

This is the fourth sequential vehicle I have had serviced by Progressive. Tom has always been efficient and handles every service with the customer in mind. In this world of technology and impersonal transac More

by bbelgya
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Tom Byers
February 22, 2011

A friend referred me to Mr. Byers. He said that Mr. Byers would make sure that my car was fixed and that I was happy before I left, and he did. He told me what was wrong with my car and what would nee More

by dianna37
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Tom Byers
February 22, 2011

I have known Mark since I was young. He has ALWAYS treated my family wonderful. I told Mark what I wanted and the car I had picked out was already sold. He found me a very comparable car with more o More

by Linda Busch
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mark Hastler, Mark Hastler
February 21, 2011

Bob was a very friendly salesman. Was a joy to deal with him. He spent many hours with us and had to stay past quitting time. He wasn't even mad about having to stay over.He has worked for the dealer for al More

by beth templeton
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Bob Holmes
February 19, 2011

I recieved three recall notices on my 2009 Dodge Grand Caravan. I called Tom and set an appointment for Wednesday the 16th at 8am. Tom was wonderful working around my schedule and answered all my questi More

by vansrock
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Tom Byers
February 19, 2011

My experience was extremely positive. Jin Stearns was very proffessional and curteous. Jin listened to what I was looking for and did everything possible to find the right vehicle for me. I did shop at More

by Tom Maurer
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jin Stearns
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